I purchased an item that just wasn't up-to-par for the cost. I wrote customer service about my concerns and was told that the item was sold as "all sales final", unfortunately. But after a simple dialogue with a helpful Support Hero, Veronica, I was refunded in full despite the policy suggesting otherwise.
What started as a bad experience turned into a really great display of brand character. I was treated like a human instead of a policy. More businesses should take notice and follow suit. Will definitely do business with Daily Beast again!
Fantastic resource! Gives you the option of skimming headlines on its "Cheat Sheet."
And... if you're into bar trivia- a quick skim through the headlines means you're well prepared.
But don't neglect the thoughtful, insightful articles to the left and right.
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