About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The staff was helpful and made the whole process painless. I bought my first helmet and they recommended a few had me try them on and I was confident in my choice. They ordered my size, when it came in I tried it on in the store and walked around. The fit was good.
Kaela was very pleasant and knowledgeable. She helped me place my order, and installed my Cardo when the helmet came in.
Great Great Great Great Great Great GreatGreat Great Great Great Great Great Great Great Great Great Great Great Great
I love the simplicity! There was no hassle when I arrive to pick up my order, and the atmosphere was bikeish, if that is a word, lol.
I ordered on a Tuesday and the guy said if I was lucky it would show up on Fri but if not Monday. It came on Monday like I expected, in perfect condition.
A little deceptive that the initial site said 24 hour delivery then it took 3 days.
The salesperson was extremely helpful and the delivery was quick.
Fast shipping and great folks over at cycle gear. Thank you
Every time I've gone to cycle gear I notice how helpful they are. They stick with you and help you find right size, they point out sales and even help with installation. Sometimes they are busy with others but the always seem glad to help even if it takes a while
The staff is amazing. There are lots of options to choose from. Overall experience was very good!.
As I haven't ridden in a. Very long time I needed some help in sizing.
Web site not easy in regards to returns wanted info emailed with return slip could not receive it
Friendly knowledgeable staff. Always helpful and a pleasure to deal with
Pretty comfy, fit well, my only thing is they came in a box three times the size of the pants which was cool but was like yes.
I always seem to find products nobody else has in stock at Cyclegear.
My tires showed up within a few days. I was anxious to get them. I had bought a Sportster with rotted tires so I NEEDED these to get on the road.
I have always been able to find the items I need in stock at a great price. Delivery is fast and always to me within a few days. Thanks
Was as expected. Ordered and it was shipped to me in a timely manner.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members