My Husband filled out a form for Powell & Sons siding and ended up getting a call from Dabella. They drove from the Yakima, WA office. I grew up with my parents doing renovations and I'm well versed in how a quote should go. This was a giant sales pitch. First off the guy started off by wanting to use our bathroom. We were both very off put by this. It's unprofessional. If someone wants into your house that is quoting you and they don't need to be inside it's generally a red flag they are looking at what you have to see what you can afford. He basically told us that he would be very off put if we didn't sign up today and throughout his sales pitch he voiced this in various ways. He insisted on doing his sales pitch in our dinning room after measuring the house. We told him we had somewhere to be and he did not care. The sales pitch included telling us he won't put a lien on our house. Very unprofessional for a company to even mention such a thing. He kept making us answer over and and over questions like what happens when a little nail is missing? Answer, you get moisture in your house. We had to answer questions like this- I kid you not about 20 times I was starting to get really ticked at this sales tactic. Then they showed a graphic of all of their wonderful reviews, interesting because when he was outside all I primarily found bad reviews. This kid was in my house from 6:00-8:30 we told him over and over we had to go and he kept making excuses about needing to contact his boss. He kept stalling even though I had my keys and purse. Finally, I kicked him outside to my driveway. He did not leave. I waited around the corner for 10 min and he did not drive off. We decided to come home after 15 min and he was still in the driveway. He did not leave my house until after 9:00. I was honestly getting creeped out and took is license plate down because I knew I was about to have to kick him off my property and no longer trusted him. We considered calling the police. He came back to the front door and spent a few more min trying to tell my husband to lock in now after dropping his price about 22,000.00. Through out his pitch he kept saying a good customer locks in the first day. This whole thing was a sham. I felt violated and disrespected in my own home. There is no way any division of this company will ever have our business.

RED FLAG – DaBella (Reve Exteriors LLC): for those wanting the best James Hardie (JH) cement board with color-lock to be installed on your forever home by a certified contractor warrantied by James Hardie, and you are considering DaBella... DON'T DO IT, especially with the Tri-Cities Office managed by Mr. Christian Humphrey, my POC.
1. Experienced significant order delays (signed contract 8-18-2021 is still not done as of 4-18-2022). My one (1) year DaBella workmanship warranty is going to expire before I get the job completed.
2. DaBella used substituted material in the fascia and 3-car garage trim-out (see 4. B. below). This is a SIGNIFICANT contract issue IGNORED by DaBella.
3. DaBella supported inadequate installation contrary to the James Hardie certified and guaranteed way. Not a single worker has been trained by James Hardie as DaBella claims (I asked every crew member).
4. DaBella supported inadequate carpentry skills creating grotesque appearances:
A. The fascia material was swapped out, the butts are not true, EVERY corner joint is off, the fascia board was installed by the roofing crew and took off the roof drip line making it 1/8" to 1-1/2" offsets, front fascia is a 10" trim board not the 7" size on the rest of the house, and the fascia runs sag.
B. The trim on the garage casing is substituted (used primed 7" fascia board instead of color-locked cement board), was not aligned at the joints/seams and the top boards sag (they caulked to fix both issues), and the bottom cuts are off.
C. They oversrayed my cement when they painted the primed boards used as trim! All throughout interaction with my DaBella POC I heard DaBella does not paint, and if it's not in the contract we don't do.
D. Contractor just installed the light boxed trim … my lights hang 2" over the trim (7 lights total)!
E. I have seams within a 16' section that are all over the place. This is where we sit and entertain. Just look at the picture.
F. Contractor's inconsistent trimming of the doors and windows is a slap to the senses. Only the trim of the sliding glass door was properly planned/executed.
G. All 3 garage doors have damage from when the old siding was removed from the house.
5. DaBella has not heard the feedback of the Alside 3-pane sliding glass door, which is: it skips and wobbles in the frame, the locking mechanism is temperamental and very hard to operate, and the frame flexes when you step on it.
6. DaBella has no quality control (all loops back to someone within marketing). I was told that DaBella's quality control is that if it looks good from 40' away it's a job well done. This is so wrong.

I asked my Tri-Cities DaBella POC and his installer to leave my property and send someone back to my job with basic carpentry understanding or no one at all because all I was getting was "that's how we do things" and "if it's not in the contract we don't do it." For my situation, even if it's in the contract they don't do it