• Dailysale.com

Dailysale.com

Overview

Dailysale.com has a rating of 2.29 stars from 347 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dailysale.com most frequently mention customer service, phone number, and apple watch problems. Dailysale.com ranks 787th among Discount Shopping sites.

  • Service
    160
  • Value
    152
  • Shipping
    153
  • Returns
    111
  • Quality
    135

This company does not typically respond to reviews

Positive reviews (last 12 months): 25.8%
Positive
8
Neutral
0
Negative
23
107
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I never have received such terrible customer service in my life.
  • Upon immediately requesting a refund the same day I was informed that I would have to pay a $32 handling fee!
How would you rate Dailysale.com?
Top Positive Review

“Great”

Nikki C.
1/6/24

I bought these as gifts. They love them. Fast shipping as well. Good communications with them. Thank you

Top Critical Review

“Stay away”

Christopher l.
1/27/24

This place is absolutely horrible. There's no one totalk to and only emails that never reach anyone. I had to file for return. Charged a 22 dollar return fee to send back a 100 dollar laptop. Supposedly refurbished, the thing was just used and not functioning to add to the problem. It still was locked under the initial user and the battery wouldn't charge. It would only work plugged in which defeats the purpose of a laptop. Absolutely stay away from this company! You will not be happy.

Reviews (347)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (76) handling fee (16)
Thumbnail of user christopherl1748
1 review
2 helpful votes
January 27th, 2024

This place is absolutely horrible. There's no one totalk to and only emails that never reach anyone. I had to file for return. Charged a 22 dollar return fee to send back a 100 dollar laptop. Supposedly refurbished, the thing was just used and not functioning to add to the problem. It still was locked under the initial user and the battery wouldn't charge. It would only work plugged in which defeats the purpose of a laptop. Absolutely stay away from this company! You will not be happy.

Products used:
Laptop, well I tried to use it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user neillbutler
1 review
4 helpful votes
December 20th, 2023

After purchasing an Apple watch for my mom from their site it took me some time to have it set up for her as I made the purchase a month in advance. When I finally tried to set it up for her it had been locked to someone else iCloud account. When I requested help from their customer support I was met with ' Your 30-day warranty has expired". The watch powers up and charges no physical damage it's just locked to someone's account and you would sell me a product that now shows up as lost or stolen. This level of dishonesty is criminal.

Products used:
apple watch

Service
Value
Shipping
Returns
Quality
Thumbnail of user zahraa58
1 review
2 helpful votes
December 26th, 2023

Review is zero if I could choose zero. I bought a laptop from them which was titled as refurbished. What I got was a second hand laptop in a poor condition with wrong adaptor such that I even could not turn on the laptop. When I emailed them and informed them about the wrong adaptor and asked for the refund, they deducted half of the price of the laptop as the handling fee although they had sent me the wrong adaptor. Do not buy from them. You will lose your money!

Thumbnail of user rebeccag1707
1 review
0 helpful votes
January 19th, 2024

Trash market I brought a iPad wasn't even the 4th Gen it's a 3rd Gen didn't come with the correct wall mount plus it had a screen protector and it don't even turn on I need to find Mr JAY HOFSTATTER you are playing with people money.

Thumbnail of user geisinskyb
1 review
0 helpful votes
February 7th, 2024

Daily Sale is everything you'd worry about an overseas bargain website, -misleading and unresponsive.

Tip for consumers:
The merchandise can be far more mediocre than it appears on their website. The merchandise arrives from overseas and much later than expected. Their consumer protection policy as written on their website has nothing to do with reality. Plus, don't ever expect a response to your contact form.

Products used:
I purchased a wrist watch (plus more) from Daily Sale. The watch was defective and Daily Sale would not respond to my correspondence, even though I was using their platform to communicate. Only after I filed for a refund through PayPal did they finally reply to PayPal, they agree to refund the cost of the item but I needed to send the defective item back at my expense, which means I lost money getting nothing at all. They who sent defective merchandise lost nothing. I tried communicating with them along the way, but they just ignored me. This is an overseas deceitful company peddling very mediocre merchandise.

Thumbnail of user davidr6748
1 review
0 helpful votes
December 23rd, 2023

I ordered iPods and paid extra for "2-3 business day shipping" according to their site. I reached out to the company to confirm the timeframe and 2 business days later the item had still not been shipped according to website tracking. I reached out again, twice, to cancel my order. None of my messages have been responded to and products are not estimated to be delivered until 9 days (7 business days) after my order was placed. Still haven't seen products so no clue as to the condition. They've completely ignored all messages and failed to send the items within any sort of reasonable timeframe for what I paid for.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nickdriver54321
1 review
0 helpful votes
January 2nd, 2024

Avoid this company at all cost. They advertise top notch customer service but haven't be able to get a hold of them or a email response for over a month. Beware you could be getting scammed jusy like me. So do yourself a favor and avoid this company

Service
Value
Shipping
Returns
Quality
Thumbnail of user bartonl17
2 reviews
1 helpful vote
March 22nd, 2023
Verified purchase

I purchased an expensive Dyson hair dryer for my wife. The thing would cut off after 5 seconds. I opted to return it, and this cost $28 to replace something. The refurbished Dyson arrived and at least this one lasted for a month before it died all together. No option to return the second one. You only get one shot to get it right. Daily Sale can send you crap and if you are dumb enough to buy it a second time? Just call me a fool. This is not a site I will ever use again after this $300 debacle.

Tip for consumers:
Do not buy anything refurbished.

Products used:
Dyson HD07 hair dryer

Service
Value
Shipping
Returns
Quality
Thumbnail of user theorgbrnsugr1
1 review
0 helpful votes
December 27th, 2023

I ordered a touchscreen Dell Chromebook. I received a regular Chromebook. I paid for the insurance as well. I sent back the Chromebook. I received the same one I sent back. I spent 71.00 on nothing. I should have just gone to discount electronics. I've been satisfied with them for years.

Service
Value
Shipping
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Quality
Thumbnail of user ordersdxs1
4 reviews
0 helpful votes
December 27th, 2023

Not happy with my order. Cheaply made. Not happy with my order. Cheaply made. Not happy with my order. Cheaply made

Products used:
gadget

Service
Value
Shipping
Returns
Quality
Thumbnail of user chetc34
1 review
0 helpful votes
February 1st, 2023
Verified purchase

Wished I checked this site prior to purchasing. Bought a Dyson vacuum. Item was clearly used. It was dinged up, had paint splatters on it and didn't come with the charging dock. All of which I would've overlooked if the damn thing actually worked. Returned the item immediately and paid for the handling fee. At this point, I'd be happy if they actually returned my money. It amazes me how a company like this is still able to legally do business.

Tip for consumers:
avoid at all costs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffreya372
1 review
0 helpful votes
December 29th, 2023

This place is a total scam i purchased a chromebook and then right after only 5 minutes from placing the order i changed my mind I went to cancel but no phone number so i sent it thru the email they have and also the chat box. Well still no answer then the next day it was listed as shipped. When it arrived it was like it was ran over by a car and didnt work,,,a true peice of trash. So i tried to contact them every day for 5 days. I went to fill out the return form and it said i have to have a shipping label well i still cant get any reply also i paid 83.00 for the chromebook and on the return form it said i will only get back 50 dollars out of 83. This isnt written in their statement. Today it been 8 days still no reply so i turned it over to the credit card company. So their products are junk, they dont have return policy if they do how can you used it if they need to send the customer a shipping label but they wont do that because the dont reply!

Thumbnail of user cm1095
1 review
0 helpful votes
June 3rd, 2023

Dailysale not helpful careful
Could not get hair dryer repaired under the Dyson 2 year warranty because there was no serial number on product bought 3 of these ended up having to buy a new one somewhere else so I have a legit warranty. Lower price but warranty is needed with electronics disappointed. No reply when I asked daily sale to provide info on serial number. None on product that was identifiable by Dyson from DailySale

Thumbnail of user lindab5024
1 review
1 helpful vote
January 17th, 2023
Verified purchase

DO NOT BUY. Zero star review
I received damaged watches
My original order the watch screen was broken, the replacement for the broken watch was in even worse condition when it arrived. The whole back of the watch was clearly damaged and the screen is extremely Scuffed and scratched. I was forced to pay full price of watch in order to even get a replacement. Daily sales has failed to Either reimburse me or send me a NON damaged product.

Products used:
Electronic

Service
Value
Shipping
Returns
Quality
Thumbnail of user janeth1681
1 review
1 helpful vote
July 21st, 2022

I bought a refurbished Dyson. When it arrived, it was missing parts(the attachments). It ran for less than 3 minutes, then it needed to be charged again. After contacting customer service several times, I decided to return it. I was very dissatisfied when I found I did not get a full refund, I had to pay a restocking fee? It was defective and didn't come with all the parts advertised! What a scam. I will never order from them again

Service
Value
Shipping
Returns
Quality
Thumbnail of user mar62
1 review
2 helpful votes
September 26th, 2023

I was dumb to make a purchase. Could not get an accurate tracking number. I constantly asked to cancel and was told they had shipped and I would love my purchase! When package finally arrived it was not what I ordered! I continue to ask for a refund to no response! This is a scam!

Products used:
Champagne framed button

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaeljasonjr29
2 reviews
3 helpful votes
August 25th, 2023
Verified purchase

They cancelled my order, and now refuse to issue a refund for my money giving excuses that they can't do anything and that I should contact the Financial Instituion. When I disputed the transaction on Paypal, they claim to have sent the order using a fake tracking number. The store is clearly trying to scam people.

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilym1473
1 review
4 helpful votes
January 14th, 2022

I bought an Apple Watch from them and it came scratched and cracked. I tried to reach out to them via email (because that is the only communication they offer) and they only responded twice. They told me my return window had passed even though they were promoting longer return times from holiday sales. I am so mad. I got a broken product and I can't get anyone to even talk to me about a new product. Don't buy from them.

Products used:
Technology

Service
Value
Shipping
Returns
Quality
Thumbnail of user lynnw299
2 reviews
0 helpful votes
May 22nd, 2020

It's too late for me but if you are playing a buy something from dailysale thinking that they will honor their policy of half hassle free returns or your money back. Forget it. It took me 5 emails and 2 claims on pay pal to get a response to return a faulty miss represented face mask. I was offered instead of sending the product pothouse a 50% refund on a gift card. I will never never ever buy from this place again. How they got good reviews is a mystery to me. It took a really long time to get the product and the face mask has no place for my ears. The photograph shows somebody with really long hair which covers up the sides of the face mask. I'm returning it and it has taken me over 3 hours to return a poor product which really shouldn't be worth my time. I wrote a bad review of the product and they never posted which is very deceptive.

Thumbnail of user jennys650
1 review
1 helpful vote
January 28th, 2023

Most horrible experience ever. Sent me a "refurbished" phone with such a scratched up screen I couldn't even see it. Charged me an additional 30 plus dollars for a "plan" I didn't even authorize. They took no responsibility for the POS product they sent me but responded with "its refurbished and works." Not to mention the 30 dollars they charged to return the product. This place is a joke stay away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nadiah88
1 review
3 helpful votes
August 31st, 2022
Verified purchase

I felt safe buying from dailysale because they advertised hassle-free returns, but when I needed to return my item, I was charged an outrageously high "handling fee" of $32.00 because I wanted a refund to my credit card instead of store credit (whereas if I had taken that option, they were willing to offer me the full purchase price plus an extra $20). Buyer beware! Steer clear unless you are certain you won't need to return your purchase, or are ok with a credit instead of a real refund.

Tip for consumers:
“Hassle-free” return policy includes charging you an outrageous handling fee if you want a refund instead of store credit (which they will try to bribe you take by offering you more credit than what you paid).

Service
Value
Shipping
Returns
Quality
Thumbnail of user miguela584
1 review
1 helpful vote
February 2nd, 2023
Verified purchase

Never received my purchase. Stole my money. Refused to refund. Ignored all my attempts at contact. Absolutely trash do not shop here unless you care to throw money away for nothing

Tip for consumers:
Do not shop at DAILYSALE they will rob you and ignore your attempts at contacting them

Products used:
I never received my purchase and was robbed of my money

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthias2219
1 review
4 helpful votes
October 27th, 2022

I received an iwatch 6 that wouldn't turn on or charge at all! I finally found the "retun portal". After emailing for a week with no response. Then they charge a $38 "handling fee". Sent me a product that was CRAP. Not functioning. There is no contact phone number, so no one to talk to. What a rip off. Send defective merchandise than charge me $38. Don't answer emails or messages?

Tip for consumers:
Don't get sucked in by low prices. They are scammers peddling defective merchandise

Products used:
I returned the product (iwatch) because it DIDN'T WORK

Thumbnail of user larrys1369
1 review
2 helpful votes
February 1st, 2022

The cell phone came broken. Red dot on screen and speaker muffled. When contacted to replace it they refused to accept it. My rating is a zero however they make me mark at least 1 star

Order No. #******* January 27,2022

Tip for consumers:
do not buy from them. They sale broken items then refuse to refund or replace it.

Products used:
Apple iPhone 8 Plus 64 GB - Fully Unlocked Red broken

Value
Shipping
Thumbnail of user annab1552
1 review
0 helpful votes
March 24th, 2022

Horrible! I revived used, scratched, old looking dyson with someone's hair in it, the leather box I payed additionally for it also was scratched, wrong color. They don't respond to any emails! And I have to pay 35$ handling fee. It's assaulting! Scammers!

Tip for consumers:
No one should!

Products used:
NONE

Service
Value
Shipping
Returns
Quality

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From the business

DailySale.com is the place to get the best deals on all the products you love up to 50-90% off retail. Fresh deals daily.

Company Representative

Thumbnail of user jayh165
Jay H.
Typically does not respond to reviews

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