DataTel360

All I can say is STAY AWAY FROM THIS COMPANY! When I first researched VoIP phones they had a big presence online and after speaking with them they seemed reputable and knew what they were talking about. I finally came to a conclusion of what system to buy, ordered the phone system, and on the day of the install the CEO of the company started my experience off with "this phone system is not going to work." Once they decided to get past that the install occurred. From day one there were issues with the system. 11 months later, and probably over 100 hours later on the phone with different problems, my phone system still does not work and never did work up to it's potential. They are real quick to blame other reasons for problems that occur than the company themselves or the people they send out to fix problems. Nobody at the company answers the phone, nobody returns phone calls, nobody answers emails. It has now been nine weeks since I reported my phone system down and not one person has told me how they planned on solving it. I am over $7,000 in the hole for a phone system that has done nothing else than what a typical analog telephone system can do. It has been nothing but a headache from day one and it continues to be a nightmare for my company as it has been for the last 11 months. The only good thing this company knows how to do is BILL you! IF you decide to go with this company GOOD LUCK!