Custom Ink

Of course in printing your colors are so faded on the shirt I ordered you can barely see them... I thought you had a statement saying that someone was going to proof it prior to printing but if you do this every day then someone should have noticed it might not show up well The fabric feel like 100 polyester... not as soft as it was described and feels stiff on the front where the printing is. Will not be reordering from you

Cheaply made for the cost. We don't expect the actual masks to last very long and the logo will most likely start peeling soon.

Quality is there, but they are extremely small and have no molding piece for over nose. Not air tight whatsoever. You'll breathe unmasked air right down the sides of your nose... if the mask isn't too small to begin with. Definitely will not order again. We wasted a lot of money on these because we can't use them now.

Not sure the products or price are worth it. Will look for other alternatives. Would NOT recommend Custom Ink

Overall experience was good. The website was pretty simple to use. Pretty pricey for just one item so unless I have a large group order I probably won't order again. And I definitely won't order another onsie. The plastic snaps just aren't well made. The material is ok. My husband likes it but I'm hoping it will soften up after I wash it. Not super impressed but not totally disappointed either.

For the price the Tanks were really cheap! Not happy about that I ordered tri blend which is supposed to be soft and these were not so much and the straps on the tank are really thin and almost look stretched out! Not impressed for 29 dollars a tank! Design looked great but will go someplace else in the future due to the quality of the product that is being sold and at a high price.

The website design features are very user-friendly and offered a wide selection of images to choose from - all great. The customer service chat function was helpful. My only complaints are with the printed colors and the image placement. It would have been nice if someone had sent a quick mock-up of the image placement before printing. Also, if the printed colors are not going to be as shown on the screen, you should put a notice stating that fact.

I purchased $2,000 worth of tee shirts and hoodies with company logo on left front chest and full logo on back and the logo looks good however the full back logo is not a full back logo, it is small and in the center of the back but is not the correct size for the back. Not happy and I place 2 orders a year, so custom ink will not get another order from me.

It is very difficult, while designing on the website, to see if texts/images are perfectly centered. The last order I received 2 of the texts I designed on the shirt are bigger than they seem to appear and although I wanted them on the same line, they are not. It would be great if you guys could double check it, or inform me, of these things prior to printing.

Web site was fine BUT I Haven't seen the shirt yet so how the hell can I say anything. You should wait weeks to send surveys, not think you'll get honest reviews 12 hours after arrival. But maybe you don't want honest true reviews! Add I don't know to options, not just yes no.

This happened to me before I wish you would write a big notice is a product runs small

The picture I uploaded probably needed to stay the size it was. It got a little pixelated when I made it bigger, but that's understandable and not your fault. The shirts themselves are pretty stiff even after washing them... but they will do. The only thing I didn't like was that I was unable to put more than 1 custom made shirt into my cart which made me pay for shipping twice.

The website is very user-friendly, but I advise getting a test print done first to ensure both proper image placement and proper fit.

Like the website lay out. Shirt sizes are not true and requesting your money back when they can't get it to you on time is a waste of time.

My Navy Hanes large had three stains on it after I opened the package. Very disappointed after spending that kind of money on two shirts.

Customer service has always been pleasant, and made an effort to assist me with issues. Unfortunately, in every order I have placed (3 total), there has be printing mistakes twice, and product defect once.

Customer service was excellent and the print was fine. But the shirt was hideous. Rough and enormous in all the wrong places. Completely strange sizing. Extra long but tight across the chest. Also wrinkles will not come out if you wash it. The roughest supposed 100 percent cotton. Not worth the money. Not reallyh wearble.

It was very frustrating in the beginning. Not being able to get my logo on the shirt for originality reasons because it made the cost of the shirt so high. I almost opted with another vendor and it seemed the price changed every time I would ask for a quote. I gave up so many times and as you can see from start to finish, it took me weeks before I finally placed an order. I actually became even more frustrated after placing the order because all the previews of the design were wrong, one would be right and the other would be wrong. It finally took me calling and talking to Steven before I could get any peace about my order being correct without any additional fees. Not sure where I am going to go from here to keep my business up and running.

The website is pretty odd. Not being able to sign into an account makes things much less streamlined than they could be.

The only other issue besides the quality of the T shirt was on the live chat, I asked for something and it didnt happen to the next day. I had figured out a way to do it myself (putting D in the tires) and decided I didnt like it. I received the T shirts and someone decided to make them with the D's in the tires. This is not the design I placed my order with. I believe that this system you have created works once you figure out exactly how to do it so the mistakes and quality of the T is figured out.

Great website. Great product... just do better when you're packing. My shirt had powdery mark's across the front.

Not sure if we would try and order again. Proof had 2 lines of text centered vertically and horizontally - that's what we wanted, but the masks we received had the text centered and in the lower 2/3 of the mask. When our graduates wear them in the Emergency Room, the second line of text will be under their chins. We were running too low on time due to the pandemic in our hospital to be able to return/replace. Service was easy and shipment arrived on time.

Process is very slow overall and they did not size the logos on the shirts correctly to what I ordered.