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CustomWritings has a rating of 4.9 stars from 3,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CustomWritings most frequently mention high quality, assignment help, and customer service. CustomWritings ranks 5th among Essay Writing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
156 reviews
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Assuming US history would be an easier elective class due to the fact of my American background, I was proven wrong-it's tough! Struggling to choose a major event for an assignment, I turned to CustomWritings for assistance. Not only did they complete it in three days, but the paper was also well-cited with a plethora of references that impressed my professor. I wholeheartedly recommend them!
My paper was formatted wrong and had many spelling and spacing errors. I paid for a full 6 pages and only received 5 with 2 sentences in the 6th page. Very incredibly inconvenient when I'm paying a lot of money and have a deadline to meet
Previous orders were not so good. It was bad experience
The paper is low quality and I can not complain or refund the money. If I do so, I will be banned from website.
As I mentioned before, I can complain but I cannot request a fund for not following instructions. The one who can authorize the refund does not response. If I request a fund from PayPal , I will be banned from service.
I chose it because my friend refer it to me.
I thought it will be good to have someone help me but I was wrong
Dear Ahmed,
Thanks again for your feedback. I see that you haven't worked with us since 2017 when your account was blocked due to a chargeback for a completed and approved order. Our team strives to be fair to both our customers and contractors and dispute managers usually resolve cases within 14 days from the moment of dispute requests.
We do provide refunds if the final product is unsatisfactory. Also, we will be glad to renew our cooperation if you cover previously stoled costs and follow our terms and conditions.
Best regards,
Cody J.
Customer Experience Manager
I have a few orders that were not done properly as it states in the instructions I provided. I requested a refund for not follow the instructions and after the paper became past due, so there's no benefit from the paper. I worked on the papers and done them by myself. It was so clear that I'd been right about the paper but the support team did not want me to request a refund. After I waited for long and just before the dispute on Paypal expired, I decided to request a refund, and the refund issued without any apology for such bad quality work. Then when I ordered a paper later after this issue, my order was rejected because they believe that I did not deserve the refund for previous orders.
There could be no other service like Customwritings that can provide me the fulfillment with work. I have never taken my task deferred. It is a outstanding encounter. It is a problem free help. I'm adoring it.
Provides the fulfillment with work
Outstanding encounter
Dear Samantha,
Thanks for the feedback ♡ I hope next time we score a bit higher though:)
Best regards,
Cody J.
Customer Experience Manager
The pages prices really high & expensive compared to many assignments helping sites, even though the other sites have professional experts and high quality work. Moreover, they have "real academic levels" not fake as I dealt with Customer Writings.
Dear Hani,
Thanks for the feedback. I'm sorry you feel this way. Our team makes sure to keep academic levels updated, and we'll be happy to review any writer if you feel they are over/underrated. Please, do not hesitate to get in touch with any member of our team, and we'll take it from there.
Best regards,
Cody J.
Customer Experience Manager
I was willing to pay more but got the same quality of paper as I would've elsewhere for cheaper.please Recheck my paper
Hi Kamari,
Thanks for your feedback ❤ I see that the issue has already been addressed to your satisfaction. Let me know in case there is anything else we can do for you!
Best regards,
Cody J.
Customer Experience Manager
I had a very good relationship with the company and have had multiple successful orders. Sometime is 2019 I believe, I had orders where the writers did not follow the instructions and I have had to submit the same order multiple times and still the instructions were not followed. Orders resulted in dispute. These little disputes were nothing compared to the amount of orders I have ordered and have had major success.
The unfortunate this is that the customer service department did not try to assist with the disputes and instead just blocked me. I tried months later and they still didn't want to hear myside of the story. Finally I told the lady that she should reviewed my account and see that I was a valued customer. I have yet to get a response.
Quality writing services
I have had major success with the quality of work.
Dear Emit,
Thanks for your feedback. I've checked your profile and see that you've been blocked due to unethical activity from your side. You are welcome to cover the chargeback you've initiated, and our team might reconsider our future cooperation (>‿◠)✌
Best regards,
Cody J.
Customer Experience Manager
Used to get good now the last orders has been average. Please improve...
Dear Shiloh,
Thanks for your feedback ❤ Please indicate the order IDs you were not satisfied with & our quality assurance team will check on it!
Cheers,
Cody J.
Customer Experience Manager
Hi all
I will tell you my story about this website. I placed an order of paper about experiment procedure. They did not follow the instructions and asked me to request revision request until 14 days passed they said now u have to pay for the revision. They have not submitted the right paper and still want me to pay for their mistakes? In every revision request i explained how badly the paper they submitted and does not match with my instructions.
Dear Ali,
Thanks for your feedback. Please accept my apology for this negative experience. I've checked your order and believe it is better to dispute it at this point. The case will be reviewed in detail by our dispute specialist. Hope for your understanding.
Best regards,
Cody J.
Customer Experience Manager
I like the service since they are delivering essay papers. My first order here was covering hate crimes and what leads to them. The writer covered topics from angles, and it was custom written. The quality of writing was good, and I asked only to make some changes.Thay changed after deadline that shocked me.
Hi Ayden,
Thanks for the feedback ❤ I'm not sure if you were shocked in a good or a bad way, so please do not hesitate to report issues (if any) directly to me;)
Best regards,
Cody J.
Customer Experience Manager
I am so astonished, Got reply from support after 2 hours. Finally, the statistics assignment help experts of CustomWritings filled my dream of getting an HD in an assignment.
Hi Jaxson,
You are most welcome! Thanks for your feedback.
Best regards,
Cody J.
Customer Experience Manager
You guys have done great work. Whenever I order assignments for customwritings i always get 90+ in marks. I am extremely satisfied from the service.
Dear Sukhjot Singh,
Thank you for your positive feedback! However, it seems that you wanted to rate us a bit higher. If everything is correct, please tell us what we should improve to deserve a higher mark from you. Thank you in advance!♥
Kind regards,
Iris T.
Customer Experience Manager
I needed my biology assignment within a few hours so I chose their turnaround option which meant that I would get my assignment within three hours. Those three hours became four hours and then six hours. I didnt receive my assignment until the very next day. Not only they costed me my grade, but also refused to refund any amount. I am furious at their childish conduct.
Dear Kyle G.,
Thank you for sharing your feedback with us.
Unfortunately, we do not have a 3-hour delivery. Our shortest deadline is 8 hours. You may verify this information on our website.
Please let me know your order number to check if someone from our team misled you.
Best regards,
Cody J.
Customer Experience Manager
The writer copied the text from google and used a paraphrasing website! The research made no sense
It must bs 100 characters so i will just write letters.
D
D
D
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Dndndnndndndjdjdjdjjdjdndndnndbdbdbdbdbbddbbdbdbdbdbdbdbbdbxbdbdbdbbdbdbdbdbhdbddbdbbdbd
Dedddjdjdjjdjdjdjdjdjdjdjjdjdjdjdjdjjdjdjdjdjdjdjdjdjjddjjdjdjdjdjdjdjdj
Dear Farah A.,
Thank you for pointing out this issue and excuse us for the inconveniences caused. We treat plagiarism seriously here and do not tolerate such behaviour from our freelancers. Did you inform our support team about this issue? If not, please specify your order number so that I could help you resolve this case.
Looking forward to your response!
Best regards,
Cody J.
Customer Experience Manager
I was really shocked to see the level of quality I got. The rates of the project that were asked were for the high quality dissertation assignments but the result was high school level of assignment. Very disappointing.
Dear Tom Y.,
Thank you for getting in touch with us! I am sorry about your bad experience and would really appreciate if you provide your order number for me to check the case.
Dissertation orders receive extra attention from our team. We even have a separate department who deals with big orders exclusively. Each writer working in this department is selected based on excellent performance and evaluation. Therefore, your feedback is crucial for our team.
Please, drop me a line in your order or simply reply here.
Best regards,
Cody J.
Customer Experience Manager
I dont understand the logic of providing cover page and revision services if it is going to be below average? Also, the content of the assignment they sent was not okay.
Dear Wayne W.,
Thank you for taking time to review our service. I am sorry to hear about your negative experience.
We believe that customers should not pay for cover and reference page(s) as it is an inevitable part of the writing process. Why charge more?
As for revision, it is provided to make sure clients get exactly what they order.
Please get in touch with me through your order page so that I check the details of your order and provide the solution.
Best regards,
Cody J.
Customer Experience Manager
Someone who is CLEARLY NOT A NATIVE ENGLISH speaker is writing these papers. Waste of time. High school level. Please please please avoid. I just wasted 200$.
Dear Ashley R.,
Thanks for the review.
We have writers of three language categories (ESL, ESL advanced, and ENL) and of different academic levels, starting from high school and up to PhD. While placing an order, you have options to choose appropriate academic level and request ENL writer if needed.
I am sorry to hear about your negative experience. Please let me know your order number, and I will check this case immediately.
Best regards,
Cody J.
Customer Experience Manager
They dont listen to what you want them to do. I specifically stated what I wanted in my essay and they completely disregarded it. There are things that dont even relate to my topic in this essay.
Dear Travis B.,
Thank you for informing me about your case.
We do our best to make sure each order is done in accordance with the initial instructions. While we check each paper for plagiarism, format, and length, we still rely on clients to check the content.
I am sorry for the inconveniences with your order. Please contact me through your order page, and I will make sure to check writer's performance.
Best regards,
Cody J.
Customer Experience Manager
I ordered a paper from this website. The writer was obviously not from the US or English wasn't the first language. I uploaded everything that was to be in the report. I recieved the first draft and so many words were misspelled or did not have the proper
Mechanics. I requested a revision and insisted the writer look at all the documents I submitted regarding the assignment and fix the grammar errors. So, you know what I recieved in the revision? Same misspelled words and grammar errors, an extra paragraph that didn't help and made the report more confusing. So I paid for something for nothing. I will never procrastinate doing my work again!
Dear Martina H.,
Thank you for sharing your feedback with us!
First of all, please, accept my apology for the inconveniences caused. The majority of our writers are not native speakers, but there is an option to request ENL writer on the order form. This costs a little more, but it is worth every penny if you're a native speaker yourself.
If you provide me with your order number, I will be glad to revisit your paper and see if there is anything I can do at this point.
Best regards,
Cody Johnson
Customer Experience Manager
The writer did not seem to have a solid grasp of English, I probably spent as much time fixing it as I would have writing it.
Dear John H.,
Thank you for the feedback and sorry for your negative experience. We did not mean to let you down.
Please, specify your order number. It will be really helpful to check your case and avoid past mistakes!
Waiting for your response.
Happy holidays to you and your family!
Best regards,
Cody Johnson
Customer Experience Manager
Truly said, I can't even imagine that such a low quality of work is possible. For such a high price! Looks like my essay was written by child who don't even know how to write! I'll read all possible reviews from different sites like http://essayservicejudge.com/review-customwritings.php before entrusting work for some new company. Some reviews really worth trusting and usually they wrote not only about advantages but disadvantages also.
Dear Tatiana S.,
Thank you for your feedback.
We are constantly working on improving our services. Reviews like this one help to eliminate bad experiences. We would really appreciate if you can specify your order number so that we check on the writer's performance (you can reply to me via this site or in any of your orders).
We have a great team of hard-working responsible writers, and we do not wish one bad experience to harm our future cooperation.
Your prompt response will be highly appreciated.
Warm regards,
Cody Johnson
Customer Experience Manager
I paid $383.00 for a paper, asked for hi-quality writer, senior level writing. I had to ask for three revisions! The paper STILL came back "needs revisions" and "unacceptable". Then they said I ran out of time and would have to PAY for any more revisions, $180.00! How could I trust that I wouldn't get the same again! I had to pay another writing site to fix the paper, but I for sure was not going to give CUSTOM WRITING any more money! The writer had VERY clear instructions from the get go and CLEAR revision instructions and it still came back everytime with one revision, major of the revisions were not even addressed. I WILL NEVER USE THIS COMPANY! STAY AWAY!
Dear BellieJo Y.,
Thank you for sharing your experience. Please, accept my sincere apology for any inconveniences caused. Can you please specify your order ID? I'd like to check on it.
Our team does everything to produce high-quality writings that correspond to customer instructions. The preview version of the order provides you with a chance to read your paper before you accept it. You can always get your paper revised if something is missing or needs changes. Indeed, after a customer approves his/her paper, revision time becomes limited to 7 days (21 days for orders with progressive delivery). I believe this is what happened in your case, right?
Your prompt response will be highly appreciated.
Best regards,
Cody Johnson
Customer Experience Manager
No other website can produce work of a higher caliber than CustomWritings. They did a great job doing my assignment. They completed it ahead of schedule, too.
Did a great job
Hi Loretta,
Thank you for the lovely feedback!
Kind regards,
Iris T.
Customer Experience Manager
Very Good service，good paper quality, good writing speed
Friends recommended
Friends recommended
Hi Jacob,
Thanks for trusting your friends and our essay writing service ♥
Best regards,
Cody J.
Customer Experience Manager
Customwritings is the best academic writing service on the online. I have been using the service for many months and it has always offered me with the best quality work.Just one issue, Very high prices.
Dear Walter,
Thanks for the feedback ♡ Please try placing orders in advance to reduce the cost;)
Best regards,
Cody J.
Customer Experience Manager
Great. Supplied before the timeline and provided a Turnitin report to check originality. I would most definitely employ you again.
Supplied before the timeline
Hi Mercedes,
Thanks for your feedback & hope to score higher in the future ;)
Best regards,
Cody J.
Customer Experience Manager
Gain trust and grow your business with customer reviews.
CustomWritings.com is a leading custom essay writing service that has been offering writing assistance for over a decade. The company operates worldwide and helps students write different papers on a variety of topics. The staff includes over 400 professional academic writers who can deliver high-quality paper samples within a limited timeframe and relieve the students’ writing pain.
We are a high quality writing service established in 2005. We are dedicated to providing customized, authentic papers to our clients in the United States, the UK, Canada, Australia and other countries of the world.
Dear Huda,
Thanks for the feedback. I'm sorry to hear about your negative experience. Please, do not hesitate to request revisions or even refunds if writers fail to meet your instructions. Our team is always here to assist you with such cases.
Best regards,
Cody J.
Customer Experience Manager