10 reviews for Custom Throwback Jerseys are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Canada
2 reviews
0 helpful votes

75th NHL Anniversary
February 10, 2021

Impressed with the amount of different jerseys they offered.
Picked Chicago Chris Chelios 75th NHL Anniversay jersey. AWESOME!

Date of experience: February 8, 2021
New York
1 review
0 helpful votes

Great Customer Service
May 1, 2018

Easy to order, quick response time. I had a slight issue with the delivery company, and was impressed with CustomThrowbackJerseys customer service and willingness to help
10/10 will order again

Date of experience: May 1, 2018
Missouri
2 reviews
13 helpful votes

Outstanding Product! Outstanding Experience. NHL Throwback Jersey
March 15, 2018

I can't say enough good things about customthrowbackjerseys.com!

As a kid, my favorite St. Louis Blues player was Barclay Plager. From the time I was old enough to watch hockey, I wanted his jersey. Thanks to customthrowbackjerseys.com, I now have the jersey I always wanted. True, it's not a vintage Rawlings sweater, like Bark the Spark wore on the ice, but it's close enough to turn heads here in St. Louis.

You guys rock! I'll be purchasing more jerseys in the future. Guaranteed!

Date of experience: March 13, 2018
Texas
1 review
13 helpful votes

Wish I knew-BEWARE! DECEPTION!
July 5, 2016

CustomThrowbackJerseys *******675 -shipping terms are archaic, staff rude... can't believe I purchased from them-don't do it... there are better alternatives!

Here is their email correspondence to me:

We have sold over 120,000 jerseys over the past 12 years and 99.999% of our customers RAVE about our quality and service.

With regards to the. 0001 % of customers who are unhappy I would suggest that is way below the standard "$#*!" level among society.

So you are right we do not give a "Rats $#*!" what the. 0001 % says because you will never please them.

What we concentrate on is the 99.999 % of buyers who have a brain in their head, take the time to READ and ask questions (beforehand).

Guess which group you belong to?

Date of experience: July 5, 2016
Canada
2 reviews
17 helpful votes

Make sure you order from the right site! Please read!
February 20, 2015

The one with the GOOD jerseys and good customer service is www.customthrowbackjerseys.com <--- this one gets 5 STARS from me

www.custom-throwback-jerseys.com (stay away) is the bad site with the cheap rip-off knock off jerseys.

I just ordered a Winnipeg Jets 90's style white Teemu Selanne jersey from www.customthrowbackjerseys.com and it is the new gem of my collection. I also emailed them 4-5 times during the process with questions about the jersey and they always replied the same day.

Date of experience: February 20, 2015
California
1 review
4 helpful votes

The site I've purchased from is all one word: customthrowbac...
November 18, 2014

The site I've purchased from is all one word: customthrowbackjerseys.com. I don't
Know about any other sites, but I've gotten seven baseball jerseys in their
Cooperstown collection from Majestic. All of the jerseys are replicas of jerseys
From the 1950s and 1960s. And I love all of them... especially a Jackie Robinson
Dodgers jersey and a Norm Cash Tigers gem. They fit great. Quality stuff.

Date of experience: September 27, 2013
South Carolina
1 review
7 helpful votes

First off its been over 3 weeks and i checked the order...
May 30, 2012

First off its been over 3 weeks and i checked the order status and all it says is waiting fullfillment which means they havent even shipped it, which seems kind of slow but thats not the issue i have. I could use the money back, but i understand they have a no refund policy. Which is fine. I tried calling the toll free number in the middle of the day on a weekday couldnt get in touch with anyone go figure. I sent a email to them asking was it to late to get a refund.ok is where i admit i should have been more patient, instead waiting back to here from them i filed a dispute on paypal who i paid for the jerseys. All i said in the dispute was id like a refund, i wasnt bashing them accusing them of being frauds. I can understand them not appreciating that and wondering why i did it. But here is where they came off $#*! classless unprofessional a. Holes. They sent me a email back accusing me of being a scammer and running to my credit card company and if i didnt close the dispute within to 48 hours they would get a lawyer and file charges,. I mean really they couldnt just ask why i did it and be professional and give me an update about the order status and remind me no refunds. I sent them an email explaining i wasnt a scammer and i them i didnt like the way they overreacted and threaghtened me like that. I told them ill drop the dispute and just send the damn jerseys then and ill never do business with them again. I also let them know i wasnt the first person that thought they were rude and unprofessional. Later that night i get another email where the guy says and i quote" being from South Carolina u obviously cant read and your a your a dumb Hillbilly dip$#*!" i admit i used the word "ya" several times in my response so what i wasnt writing a thesis to Harvard. Anyways they told me a delivery date of June the 5th. Ill hold my breath. I give them to june 10th, and if i dont receve the jerseys by then im gonna open a dispute demanding a refund. I should do it anyway afer being called a dip$#*! hillbilly. Totally unprofessional in my opinion. Anyways plenty of other jersey companies online, i dont recommend this company

Date of experience: May 30, 2012
Florida
1 review
7 helpful votes

BEWARE...
April 16, 2012

BEWARE... BEWARE... BEWARE. SCAMMMERS! You are forewarned this company has terrible customer service. My son purchased an Eddie Giacomin New York Rangers 1972 CCM jersey for me as a Christmas gift. After receiving the jersey and realizing the size wasnt right we initially inquired about an exchange. Since they never answer the phone number listed on their website or return messages left on the answering machine all communications are done by e-mail. Their delayed and cold response to the exchange inquires started making us feel uneasy about the process so we then requested to only return the jersey for a refund. After repeated request on their return process we were instructed to ship it to a Montreal address and would also be responsible to pay a Canadian customs tax of 18% plus shipping fees which we fully agreed to do.
We shipped the jersey with postal tracking and they tried to deliver it unsuccessfully 3 times to the address they provide. Each time the postal service left a notice informing them of how they could pick up the package. All the while we were emailing them to find out what the problem was with them getting the package. After receiving no response from the company we contacted Canadian postal authorities who informed us that the package was going to be sent back since it couldnt be delivered without a signature and no one was responding to the notices left at the address.
At this point we opened a dispute case with the credit card company. The jersey eventually did come back. As we conferred with the credit card company over the next few weeks we finally received an e-mail from the company stating that we needed to ship the jersey this time to a New York address within 7 days or there would legal repercussions. With the credit card company urging we complied and shipped the jersey back. They received and signed for the jersey a few days later but never answered any more of our e-mails or issued any credit back to the account.
This whole process started in the beginning of January and its now the middle of April and we finally received confirmation back from the credit card company that as per their investigation of our dispute which was ruled in our favor we were being issued a full refund. We didnt actually get a full refund since we have to minus the shipping cost of about $40 for both times.
DO YOURSELF A FAVOR AND BUY SOMEWHERE ELSE!

Date of experience: April 16, 2012
California
1 review
6 helpful votes

Buyer beware of customthrowbackjerseys.com
April 21, 2011

Buyer beware of customthrowbackjerseys.com. I ordered a mitchell and ness jersey and needed to exchange it for a smaller size. When I contacted the company I was told all jerseys are stocked in Canada and to ship it back to Canada would cost me an additional 18% for duties, taxes, etc... ($46.95). No where on the website is this mentioned. The jersey was originally shipped to me from a New York address, not a Canadian one. It was definitely not worth the time, hassle, or extra incurred costs.

Date of experience: April 21, 2011
Minnesota
1 review
17 helpful votes

Learned an expensive lesson dealing with these guys
February 11, 2011

Learned an expensive lesson dealing with these guys. Site address is:
www.customthrowbackjerseys.com. Ordered an NHL Jersey and when they confirmed the ship date - over 3 weeks out - I told them that I would be gone by the time it would get to me. They wouldn't refund the full amount and withheld $42.00 because they said they had to pay for a "name" kit. Don't know how they were able to source a name kit and pay for it in the few hours that had elapsed. Anyway, I tried to call them - no answer, no return call. I tried to email them to ask them to at least send me the name kit they were charging me for but they had blocked me from sending them email on their AOL server. Nice guys. I'm out $42 but a little wiser. Stay away from these crooks!

Date of experience: February 11, 2011
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10 reviews for Custom Throwback Jerseys are not recommended