2 reviews for Davro Online Safety are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Anne C.
GB
1 review
0 helpful votes

Need putting out of business
March 2, 2016

DO NOT USE. This is a rogue traders site n trading standards need to be looking at this

Date of experience: March 2, 2016
Virginia
1 review
1 helpful vote

AVOID THIS COMPANY there are not enough words in the...
November 20, 2010

AVOID THIS COMPANY there are not enough words in the dictionary to descibe how bad this company is. I tried to order some safety shoes online and the payment came back as unsuccessful, so I tried again and the same thing happened so I went elsewhere. 2 days later checked my credit card statement and they had taken the payment 3 times £51.95 so phoned them several times - no answer, so emailed them - no answer after 3 e-mails I got a reply saying to call them. I explained what had happened and they said that i had placed an order for 2 pairs of shoes but the 3rd was an error and they would refund - which they did. I said that as far as i was concerned the orders hadn't gone through, i got no confirmation or anything and why would i want 2 pairs. I was told that once I had recieved them to return what i didn't want for a refund. I recieved the shoes and returned them back the same day, i hadn't heard anything so again called them - no answer so emailed them - no answer, after second e-mail was sent a mobile number to call. I was told that they don't to refunds! According to their site the payments didn't go through so therefore these shoes were not odered, i was told to return them by Davro then i got called a lier- "we wouldn't have said return them we don't do refunds" I know what was said! Then i got told that i was wasting their time having the conversation on the phone with them, VERY VERY RUDE - can't believe that they treat and speak to customers in this way, the scammers should have their business closed. So I have no shoes and no refund out of pocket by £103. Have contacted Trading Standards who are looking into this and am thinking of going to the police - they are frauding innocent people out of their money. There are bad reviews about this company on many many sites - just wish i had seen the reviews before I ever ordered from them.

Date of experience: November 20, 2010
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