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Current Catalog has a rating of 2.37 stars from 115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Current Catalog most frequently mention customer service, business days, and live chat problems. Current Catalog ranks 7th among Stationery sites.
No positive highlights yet
I had a delightful experience with this company. I ordered Santa notepads and Gnoel round return address labels (item G1249). Shipping was prompt. Packing ensure preservation of the contents. And the quality was excellent. The Santa notepads are very nice (thank you, China). The address labels have vivid colors, clear text, and are properly centered. The address labels are also offered by their sister company, Colorful Images. I had previously ordered from Colorful Images and was quite pleased with their products. I am not including an image of the address labels due to privacy concerns.
My mother always ordered from Current and I became a loyal customer as well. I was always very pleased with the products I received. In the last 10 years or so, though, everything is about cost cutting. The products look cheap, the shipping boxes are so poorly made many products arrive damaged. The last order I placed I received a 20% off coupon. You would think that was a good offer. Not so as the "shipping and handling" cost was more than the 20% off! And they now add another $2.99 surcharge. I'll be looking for another place to buy my products from here forward. So very, very disappointed. Their reputation was stellar and now it's just despicable.
So I went to purchase 2 items. Total about $9.99.(weight of items combines under 2 Lbs) Went to check out and they were charging $7.99 PLUS AN EXTRA S&H (allegedly imposed by their shipping company) of $2.99... TOTAL S&H $10.98... MORE THAN MY 2 ITEMS. Oh but they can offer. 99 cent S&H for order of $40 or more... RIP OFF... Can probably find these 2 items at Amazon. Sorry Cirrent YOUVE LOST A CUSTOMER!
Tip for consumers:
Watch out for the shipping charges on orders under $40
Products used:
DUE TO THEIR OUTRAGEOUS SHIPPING CHARGES I DID NOT MAKE MY PURCHASE..THEIR S&H CHARGES COST MORE THAN THE 2 ITEMS I WISHED TO PURCHASE
I placed a order it took a month to get it. Received most of it, but I received some else order also. I emailed finally someone called after 2 calls. Hopefully I will get the rest of my order. Not holding my breath.
I will ordering from another company from now on.
Products used:
Cards
Placed my order on 4 December, seeing it was 5-9 business days to ship. Given the holiday period, I thought they would have plenty help in their warehouse. Called 14 Dec to check status; was told it would ship Monday 16th and that a couple of my items were now out of print. Actually shipped on 19 December and when I got the order, I didn't receive the personalized notecards I'd ordered. Poor Kristen Schwenke, whose cards I ordered, is probably not so happy either. Don't see myself ordering from them again. It was my first time and I'm not so satisfied. I will say the phone customer service reps were kind and helpful.
IT IS NICE TO GET A COUPON FOR REDUCTION IN PRICES ON THE ITEMS, BUT... THEN THE SHIPPING CHARGES WIPE THAT ALL AWAY. I HAVE BEEN ORDERING FROM CURRANT FOR MANY MANY YEARS. I AM A BLUE RIBBON CARD MEMBER. THE ITEMS I HAVE RECEIVED HAVE ALMOST ALWAYS BEEN VERY GOOD QUALITY, BUT A LITTLE PRICEY COMPARED TO OTHER PLACES. THEN TACK ON THE SHIPPING, WHICH COULD EASILY BE MORE THAN WHAT YOU ORDERED. CURRANT SHOULD ALWAYS HAVE FREE SHIPPING WHEN A CERTAIN AMOUNT IS ORDERED, PLUS THE PERCENTAGE OFF CODES.
I wanted generic address labels. Although I found the price being asked a bit high, I was willing to go with that. Then the shipping charges came up - Whew! I can ship 25 lbs across the country for $11 bucks, but these guys wanted almost as much to ship 2 rolls of address labels. Not for Me! Found similar labels for less cost and more reasonable shipping. Got all that for the cost these guys wanted for just shipping. Take a few minutes and look elsewhere.
I purchased from note pads from Current Catalog and I was disappointed in their small size when they arrived. I decided to return them for a refund. I was surprised to learn that I first had to get an authorization# from Current Catalog for the return. I sent two emails to them from right on their website requesting the authorization#. More than two weeks passed and I still did not hear from them so I finally had to contact them by phone. The attendant said the return had been approved and gave me the authorization#. What a hassle for just $12.99! It will be a long time before I order from them again!
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Official Current Catalog Site. We offer checks, greeting cards, wrapping paper, holiday decor, and more at low prices. Shop our selection of Buy 1 Get 1 Free gifts!
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