About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Love cycle gear great place to shop online and in person at my local store.
The salesman at the front was super nice and quick. Great experience!
Have not installed the bag yet but I'm sure it's gonna fit just right
You have a good selection of merchandise at good prices. Purchasing was easy.
I recently purchase a helmet from Cycle Gear. There was confusion from what I was given at the store and when I call Cycle Gear, but after sharing my concern, they made things right. I was really taken back with the attention to customer service.
The helmet arrived on time and in perfect condition. Look forward to ordering more in the future.
I was told in the store my military discount would apply to this item, and I could get it online, however when I called I was told differently. I'm not sure who is accurate but I feel Cycle Gear should have a clear policy for all to understand.
It was a painless experience. I was hesitant because I didn't have a chance to try it on in person so I had to go with the sizing chart that was adjacent to the helmet selection. When the helmet arrived it fit perfectly!
Unclear whether rpm would have benefited me on this order
Buy most of my motorcycle stuff from your company. No issues with returned products
Employees very helpful and are very knowledgeable about the gear which is fantastic.
Lovely experience, recommend also came a bit early then expected
We had stopped into your store in Clifton Park and that was awesome. Your selection was grand. My wife found a jacket that fit but it was a little tight. So we ordered the next size up. The price was great delivery was fast, But the jacket was still not right for size, So we are returning it to the store to hopefully find something that fits.
I've dealt with Mady three times, twice on the phone, once in person, Cycle Gear is lucky to have her. If I owned a business, I'd steal her away.
I was helped with price matching and got the best deal possible and then picked up mounted and balanced tires in just two days from order to pickup. I will shop there again!
The staff is very helpful and overall great team.i can always count on that location.
I have buying products from Cycle Gear for many years and I'm always happy with the product availability, delivery time when ordering online and in-store customer experience.
I got everything I was looking for and the person attending got more options
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members