CustomRemodel has a consumer rating of 1 star from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. CustomRemodel also ranks 560th among Shoes sites. The most common issues with CustomRemodel are around customer service, which is not as good as expected by some customers.
I purchased a pair of birkenstock that was supposed to be $96. Well after the transaction they took out $102! It took a month before we received anything in the mail! Well when we finally got a package it was the completely wrong item! The clogs that were sent were blue and appeared to be from the dollar tree! I had ordered black birkenstocks! I've tried so many times to contact that "company" and they got back to me once or twice (but it took weeks) and but they never would get back to me about my refund! There isn't even a customer service line! FRAUD FRAUD FRAUD!!! PLUS! I just tried to email the person in reference to my product and now that email no longer exists!See critical reviews
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