CycleGear has a rating of 4.8 stars from 7,569 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
Got my item thank you. Will order stuff from them again...
Will order through again fast shipping, great price and what I needed
It went as expected very nice. I was delighted with the purchases.
Absolutely perfect. I love the pierce in my bike! Sleek, noticeable, easy to install.
Excellent like always, very helpful and knowledgeable staff
Great! Products were as I expected and arrived on time. No issues.
Got the correct size quickly and able to pick up at local store
Cycle gear has good tire selection at fair prices with fast shipping times.
Great experience from start to finish. Tires delivered one day earlier than scheduled.
Customer service was great.
Staff very professional and helpful 100%
Always pleased items shipped quickly and packaged correctly Great communication
Fast and easy experience everytime
Great service and they stayed late to install the Sena system.
I wanted a Road 5 from Michelin, however the wrong tire was sent/ordered
Fast shipping great price happy guy! It's riding season stay safe everyone and enjoy!
The guys at Tinley Park store are top notch. Percy great to deal with.
For the sale price this is definitely good quality Helmet, Fitment was just right!
Good got what I needed, everyone very helpful, when I need things Cycle Gear is Great!
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.
We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us!