• DailySteals

DailySteals

Overview

DailySteals has a rating of 1.85 stars from 423 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DailySteals most frequently mention customer service, tracking number, and credit card problems. DailySteals ranks 814th among Discount Shopping sites.

  • Service
    84
  • Value
    78
  • Shipping
    83
  • Returns
    68
  • Quality
    74

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
33
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They sent me the wrong product and customer service is not getting back to me after being emailed numerous times.
  • There is no phone number to call to figure out what is going on.
How would you rate DailySteals?
Top Positive Review

“GMA deals and steals”

Patty L.
10/21/22

Bought a $120.00 aire fryer grill by power xl. I don't like it and they refused to send me a pre paid return kabel. Few x wants $90.00 to send back. This is ny 2nd email Agassi power xl. Love my first one...

Top Critical Review

“There are NO zero stars., my rating is 0 stars”

Doris M.
8/4/22

They've been jerking my chain since June. Every ticket says something different, that is when they finally reply. They sent wrong item ( appears to be their MO). First I told them I wanted what I ordered, they said they don't do replacements. Finally I said give me my money back, Now they say they have shipped it from Warehouse. No matter how many times I've sent a "Ticket" stating I want a refund I have been ignored. DO NOT order from this rip-off company, you'll be sorry.

Reviews (423)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (104) phone number (23) credit card (27)
Thumbnail of user kathleenm212
2 reviews
1 helpful vote
May 14th, 2018

Ordered a pair of jean shorts at half price. They arrived nicely packaged and just like the picture. My only problem was they were out of stock on 4 out of 5 styles/colors. Im real happy with my purchase!

Thumbnail of user kellys369
1 review
0 helpful votes
May 21st, 2018

Bought four emergency blankets (picnics, games, beach) for presents. I have not given any of them yet but am satisfied with their packaging (didnt open as they are packaged nicely).

Thumbnail of user pedrom77
1 review
1 helpful vote
May 11th, 2018

Some minor scratches on the body that are pretty noticeable. Thought there would be fewer of them but it's not too bad. The phone still functions perfectly fine and buttery smooth, just as I had hoped. Would definitely buy a phone again from these guys but now with a slightly different mind set.

Thumbnail of user gailr69
1 review
0 helpful votes
May 28th, 2018

I received my two throws in a very quick manner. I Love the navy blue color. One for my couch and on for my screened porch (for cooler nights). I havent wash them yet, so I hope they hold up!

Thumbnail of user stephens365
1 review
0 helpful votes
May 27th, 2018

The Refurbished Dell Computer I purchased, turned on, held a charge and appears to be in good working order. Only reason this isn't a 5 star review is the exterior, around the keyboard feels a trifle sticky.

Thumbnail of user nancim9
1 review
0 helpful votes
May 11th, 2018

It does what it suppose to do. And nice looking. Just hoped it would be a bit more sturdy. I bought it for my sons many shoe collection. It was easy to put together. We were worried it would tip over, so we put a plastic cord and anchored it to the wall.

Thumbnail of user chucks92
1 review
0 helpful votes
May 21st, 2018

Received the correct items; Revolt 2-port USB car chargers, quickly. They do not quick charge my Samsung phones, but few chargers do.

Thumbnail of user joes929
1 review
0 helpful votes
May 28th, 2018

I was worried when the item didn't ship for 3 days, but it got here quick and in good shape. I was not expecting that there would be no box, but the headset was in good shape. It worked well and I was really happy with the fit and controls.

Thumbnail of user steves636
1 review
0 helpful votes
May 11th, 2018

Received my computer and it looks great, but some documentation would have been helpful. This is my first laptop and there are things about it that I don't understand. Also, it would be nice if the descriptions included more info.

Tip for consumers:
Spend some time online researching your purchase before you buy. Daily steals doesn't give you a lot of info.

Service
Value
Shipping
Quality
Thumbnail of user bobm408
4 reviews
2 helpful votes
May 27th, 2018

I ordered, they delivered as I expected. I do not live to endorse this or any other site. If that is not good enough for you LIVE WITH IT!

Thumbnail of user danieli46
Daniel I.
1 review
4 helpful votes
March 10th, 2021

They seem to be a good company and maybe have some problems connecting with some customers, but I haven't had any problems then response time and shipping. Still, they only work five days a week, so two off of the deverily time because usually take up to 3 days to send the order off to you and sometimes you don't get any tracking info till you send a message by then the item is at the door.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettyq1
Betty Q.
1 review
0 helpful votes
May 6th, 2018

The product was exactly as ordered and it is being used, but it took a bit longer to receive it than most products I order.

Thumbnail of user ireneh57
2 reviews
0 helpful votes
May 28th, 2018

Everything was ok when I received the cleanse and the vacuum. They came when you said they would
And they came in good condition,

Thumbnail of user anthonym348
1 review
1 helpful vote
May 11th, 2018

Took a little longer than expected to leave their warehouse but I'm happy with the phone and experience.

Thumbnail of user will5
2 reviews
0 helpful votes
May 11th, 2018

No problem in delivery on two separate orders. Both was received as scheduled and so met my standard of service.

Thumbnail of user andrzejm4
1 review
0 helpful votes
May 11th, 2018

Got it but... came without box which was on picture when I order, a little disappointed otherwise ok

Thumbnail of user ronr83
1 review
1 helpful vote
November 15th, 2017
• Updated review

My thanks to Dennis who contacted me and worked a solution to my issue. I am very pleased with his help.

Thumbnail of user gittels
Dennis D. – DailySteals Rep

So glad we could resolve this for you Ron. We appreciate your feedback and updated review!
Best regards,
Dennis

Poor Customer Service
November 15th, 2017
• Previous review

Their Customer Service rep "Brandon" needs education as to dealing with customers without being rude. I explained the product failure and indicated Dailysteal's website 1 year warranty statement. He replied their warranty was only 60 days and "you may want to take your device to a local service repair company". I replied with a screen shot showing Dailysteals 1 year warranty. He replied: "contact the manufacture about this warranty". He offered no information or help on how to contact the manufacturer. He offered no explaination why Dailysteal would not honor the 1 year warranty shown on the DailySteal product description page. I will not be dealing with this company in the future.

Thumbnail of user christ279
1 review
0 helpful votes
May 16th, 2018

My only complaint is the headset I ordered wasn't in a box. It was in a bag. A lot of bad things could have happened to a headset in a bag, but luckily it was fine.

Thumbnail of user kiameeshae
1 review
0 helpful votes
June 4th, 2018

They were official Apple brand earbuds and we're already using them. Ordering was easy and they arrived on schedule. No complaints.

Thumbnail of user donaldm115
1 review
1 helpful vote
September 25th, 2017

Has your company recovered from the latest Hurricane yet? I live in Florida and know the damage it has caused.

Thumbnail of user juanr118
1 review
0 helpful votes
May 26th, 2018

Ye ihave resive my order but when i recived side was wrong thanks to Gabriel P he been handled very well and pront very customers aware and very nice.

Thumbnail of user davidc143
7 reviews
24 helpful votes
March 8th, 2014

I've had no problems with this website at all. I've purchased phone chargers, headphones, bluetooth headset, and even solar powered patio lights. Like any website that you are unfamiliar with, start off with smaller purchase to test the waters. I would recommend this site and it is stored in my toolbar for quick launching when I just want to do some quick shopping for deals!

Thumbnail of user ramong17
1 review
1 helpful vote
January 7th, 2014

I have bought many items from this company. First it takes a long time for them to ship. Sometimes 10 days, but most of the time 3 weeks. I had some items not never arrived and when contacted them they always refund my money. The quality has being good on sheets and other things. You have to keep in mind that they are cheaper than a lot other place, so I have not bought anything electronic like computer, phone etc. becuase they are usually returned and you might be playing with luck (you could get something good or get an abuse item).

Thumbnail of user moniquer3
1 review
2 helpful votes
November 2nd, 2014

I have been purchasing from DailySteals/Heist/IceMonkey for many years. I have never had a problem with something not being in stock. I will admit on a few concerns I have emailed them and never got an email response back.
Just one item out of so many was i not happy with which was the titanium rings, they were to light in weight for what the so called retail price was.
I continue to purchase from them with the knowledge that I will receive my product in a timely manner and the photo and descriptions will be acurate.
Monique

Service
Value
Shipping
Quality
Thumbnail of user sheilaa9
3 reviews
1 helpful vote
August 27th, 2014

I have purchased several items from this website, worth couple hundred dollars. Sometimes they are very quick, sometimes it takes a couple weeks for the items to arrive. Once sent a wrong product, when I notified them, they told me to keep the item and send the correct one without any extra charge.
So, don't buy if you are in a hurry, but other than that, I think their prices are really good. AND - first read the reviews of the products on other websites like Amazon; sometimes there are $#*!tyy products, but sometimes really good deals.

Edit: Recently purchased the "Almond Blossom" of Van Gogh printed on a canvas. For 55 dollars, it was a very good deal and the quality really made me happy. Yes, it arrived in a month. But for this price, waiting was no problem for me.

Service
Value
Shipping
Returns
Quality

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From the business

Daily Steals is the leading site for the daily deals so hot they are practically steals. Get the best deals on cell phones, cell phone accessories, tech gear & more

Company Representative

Thumbnail of user gittels
Dennis D.
Director of Customer Service
Typically does not respond to reviews

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