About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
No complaints. Ordered and it showed up, then I picked it up.
Great product at an awesome price! If they are still on sale and you are looking for a helmet, shoes neo tec 2 is a great helmet! Totally worth the price!
Used credits and found deal on tank bag. Shipped fast, fit bike as expected. Great experience.
I loved the website and all of the useful reviews. Someone had described their shoe size (which was mine) and how theirs fit perfectly. So I ordered the same size and they were true to size.
Really like the helmet bot found a lower price online. I followed Cycle Gear's price match policy and they matched the price.
Very happy with tires recieved. Quick shipping. Great online size matcher. Just need to get them mounted now!
The helmet was exactly what I thought it would be except for the shield. The picture shown for the helmet is a smoke shield. Upon receiving helmet, the shield was clear with the optional smoked interior visor. For me, the interior shield is kinda weird. I guess I'll get use to it. I asked about the smoked shield and it was priced at $40.
The price on these grips is far out weighed by the improved value of the ride.
Great looking product so far, the guys set up the comms for us, cant wait to use them when the weather clears
Thanks Cycle Gear Team for putting it all together for my order. Shopping was easy and the shipment was even a little early...by an hour.;)
Everyone was incredibly helpful and nice! Keep up the good work!
Shipping was fast, well packaged and great quality
Everything went well enough. Cleaning of the rim prior to attaching the weights could.have been better. The weight fell of as I was carrying it to the counter. Rim was cleaned and weight attached so no harm.
It was easy to order online, I was just disappointed one of my items was not shipped until days later even though I paid for next day shipping.
Very easy to order and better than Amazon for jackets when shipping to the store.
I had a good experience. The store employees helped me with all of my questions and order of boots.
We went to the grand opening of the Queen Creek, AZ store and the deals were great. David who served us was very attentive and helpful with his product knowledge. Can't say enough good things about him. And we love our new gear!
Was great and quick. Had it in stock and shipped right away
My experience was great and well worth it
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members