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CustomWritings has a rating of 4.9 stars from 3,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CustomWritings most frequently mention high quality, assignment help, and customer service. CustomWritings ranks 5th among Essay Writing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
155 reviews
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Assuming US history would be an easier elective class due to the fact of my American background, I was proven wrong-it's tough! Struggling to choose a major event for an assignment, I turned to CustomWritings for assistance. Not only did they complete it in three days, but the paper was also well-cited with a plethora of references that impressed my professor. I wholeheartedly recommend them!
My paper was formatted wrong and had many spelling and spacing errors. I paid for a full 6 pages and only received 5 with 2 sentences in the 6th page. Very incredibly inconvenient when I'm paying a lot of money and have a deadline to meet
I have used this service many times, I can tell you that the end product will be what you wanted exactly as long as your instructions are precise and you review the writers work and ask for revisions. Although I approved this order, I didn't get a good mark on it, I sent my feed back to customer service and they offered me 15% off my next order. Make sure you read your paper. Have a good background info so you can ask the writer for changes and modifications, don't request a paper blindly and expect to get a great mark on it. My other experience with custom writings is always 4/5 stars. This one experience didn't stop me from coming back again.
they try their best! I
I needed professional writers
They were more suitable, from experience choose the correct level and writers
Tip for consumers:
always have a good background information on your paper, don't request things blindly, you will feel lost once you read it and wouldn't know what to modify, just general knowledge would be great, give your self time to read and revise before deadline as these things take at least a day so you can have a good result.
Products used:
paper
I have been using your service for years to complete many of my degrees. There have been times I could really rely on the quality of your product and writers. However, several cases there have been issues with the writers not completing work on time, the work is plagiarized or instructions of the work is not followed.
This company has been pretty good throughout the years, but I have learned to adjust my time frames for errors.
Hi Brook,
Thanks for your honest feedback! Mistakes happen, and we do our best to adjust them asap. I hope you notice this and can still rely on us ❤
Please, do not hesitate to contact me in case there is anything I can help you with.
Best regards,
Cody J.
Customer Experience Manager
I did not like these writers I wanted the entire paper complete, instead the writer included in my paper, I could barely read your paper. That was unacceptable I should have paid for the top expert
Dear Cantrell,
Thanks for your feedback. Can you please clarify your order ID? I've checked a couple of your latest orders and see no complaints...
Your prompt response will be highly appreciated!
Best regards,
Cody J.
Customer Experience Manager
I have given some resources to be used as a source for the essay but was overlooked one. I am not happy.
Hi Kamil,
I'm sorry to hear about your negative experience. Please, request a free revision (if you still have time to re-submit) or a full/partial refund if no time left. Our team did not mean to let you down and is ready to compensate for it!
Best regards,
Cody J.
Customer Experience Manager
I have notice the last six months the order is not picked up quickly and last min they drop it. And the option the customer service is giving me is take your money or extend the time. This make feel to look another sit for a same service and I did.
They don’t support rather they don’t care
When three years back when I chose you b/s you deliver a quality paper and you had a great write than other sit. But the quality of your paper is drop drastically and I always found over 100 grammatical error or they don’t get the requirement.
B/s is saving my time as I am a full time employee and student and other family responsibilities
Dear N.N.,
Thanks for taking the time to review our service ❤
I'm sorry to hear about your negative experience. Our team does care! Yet, sometimes it takes longer to locate suitable writers, especially for technical orders (◡_◡) We know about this issue and working hard to expand our technical writing team. Hope you'll feel an improvement shortly!
In the meantime, please, do not hesitate to report each case, and we'll do our best to find a solution.
Best regards,
Cody J.
Customer Experience Manager
First of all it is one of my best website helping me in my task. At the begining i found that it is really helpful and need a little revision but the recent research I do a lot of changes to reach the level I nees it.
The top 10 writer is not like my expectation
+ the price need to reduce or they need to put for us. Discount since we always order 3 times a month
Hi Mim,
Thanks for the feedback. I'm sorry that you feel like quality is declining. Can you, please, specify the orders you were not satisfied with?
As for the discounts, we provide special offers for our resulars from time to time ;) Make sure you are subscribed to our marketing.
Best regards,
Cody J.
Customer Experience Manager
I don't like the consistency at all among top writers. Some could improve at communicating and take forever to respond. Some take forever to respond or ignore your message. Also, for the price, I have yet to see the quality of scholarly work. Also, you should have a profile showing your writer's educational background to see if you want to hire them instead of giving me just anything.
Very slow to respond and made a lot of excuses
I heard you were good but expensive. So far i only see expensive
Dear Jb,
Thank you for the feedback. I'm sorry that you had to wait longer than expected for the expert's response. Since it can be night, our experts can not answer promptly, but you can always ask the support team to contact them. Unfortunately, we cannot share the experts' backgrounds because of the confidentiality policy, but we always try to meet your requirements. Please feel free to write any expectations when placing the order♥
Kind regards,
Iris T.
Customer Experience Manager
I have used your services several times the last 2 years. The first 6-7 times I was extremely satisfied. The last 3-4 times I got very frustrated. 3 essaies git a mark35/100 and also I paid 80 dollars for a cv that was unacceptable. I complained and you didnt guve ne a satisfactory answer or my money back
I am very sorry to say I would rather not use your services again.
A dissspointed customer
Dear Olga,
Thanks for your feedback! I'm sorry to hear about your negative experience. Our company did not mean to let you down!
I've sent you a message to see if we can resolve this case ;) Please get back to me at your earliest convenience.
Best regards,
Cody J.
Customer Experience Manager
I have been using your service forever over 8 years. The last 2 years I have noticed the quality of the papers is declining. I noticed I had to ask for my paper to be revised more frequently and my papers still wasn't correct after being revised. The last project I had your service do was horrible. I had to end up doing the assignment on my own. I didn't bother to leave feedback because I decided I was not going to use your service anymore
Products used:
Paper writing service
Dear Katrina,
I'm sorry to hear about your negative experience (◡_◡) Please accept my apologies for any inconveniences caused. Our team is working on quality improvement, and I'd really appreciate it if you provide detailed feedback on what was wrong with each order you were not satisfied with.
In the meantime, you can request writers you enjoyed working with to get the best result;)
Best regards,
Cody J.
Customer Experience Manager
I contacted them and told them they required to finish my geography assignment today's. They offer me with high-quality content last hour of the days. But support team's responses very poor.
Hi Patrick,
Thanks for your feedback. I'm sorry to hear about this case. Usually, our support team is super-helpful. I hope your experience will be better next time around!
Best regards,
Cody J.
Customer Experience Manager
It was good and the writer was helpful.
Thank you very much
Dear Customer,
You are most welcome. Thanks for your feedback and do not hesitate to request free revisions if you see mistakes ;) Our writers will gladly adjust everything to reach 5 stars.
Best regards,
Cody J.
Customer Experience Manager
My last few assignments i havent had good experience with the writers and the dispute team
Hi Sara,
Thanks for the feedback. I'm sorry to hear about your negative experience. I can double-check orders if you'll provide me with IDs ;)
Please, do not hesitate to use our "requested writer" option to work exclusively with people you trust.
Best regards,
Cody J.
Customer Experience Manager
The professional ethics demand that if you are incapable of what you have committed to do, just tell be straight away on time at least. The document they sent me on the last day comprised of harebrained logics making no sense. It was a waste of money.
Dear Karen K.,
Thank you for sharing your experience with us. Please, accept my apology for the inconveniences caused.
Before proceeding with the order, we check with our writers if they can do the task, and if they cannot, we make sure to inform the client upfront. Unfortunately, no one is safe from hiring unethical employees, especially with freelancers.
We hope your feedback will help us to prevent such cases in the future. Please, let me know your order number, and I will take appropriate action.
Best regards,
Cody J.
Customer Experience Manager
I had an interesting experience with some of your writers. The others are perfect and know exactly how to deliver a paper based on the instructions given to them.
The service is amazing. I asked them to change the writer, because the previous one didn't follow the instructions, and they did so immediately.
It was recommended by a friend.
I didn't understand the question. What products?
Dear Azaz,
Thanks for your honest review ❤
I'm sorry that you've encountered some poor performance. Did you know that you can report such writers? It is crucial for us to ensure perfect quality, so do not hesitate to report each case. Also, there is a "requested writer" option which is super-useful for quality and consistency. Just pick the writer you know and like while placing the order and be sure that the result will be as expected >‿◕
Best regards,
Cody J.
Customer Experience Manager
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Tip for consumers:
nothing really
Products used:
noe
* CustomWritings attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Customer,
We appreciate you rating us & would like to get comments as well. Please, do not hesitate to edit your review any time;)
Best regards,
Cody J.
Customer Experience Manager
I expected to get an A for the money I paid, but I didn't. My professor said my essay was far from perfect.
Dear Jacy C.,
Thank you for sharing your feedback with us.
I am sorry to hear about your negative experience. Can you please, provide more details? Your order number might be useful.
Looking forward to your response.
Best regards,
Cody Johnson
Customer Experience Manager
Not good Not bad because the service is very poor
Hi Vivian,
Thanks for the review. If you could elaborate on why you think the service is poor, it would help us a great deal ◕‿↼
Your prompt response will be highly appreciated!
Best regards,
Cody J.
Customer Experience Manager
They are definitely professional in their services.But there price is too high.If money available, I will use this service through the academic journey.
Hi Solomon,
We do our best to maintain a balanced price/quality ratio. Please try placing your orders in advance for lower prices;)
Best regards,
Cody J.
Customer Experience Manager
The work was great and finished on time. Additionally, there was after-work assistance readily available. Thanks a lot guys for assisting me in my challenging times.
Effective and committed service delivery
Expert solution for students
Dear Gracieogh,
You are always welcome ♡
Best regards,
Cody J.
Customer Experience Manager
I was facing a problems while working on my computer architecture assignment. I am into a fulltime job and have to focus on numerous things other than my degree course. I contacted Customwritings and the way they did my paper on computer architecture, it was really outstanding but they did one errors.After correction, all okey. Thank you guys!
Outstanding service
Iid my paper on time
Hi Peter,
I'm happy to hear that the error was fixed! Next time, we'll do our best to provide a 5-star experience ;)
Best regards,
Cody J.
Customer Experience Manager
If have long dead line,You can rely on CustomWritings to do your essays or research papers. I just employed this service for my first-time customers, and I am pleased with how well my assignment turned out.
Dear Simon,
Appreciate your feedback:)
Best regards,
Cody J.
Customer Experience Manager
Customwritings is among my reccomendations to any student who require asssistance with their tasks on computer science, and more. You can't assign them all type of problematic tasks.
Hi Phillip,
Thanks for the feedback! We are constantly working to hire experts to help you with all of your tasks, so stay tuned for updates;)
Best regards,
Cody J.
Customer Experience Manager
Accounting has never been so easy, until I didn't know the accounting assignment help experts of CustomWritings.During placing order,I have got error That's really shocked me.
Hi Otto,
Issues happen, but I'm glad we've sorted everything out! Thanks for the feedback ❤
Best regards,
Cody J.
Customer Experience Manager
I had to total my philosophy assignment by tomorrow. Grateful to the experts at Customwritings. They had a one-on-one chat with me and helped me with each and each step.But,I am not clear some point
Dear Averitt,
Our experts are always ready to help you with any tasks!
Kind regards,
Iris T.
Customer Experience Manager
For basic papers, the website is amazing and beyond satisfactory. However, for PhD level papers, a lot of the assignments received don't meet the requirements. Even though I select advanced writers. I have to reorder or modify them myself to meet PhD level.
Lovely customer service team. Always respectful and helpful.
Trustworthy and great support team.
Don’t have enough time to finish my assignments as I’m a full time employee.
Dear Maryam,
Thank you for your feedback! Our team appreciates your loyalty. I'm sorry that our experts do not always meet your expectations, so as an apology, I am giving you a coupon for a Free Top Level paper. I believe that you will like the paper written by the top-level experts❤
Kind regards,
Iris T.
Customer Experience Manager
Delivered before time and did the assignment accurately.
Gain trust and grow your business with customer reviews.
CustomWritings.com is a leading custom essay writing service that has been offering writing assistance for over a decade. The company operates worldwide and helps students write different papers on a variety of topics. The staff includes over 400 professional academic writers who can deliver high-quality paper samples within a limited timeframe and relieve the students’ writing pain.
We are a high quality writing service established in 2005. We are dedicated to providing customized, authentic papers to our clients in the United States, the UK, Canada, Australia and other countries of the world.
Dear Customer,
You are most welcome ❤ I'm glad you and your brother enjoy our writing service!
Thanks for sharing your feedback & tips.
Best regards,
Cody J.
Customer Experience Manager