Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Josh helped me place my order in the store for gear I was thinking about and I joined RPM, because I have a lot more gear to purchase. All the staff were super friendly and excited to see me get new gear. I will buy all my gear at this store!
My delivery was on time. The product very well packed.The price was right. I recommand CycleGear for your need at anytime 👌
Thank you
Ordered a slip on exhaust to be delivered to store it was quick and easy to pick up and fast free shipping
It took a little too long to ship but the quality of the product was excellent
CG didn't care the Daytona Roadstar GTX boots I was looking for. CG ordered them, had them shipped to the store - this way, if they didn't fit, I'd be able to return them and order a new size all at the same time.
My experience was smooth and professional. The staff is very knowledgeable.
Very professional. Mail delivered quickly. The salesman at store was courteous and very knowledgeable.
Helmet is too deep, and pull down visor only has two positions, ether all the way down or all the way up.
Most associates where courteous, helpful, and knowledgeable. One was very interested in socializing with other associates and abandon me after the manager assigned them to help me.
Everything I have ordered have been delivered in a timely manner.
Tried helmet on in store, but thy didn't have my size. They ordered it and shipped it to my home.
Quick and easy. I was able to put a few words in the search box and was lucky enough that it popped on the first page.
Helmet is great! Snell and DOT certified is a big plus. Super comfy, fits my head perfectly. Before I bought it I was able to go into the store and try it on. Simple shopping online and fast shipping.
Ordering from Cycle Gear and having it delivered could not be any easier. I choose to deliver products to my local Cycle Gear shop in Laguna Hills where the people there such as Matt have been just super helpful and great to work with.
Great selection, very fair prices, convenient, and so far, quality has been excellent.
Fast shipping, Jacket fits as described and feels well made.
Very understanding, always helpful! Returns could not be any easier!
Staff is always welcoming, friendly and helpful. I appreciate the fact that the staff reminds me that if it's not in store than they can order whatever I'm looking for and have it delivered to my home.
I knew what I wanted I went on the web site found it (Agv k6) ordered it all my info was saved from a year ago when I got done things. It was easy fast got the email that it was ordered the next day got a email that it shipped was here in a few days am very happy with the helmet and cycle gear over sll
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.