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How would you rate Customsunglassstore?

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Thumbnail of user jeffm2160
1 review
0 helpful votes
April 30th, 2023
Verified purchase

Had small problem finding me on our family insurance plan, but it was resolved quickly and everything has gone smoothly since.

Reason I chose this business:

Insurance is VSP

Thumbnail of user terriel29
1 review
0 helpful votes
July 3rd, 2021
Verified purchase

I was happy to see that there was something out there at such a low cost. You service on doing my lenses was very slow and it took 1 month or more to get here. I sent several emails in regards to this and did get reply's. I feel it should have not took so long to get my glasses when I mailed them the same time as my co workers and they received there's 1 to 1 1/2 weeks after you received them. I was a little disappointment my took so long. The website new updated my glasses on what you were doing with them. Other wise I love my glasses

Thumbnail of user karenm4860
1 review
0 helpful votes
January 8th, 2023
Verified purchase

I've probably ordered 20 pairs of glasses from Payne for myself, and another six or seven for my kids. The prices are fantastic, they arrive in a couple of weeks, and the prescription has been spot on every single time. I've ordered readers, computer distance, regular distance, and bifocal, as well as progressives, and every single one has been perfect vision wise. I'll keep coming back for years!

Value
Shipping
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Thumbnail of user jessekohtala
1 review
0 helpful votes
March 27th, 2024

I ordered a pair of Oakley Bisphaera sunglasses. Got them in a week, This was the best price by 25% anywhere. I would highly recommend to anyone and everyone. Thank you!

Products used:
Sunglasses

Service
Value
Shipping
Quality
Thumbnail of user ashleyb671
1 review
4 helpful votes
April 5th, 2020
Verified purchase

The majority of this experience was amazing, cost effective, and there are SO many cute frames to pick from. The only reason I gave four stars is because I have a very different prescription in each eye and they placed my order on hold and never notified me. I actually noticed 2-3 days later and contacted them. Other than that everything was fantastic. Once they verified my prescription it was smooth sailing. AND I paid less for them than I usually do when I use my insurance! Highly recommended.

Reason I chose this business:

Loved the glasses and the price was right.

Reason I chose this product:

Because they’re trendy and affordable.

Service
Value
Shipping
Quality
Thumbnail of user ginad498
1 review
0 helpful votes
March 24th, 2024
Verified purchase

Fast delivery. Great price. Super cute! Perfect for what I need them for!

Value
Quality
Thumbnail of user alexandrad318
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

Shopping experience was seamless. If there any issues, customer service reps were incredibly helpful, kind and time efficient. I've ordered 6 pairs of glasses so far and intend in buying more through your site. Thank you!

Quality
Thumbnail of user peggyh615
1 review
0 helpful votes
August 9th, 2022
Verified purchase

In general, I'm happy with EyeBuyDirect, but I often find that they either don't have the style I want (round light tortoise shell) or if they do, they don't have my size (medium). The St. Michele (my fourth pair) is OK, but I'm ready for a change. I must be hopelessly out-of-date since I'm not ready for the brightly colored glasses yet. I would still recommend that a friend try EBD just in case they have what she wants.

Reason I chose this business:

Convenience, price, reliability.

Value
Shipping
Quality
Thumbnail of user cj229
1 review
3 helpful votes
February 20th, 2020
Verified purchase

There was a bit of a wait for the availability of the frame I chose. That was communicated immediately which I appreciated. Customer support was stellar! Once they began filling the prescription, the process moved quickly. Delivery was right on time as promised and they did a flawless job! I will be ordering sunglasses next. It's a great place to go for authentic designer frames without spending a mint. Love them!

Thumbnail of user andrec261
1 review
0 helpful votes
September 22nd, 2022
Verified purchase

I was on the fence about buying from eyeinform so I contacted them to ask how they managed to keep their prices so low. They order directly from the frame manufacturers and incur less costs compared to retail vendors.

I placed an order for a pair of giorgio armani frames and received them roughly 2 weeks later with updates sent to me via email.

I received a proof of authenticity slip and a really nice case along with my beautifully crafted frames.

I could not be more pleased with the service and prompt responses to my emails.

Thanks to the team at EyeInform!

Products used:
Glasses frames

Service
Value
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