About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy orders and returns, friendly people to work with
Shipped slower than the 24 hour guarantee but I'm not upset at how long it took (3 days)
Received all ordered items within a week. Very happy.
Great service great service and delivery and service
Very easy to order parts at the store, delivery was quick.
Happy with my experience! Super simple and fast turn around. Looking forward to riding with my new jacket!
Good selection easy checkout both online an in my local store. Always great people to deal with and great selection.
Fast and easy experience. Wide variety of products. Would buy from again.
New rider and since I learned about cycle gear I have had no issues other than the local store is a far drive for me. The people at the Bedford location have been courteous and attentive each time I have been in. Online has been fine. I try to wait until there is a sale.
I followed the tracking of my order and when it showed that my order had arrived at the selected store I was expecting a call or email. None came. I called the store to see if I could pick up my order and was informed that my order had arrived but had been marked with a different name. Thankfully I was able to get my order before someone else was notified to pick it up.
Bought my boyfriend a new helmet for his birthday and he loved it! Had everything he wanted and more in a bike helmet
Very pleased and satisfied with the customer help from my sales guy and honesty!
The store manager Travis and his staff have always helped me above and beyond! This store is by far the best cycle gear I have even shopped at.
Found what I was looking for. Check out was quick and easy.
Super easy and quick Battery died and needed a new one. The other option that fit my bike was out of stock. This was the exact replacement. Was a quick and easy swap..
Ordenar artículos en línea es muy fácil y el personal de la tienda muy amable
I ordered the boots online. They arrived a few days later.
Products easy to order and packed well. Arrived quickly. Never have an issue with Cycle Gear.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members