• Curodoc

Curodoc

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Overview

Curodoc has a rating of 1.42 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Curodoc most frequently mention advance payment, and customer care problems. Curodoc ranks 777th among Health Information sites.

  • Service
    21
  • Value
    21
  • Shipping
    14
  • Returns
    17
  • Quality
    18
Positive reviews (last 12 months): 11.8%
Positive
4
Neutral
0
Negative
30
See all photos
How would you rate Curodoc?
Top Positive Review

“Best nursing services provider in Delhi/NCR”

Kanhaiya K.
9/16/21

Curodoc Healthcare provides quality services of nurses and attendants at home for patient care, home physiotherapy, elderly care, Newborn baby and medical equipment on rent. Had a great experience with them.

Top Critical Review

“A group of Cyber cheats”

Vijayendra S.
10/23/23

I had very bad experience with them. They immediately asked for advance and then they didn't provide the service. After that no one picks the call. Some of them have even switched off the phone. Even they don't pick customer care number if you have already paid them. Its sophisticated cyber theft where they cheat your money in your medical emergency. Never go for it. They have a very bad reputation among medical help field people.

Reviews (42)

Rating

Timeframe

Other

Thumbnail of user shrivastava.vijayendra
1 review
5 helpful votes
October 23rd, 2023

I had very bad experience with them. They immediately asked for advance and then they didn't provide the service. After that no one picks the call. Some of them have even switched off the phone. Even they don't pick customer care number if you have already paid them.
Its sophisticated cyber theft where they cheat your money in your medical emergency.

Never go for it.

They have a very bad reputation among medical help field people.

Service
Value
Thumbnail of user adnk
1 review
0 helpful votes
January 5th, 2024

I read the reviews here about them taking deposit and not providing service. But since the sales person looked genuine, I decided to give them a chance.

Boy did I make a mistake. They did respond for a few days after taking my money. But eventually, they just stopped. If you are reading this and you are on the fence about purchasing their service, don't jump over it. Stay inside the fence and listen to your better judgement about not trusting these scammers.

Tip for consumers:
They are scammers.

Products used:
They did not provide the service they said they would provide.

Service
Value
Shipping
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Thumbnail of user pujap25
1 review
5 helpful votes
October 22nd, 2022

Extremely unsatisfactory. Take advance, share false profile of attendant. The person doesn't report. Customer care very callous. Keep fooling. They should be banned for the kind of negligence which is criminal for elderly dependent parents. After repeatedly ignoring my distress calls they picked up when I called up from another number only to extract money. This company is a scam. I lost my advance payment

Service
Thumbnail of user dolly.khan1963
1 review
1 helpful vote
September 27th, 2023

Please never trust Curodoc. They are cheaters and thieves. At the time of taking advance they were very nice and polite but the were not able to provide any staff as they don't have any. I'm a cancer patient so I needed a full time nurse for my care but they asked for advance of 11,900 and my daughter paid them but it's been Six weeks now they have not refunded my money. They are absolute fraud SO BEWARE of CURODOC!

Thumbnail of user malathik4
1 review
0 helpful votes
January 28th, 2024

I had hired caretakers from this company for my aged father who is mobile so that someone would be with him when I am away during the day. They provide guys who are rude, demand to go out everyday for 1 to 2 hours. They want to eat north Indian nonveg food in a South Indian veg household. The coordinators from the agency don't even check these aspects beforehand, talk down to the family and demand that we make food as per the caretaker's taste and also allow them to roam around.
They make the family pay beforehand and don't refund in case of cessation of service.
Curodoc is not worth the pain.

Products used:
Curodoc caretaker service

Thumbnail of user ravindra.blrk
1 review
0 helpful votes
March 19th, 2024

I paid for attender service bangalore. They are not able to provide service nor refund. No one responds either on whatsup or phone or *******@curodoc. Totally waste of time with arrogant staff. I may now need yo approach consumer forum

Service
Value
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Quality
Thumbnail of user nitinjohar
1 review
0 helpful votes
November 15th, 2023

Don't ever give them money in advance. I got an attendant for my dad. Requirement was a trained resource with experience of handling terminally ill patients, I got a fresher. I paid complete amount as an advance and they did not replace the person.
Unfortunately in 10 days tie my dad passed away and I asked for refund for the balance days to which the teams replied that they don't have a policy and had an audacity to ask for return of attendant.
Third class company.

Service
Value
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Thumbnail of user vibhor.mathreja
1 review
0 helpful votes
November 22nd, 2023

This is a fraud company which is out to get your money, please do not pay the 3000 advance that they will demand to get into a contract, the person/care givers are neither trained, and most of the times will never turn up. The company will demand the balance payment even before the services are provided, beware, this is a scam and curodoc.com is nothing but a vishing site. They have no real persons but all imposters

Tip for consumers:
Its a vishing site, they are cheats, do not use curodoc...please be careful

Products used:
Home Care services for patients

Service
Value
Shipping
Returns
Quality
Thumbnail of user khannaprat
1 review
0 helpful votes
December 15th, 2023

They will ask you to pay in advance for caretaking services but they will not payback to the caretaker person. The caretaker person being salary less stops visiting you in between even if you paid full. These cheaters will make you fool by all means only to get advance payment...Rather go for other agencies. I did mistake not to review Curodoc reviews before hiring and I found lots of many like me are suffering of this fraud company.

Service
Value
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Thumbnail of user rangarajans1
1 review
1 helpful vote
November 4th, 2023

The RM Karan took advance from us and promised a caregiver. Ditched us last minute. 15 days now. No response; unreachable. No decency to even refund the amount. We underwent severe hardship, having brought the patient home based onCurodoc's service.

Unprofessional and unreliable service. They were prompt in collecting advance and have become unreachable thereafter. No replies to emails, phone calls and messages. Please look for other service providers who are far better. Do not trust them…ever.

Value
Returns
Quality
Thumbnail of user kartikv1112
1 review
2 helpful votes
October 7th, 2023

They will give you all fake promises and assurances when starting the service and when there would be a requirement to make any changes they will take a U turn and stop cooperating. I have never had such a painful experience with any service provider.

Please avoid this company if you want to have peaceful time.

Minus rating would also be high for them. They are way below that.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kanhaiyak
2 reviews
1 helpful vote
September 16th, 2021

Curodoc Healthcare provides quality services of nurses and attendants at home for patient care, home physiotherapy, elderly care, Newborn baby and medical equipment on rent. Had a great experience with them.

Thumbnail of user sheetalk16
1 review
0 helpful votes
December 7th, 2023

They have a very good website and people to talk smoothly, who will convince you of their services and ask you for money in advance. They are the most unprofessional, unreliable, and totally unqualified people to provide these services. After taking the advance they are least bothered and send unverified people who are not qualified to do the work they don't show up and then when you ask for your advance they do not give your advance.

Thumbnail of user sengar.monal
1 review
0 helpful votes
February 8th, 2024

Staff left early morning without even informing and his phone is also off. Pathetic service. They charge bomb and provide very bad service

Thumbnail of user manasr2
1 review
0 helpful votes
October 20th, 2021

A great support team with dedicated nurses and caregivers. They are well trained and experienced. They adequately care for the patient.

Thumbnail of user chak.polly
1 review
0 helpful votes
January 11th, 2024

These characters a bunch of cheats, they have all policies in their favor, their staff is late, neither do they refund nor do their service manager do anything to make the staff work extra hours. It seems their only job is not take advance and supply staff, rest is all on the customers.

Thumbnail of user khushbupriya09
1 review
0 helpful votes
December 5th, 2023

They never provide you with the proper resolution. They only do wrong commitment and then take your money and after that nobody will answer your calls. And most importantly nobody will arrive for your service because after advance payment they will say that services are not available at your area. Very pathetic service.

Tip for consumers:
Na

Products used:
Maid service

Thumbnail of user ushap2
2 reviews
6 helpful votes
March 22nd, 2024

After using services for 1 month, at Bangalore, paid Rs.******* advance for next 15 days, company never provided any service, senr mails for refund, made calls but no answer on all their numbers, now I am forced to take legal action.

Thumbnail of user sandeepskoolz22
1 review
1 helpful vote
August 7th, 2023

I had taken service for from Curodoc and they promised lot of things and took payment in advance, but attendent worked for 2 days and then left and from curodoc nobody is responding and when I asked for replacement or refund they are responding and came to know they are running fraud company by luring customers and cheating. Please be aware of this company and do not try to get any service from them

Thumbnail of user atiqs1
1 review
2 helpful votes
June 30th, 2022

24 hours after booking & paying for a simple attendant service in bengaluru, dozens of false promises made but no attendant shows up. And refund will take minimum 14 days while taking money did not take more than 14 minutes. Unreliable & should not be in the medical profession for sure.

I have the whatsapp messages with profiles of the attendants who were suposed to have been on job. One even reached the hospital but could not reach the patient even after 4 hours, imagine reception of the hospital to 4th floor take 4 hours. How will such irresponsible people handle patient responsibility

Tip for consumers:
Dont go to these guys if you want someone responsible

Products used:
NO service was provided for 24 hours

Service
Value
Shipping
Returns
Quality
Thumbnail of user priyashreedoc
1 review
0 helpful votes
December 23rd, 2023

First of all they fall behind you before giving service... Once you make payment... They delay in providing services stating we are searching and all... And after not providing service they don't refund money too... Worst services and people working... Don't even answer your calls... I request all to not approach them..

Service
Value
Shipping
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Thumbnail of user pradeepkumarm2
1 review
2 helpful votes
January 12th, 2023

I hired the services of an attendent for a period of one month from 22.12.22 to 20.01.23 for my sick mother.They insisted that the money has to paid in advance which I did.
They do not have any attendents on their rolls,they have an arrangement with local vendors.
After taking the money,I had to beg with them everyday for providing the services.
I lost my mother on 1 St of Jan 23 & they hardly provided 5 days services by rotating 4 attendents inbetween.They talk very politely before we pay the advance after that they will put all the blame on stating that "you had not mentioned that the patient has Rice tube"" etc.
I interacted with their Sr Manager Mr Jasvinder Singh,who was very rude while talking & putting all the blame on us.Mr. Karan was the person who initially was interacting with me before the money was paid.
So please be cautious while taking the services.They didn't return the money which I paid in advance & they straight away refused.I paid for one month & the services was taken for only 5 days.Be cautious

Service
Value
Thumbnail of user shreyasuresh25
1 review
0 helpful votes
November 20th, 2023

I booked them for my dad 53years recovering from a stroke the attender came drunk on the 9th day and was speaking on the call at 2am. And I had paid for the next 15 days too in advance. They asked me for the proff of that guy drunk and spoke rudely to my mother that she had no proff.Especially SONALI she literally told me that I had to record a video of the attender drunk instead of consoling my dad who had lost his voice due
To the stroke. There manager promised a refund after 15 days still not received it and SONALI tries to act like there is no promise worst will be taking legal action.

Thumbnail of user avir26
1 review
0 helpful votes
January 16th, 2024

I have Opted for there services and immediately they will demand money to book services. Once The customer pay them. The Curo Doc team will stop responding and will never refund customer money
Never trust this company and its representatives. Unless ready to lose your money

Products used:
Asked for care provider for elderly Care

Service
Value
Shipping
Returns
Quality
Thumbnail of user syedi22
1 review
2 helpful votes
August 18th, 2022

We paid 25k for night shift babysitter. Initially they sent an experienced lady who was good with the services. After 1 week of time, she started asking for the money, for which we told that money is already paid in advance to curodoc. She was not paid on time by the company so she stopped coming and company was not having any clue. We have to take the pain to inform to them. After lot of call, text and follow up they sent another maid who was very dirty, unhygienic and no experience at all with new born baby. She was sleeping whole night and doesn't even know how to change the pamper or feed the new born baby. Curodoc POC and managers where not all interested in talking to us, though they have tagline of 24x7. On top of that there executive was talking harsh and loud. They told that solution can only be provided after 10AM next day in during office hours. We as a customer are really frustrated and harassed. Since I have paid the amount and there is no return policy even incase of fault from their side, so I have to continue with the services. But will never recommend anyone moving ahead.

Service
Value
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1.4
42 reviews
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