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Cuisinart Webstore

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Overview

Cuisinart Webstore has a rating of 1.13 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cuisinart Webstore most frequently mention customer service, food processor, and credit card problems. Cuisinart Webstore ranks 64th among Cookware sites.

  • Service
    6
  • Value
    5
  • Shipping
    6
  • Returns
    4
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
– 0
Negative
1
Cuisinart Webstore product 0
Cuisinart Webstore product 0
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What reviewers want you to know

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Critical highlights

  • My experience so far is 0 customer service, non-responsiveness, and a week of no action after the order was placed.
How would you rate Cuisinart Webstore?
Top Positive Review

“Once Again Great Service”

E S.
2/15/12

I recently ordered some extra parts for my Cuisinart food processor/blender. I wrote a review back in 2012 & noticed MINE was the ONLY 5 star review - this never happens! It would even make me feel suspicious seeing only one good review & reluctant to use their website. I once again had great, no problem service (Jan 2015) & received the parts for my machine very quickly - shipped to Los Angeles, Calif. I ordered online at their website.

Top Critical Review

“Shitty company.”

Jeremy H.
12/21/22

After you make your order the email says that your order within 5-7 business days from the time of order. This is a lie when you call them by phone they tell you that it will ship in 7 to 10 business days. What crappy company.

Reviews (69)

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customer service (25)
Thumbnail of user es114
E S.
8 reviews
28 helpful votes
“Once Again Great Service”
February 15th, 2012

I recently ordered some extra parts for my Cuisinart food processor/blender. I wrote a review back in 2012 & noticed MINE was the ONLY 5 star review - this never happens! It would even make me feel suspicious seeing only one good review & reluctant to use their website. I once again had great, no problem service (Jan 2015) & received the parts for my machine very quickly - shipped to Los Angeles, Calif. I ordered online at their website.

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Helpful  (1)
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About the business

Browse the Official Cuisinart Online Store, an authorized independent retailer. Shop for quality Cuisinart food processors, blenders, coffee makers, appliances, cooking and kitchen supplies, and parts.

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