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Daimer has a rating of 4.7 stars from 853 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Daimer most frequently mention customer service, and steam cleaner. Daimer ranks 5th among Cleaning Products sites.
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I purchased a used CVP 3000 recently. It was a bit daunting, given the number of accessories along with minimal technical aptitude. So, I reached out to Customer Service. Both Bill and Matt provided detailed, thorough and friendly responses, allowing me to eventually properly use this incredible machine. This is right up there with the best customer service I've ever received. I'm really looking forward to years of "green" cleaning. Keith
We purchase a steamer / pressure washer. We order an additional high pressure steamer hose. Daimer send the wrong hose and never send the second hose which was shipping from different warehouse. They don't answer Email or return phone calls. Even when we explain to them that the hose they send literally melted the hose making it really dangers to anyone using it. Now we want a refund for the hoses. I guess we are going to go thru legal channel to get satisfaction.
The delivery and ordering was good when I got the $2000 equipment home used it twice the head of the hose broke off. Had to crazy glue it back on. Not very strong for such an expensive machine.
it is really hard to find my account info. lots of looking around the site. I don't see a log in area.
It would have been quicker to have a section for accessories. I had to take an extra step by going to the TecnoVap website to find the item number. No worries though. Thank you for stocking what I need.
I expected more, I like it works and santizes, but the videos and statements lead to believe Steam is magic theirs some things it Cleans great like mesh oven filter but if a surface is really ready it's best to clean and then Steam the harder areas or grooves, wasn't impressed
Custer service agent wasn't helpful at all when I called in. She wasn't even knowledgeable of your products. Had no clue of what I wanted to order. Told me someone would call me back
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Daimer Industries® is the undisputed, world's top ranked brand of steam cleaners, carpet cleaners, pressure washers and auto detailing machines with customers in over 200 countries. The company's customer list includes the White House, some of the largest and most recognizable national and multi-national names, and hundreds of thousands of others ranging from homeowners, small companies, all branches of the military, health care, hospitality, and many more. Our customer list displayed on the website offers merely a small fraction of Daimer®'s total customer base.
Importantly, Daimer® employs a large number of Product Specialists with many years of experience to offer those who require the best guidance and direction towards the appropriate technology and specific model. We absolutely do not want anyone to purchase the wrong machine for the targeted applications.
Started in 2000, Daimer Industries® is a private company headquartered in Woburn, MA, USA. We are a globally recognized leader in innovative, technologically advanced commercial and industrial cleaning equipment for virtually all of major commercial and industrial cleaning applications.
Daimer® is your best source if you are looking for unmatched product durability, power, performance, reliability, and customer service. Call now and be closer to reaping the benefits of the finest cleaning equipment on the market.
