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CrystalKayak

Overview

CrystalKayak has a rating of 4.4 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. CrystalKayak ranks 55th among Boats sites.

Instant Feedback

197 reviews
How would you rate CrystalKayak?
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Washington
1 review
0 helpful votes
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Great folks
October 3, 2024

Good experience. Ordered a replacement cover. THis one is cheaper fabric and no straps to hold it in place.

Date of experience: October 3, 2024
Phoebe N.
0 reviews
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I always appreciate customer service at Crystal. We're sad the lexan skegs are going away and it means we'll have to buy replacement skegs from Amazon because the standard ones are too easily broken. I've even had one fall off during a kayak trip. Also, please look into selling a 'deluxe' kayak seat. One with a thicker padding for your bottom. These things will keep me ordering for Crystal rather than going elsewhere.

Date of experience: April 17, 2019
Florida
1 review
0 helpful votes
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"Great"
December 21, 2023

From ordering to delivery the staff was outstanding to deal with.

Date of experience: December 21, 2023
Lauren S.
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Great product and customer service!
October 21, 2019

Great product and customer service! We received this as a gift from our wedding registry and the delivery was very easy to set up!

Date of experience: October 21, 2019
Alan M.
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From purchase to pick up to being out on the water, everything went super smooth with buying these kayaks! They are simply amazing! Couldn't be happier!

Date of experience: March 31, 2018
Donna A.
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I can't really rank the product or service on the product yet because I have not received it and taken it out on the water yet. It is supposed to be delivered today!

Date of experience: December 1, 2017
David R.
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Stacey was great, helped answer all questions in a timely manner and made sure the whole process ran smoothly.

Date of experience: December 20, 2019
Daniella H.
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Staff was very nice and informative
December 31, 2019

Staff was very nice and informative. Easy ordering processes and shipping.

Date of experience: December 31, 2019
Jason B.
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Everything went smooth
February 22, 2020

Everything went smooth. We actually received the kayak before we got the shipper email

Date of experience: February 22, 2020
Susan M.
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I love my kayak
May 26, 2020

I love my kayak - cannot wait to get on the water.

Date of experience: May 26, 2020
R B.
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Every thing will be fine as long as Brian follows up with his plan

Date of experience: November 1, 2017
Terry W.
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Ease of service
September 18, 2018

Ease of service. I did not look into the the 2 boxes to confirm.

Date of experience: September 18, 2018
Dragonlady E.
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I would order from them again
January 9, 2019

I would order from them again. It's nice to know if I have a Question their there to answer them.

Date of experience: January 9, 2019
Connie H.
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Always quick and easy
July 15, 2018

Always quick and easy
And they follow up on the order.

Date of experience: July 15, 2018
Jess C.
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Great!
January 16, 2020

Great!

Date of experience: January 16, 2020
Nicola M.
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Shopping experience was Easy and Hassle free
June 18, 2019

Shopping experience was Easy and Hassle free.

Date of experience: June 18, 2019
Gregory L.
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Quality services...
June 2, 2019

Quality services...

Date of experience: June 2, 2019
Ron T.
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Very efficient and accurate
June 4, 2020

Very efficient and accurate

Date of experience: June 4, 2020
Bryan C.
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Brittany was very helpful in getting an unusual request taken care of.

Date of experience: January 24, 2017
Vance M.
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Great Experience!
June 2, 2020

Great Experience!

Date of experience: June 2, 2020