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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Carol X.
California
1 review
0 helpful votes
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Excellent experience! Superb customer service and timely delivery! Our rep, Liz, was absolutely amazing and she took care of all of our needs. Given the fact this was during a pandemic we could not have asked for anything more! Thank you!

Date of experience: September 3, 2020
David X.
California
1 review
0 helpful votes
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Everything went as planned, the follow up emails help make sure the order was right and the package came as promised.

Date of experience: September 3, 2020
Jay E.
California
1 review
0 helpful votes
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The shirts I ordered were absolutely awesome! My cousins really loved them! I look forward to ordering more from Custom Ink! I'm a forever customer. Thank you!

Date of experience: September 3, 2020
Mark S.
California
1 review
9 helpful votes
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Hi guys, I am absolutely blown away. I briefly ran a clothing company and it was always a nightmare trying to design a new product and get everything on time and in high quality. From the Custom Ink Lab all the way though to your customer service, you guys are incredible. The boys and I were all very impressed with how they came out. Thank you guys so much for all of your awesome hard work on our project! Please keep doing what you're doing, you guys are very legitimately the best out there!

Date of experience: September 3, 2020
Joseph M.
California
1 review
0 helpful votes
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Overall I am mostly satisfied with custom ink. Delivery was quick, they managed to digitally capture my logo, the cotton shirt feels pretty good. My only qualm it's about the bottom of the front logo that was lacking a little bit of material.

Date of experience: September 3, 2020
Mary I.
California
1 review
0 helpful votes
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As always, shirts turned out exactly how I wanted them. Excited for our event and will order again for next one!

Date of experience: September 3, 2020
Thomas B.
California
1 review
0 helpful votes
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Custom Ink was so quick to make a final proof for my product and start printing! Arrived two days early and is better than expected. Clear and crisp lettering on a bold background. Definitely will be coming back for more!

Date of experience: September 3, 2020
Cynthia U.
California
1 review
0 helpful votes
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Great service and outstanding outcome of my products!

Date of experience: September 3, 2020
Jason D.
California
1 review
0 helpful votes
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Love custom ink!
June 4, 2020

Love custom ink! The customer service is unbeatable.

Date of experience: September 3, 2020
Shirley A.
California
1 review
0 helpful votes
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I was very pleased with how easy it was to create my vision on a shirt. I ordered two shirts and loved the designs on both. However, one shirt was extremely stiff and hard upon removing from the packaging. The shipping time was quick considering it was a custom made shirt.

Date of experience: September 3, 2020
Mark M.
California
1 review
0 helpful votes
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I did a lot of research before placing my order with Custom Ink, I made the right choice. The quality and art work is outstanding. I am already working on my next order. Hatteras Whales

Date of experience: September 3, 2020
Laura P.
California
1 review
0 helpful votes
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Custom ink was very easy to use. I was however, disappointed when I spent 20 minutes making a flashdrive just for it to tell me the minimum was way above what I wanted or needed. I ended up being able to get something else, but I with that more information had been designated sooner. Custom ink is definitely something I will use again, I just think that it wasn't the best first impression. The quality of the product I purchased was very good, and I had picked an image to go on the side which turned out well.

Date of experience: September 3, 2020
Sharon J.
California
1 review
0 helpful votes
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I was very impressed with the website, telephone customer service, bulk prices, and the punctual arrival of my product. The shirts are GREAT! I will do business with you in the near future. Thank you again!

Date of experience: September 3, 2020
William W.
California
1 review
0 helpful votes
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Excellent service and product! I would order from Custom Ink again!

Date of experience: September 3, 2020
Anna L.
California
1 review
0 helpful votes
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Love my shirt
June 5, 2020

Love my shirt. Exactly as designed. Fit is perfect based on size chart.

Date of experience: September 3, 2020
Jack U.
California
1 review
0 helpful votes
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This is such an easy website and process and the result is a fantastic product. Thank you

Date of experience: September 3, 2020
Tom Z.
California
1 review
0 helpful votes
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Great service
June 5, 2020

Great service. Now you have as a customer. You're doing a great job. Keep it up!

Date of experience: September 3, 2020
Pamela C.
California
1 review
0 helpful votes
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Couldn't be happier with every part of this experience. My first time ordering any kind of printed shirt from anyone and no doubt if ever need it again I'll come back to Custom Ink. They checked my uploaded image and noted the resolution was a problem, contacted me, we found a better image and everything worked out great. Highly recommend these folks to anyone!

Date of experience: September 3, 2020
Patricia F.
California
1 review
0 helpful votes
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Amazing service!
June 5, 2020

Amazing service! The people that work for CustomInk are so friendly! Plus, the shirts came out great!

Date of experience: September 3, 2020
Angela R.
California
1 review
0 helpful votes
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Your company is awesome. I really appreciate you helping me with the design when I had to make changes.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States