• Crowdtap

Overview

Crowdtap has a rating of 2.92 stars from 325 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crowdtap most frequently mention gift card, customer service, and enough points problems. Crowdtap ranks 13th among Survey sites.

  • Service
    46
  • Value
    42
  • Shipping
    18
  • Returns
    17
  • Quality
    40

This company does not typically respond to reviews

Positive reviews (last 12 months): 15%
Positive
3
Neutral
1
Negative
16
51
See all photos

What reviewers want you to know

Positive highlights

  • I love the fact that you earn gift cards while answering some survey questions.
  • You apply for Sample Missions & when approved You get a box of FULL size products to try!

Critical highlights

No critical highlights yet

How would you rate Crowdtap?
Top Positive Review

“They keep their promises”

Tim C.
4/6/24

I've been using Crowdtap for several years now. I fill out surveys and they send me gift cards; my favorites are Uber and Burger King, but they offer lots more. I've never had any problem with them. You won't get rich but it's really nice to earn $5 or $10 here and there for surveys that are easy to fill out (and sometimes kind of interesting). If a friend asked me to recommend survey sites, Crowdtap would be in the top 3.

Top Critical Review

“Account disabled for no reason”

Gloria B.
2/2/24

I signed up for Crowdtap last night and answered surveys for a good while before going to sleep, then woke up to find my account was disabled and no one can give me a reason why. What a waste of time! I've read that this happens a lot with this site, so I'll be sticking with Branded Surveys and YouGov from now on. I've never had a problem with those sites.

Reviews (325)

Rating

Timeframe

Other

Reviews that mention popular keywords

gift cards (154) size products (25)
Thumbnail of user timc1627
1 review
0 helpful votes
April 6th, 2024

I've been using Crowdtap for several years now. I fill out surveys and they send me gift cards; my favorites are Uber and Burger King, but they offer lots more. I've never had any problem with them. You won't get rich but it's really nice to earn $5 or $10 here and there for surveys that are easy to fill out (and sometimes kind of interesting). If a friend asked me to recommend survey sites, Crowdtap would be in the top 3.

Quality
Thumbnail of user paulab1224
1 review
0 helpful votes
February 24th, 2024

I love this app! It's easy and fun. I enjoy doing these surveys and look forward to them. Also the extra gift cards are certainly a plus

Thumbnail of user josephm4629
1 review
0 helpful votes
March 9th, 2024

Mostly kinda short surveys and interesting ones fast pay out only up two days earn money very fast surveys

Thumbnail of user danielles1248
1 review
0 helpful votes
April 22nd, 2023

I initially found Crowdtap when searching for product sampling/testing. I tried so many new things that I still use today. I've noticed they don't have or don't offer me samplings lately. But it's okay I'm up to $50 in amazon cards for just taking surveys. I had a recent issue I wanted to change my email. It got done in less than 24 hours, great communication.

Products used:
My samples were- Suave kit, Affresh Kit, Nexxus/Dove kit, Domino Sugar,Mission chips, rxbar kit, Hellman's Mayo. Just to name a few!

Service
Value
Quality
Thumbnail of user reneec543
5 reviews
2 helpful votes
March 26th, 2022

I have been a member of CrowdTap awhile now. I love that I can answer questions and help companies develop items. In the past, I got to learn a lot about new products and share with friends and family. The site has slowly changed to more of light surveys of consumers opinions for product development. Everything I do allows me to acquire points that I can convert to a gift card. I also love when I get the chance to test new products through CrowdTap. They have really change in recent years and there is not as many samplings that there use to be. They have an app now that makes answering questions even easier. Being a stay at home parent with no income, CrowdTap helps me to feel like I'm contributing to our household sometimes. I definitely recommend becoming a member!

Service
Value
Thumbnail of user francesv176
2 reviews
0 helpful votes
October 28th, 2022

I have been with Crowdtap for at least a year and I hae been enjoying taking their surveys. I wouldn't even call them surveys, they're more like questionairres about you. No one knows you better than yourself so just answer all the questions honestly and it will be a breeze. Because the questions will be repeated many times down the road to test your honesty. You will get a board with different colored squares worth different point values and on different topics. You only need 1000 points to cash out a $5 gift card, which I average about once a week. And that's only visiting the site every 2-3 days for 30-60 minutes to clear as many squares that are made available to me as I can. There's nothing complicated about it. It's real easy, laid back and enjoyable. You usually get your redemption the same day or next day. I belong to a lot of survey panels and this is one I really look forward to. It's a nice change of pace.

Tip for consumers:
This is a great way to earn gift cards to a lot of major companies. It's quick, easy and painless. Dare I say rather enjoyable?

Products used:
Gift cards for Ulta, Walmart and Amazon

Value
Shipping
Quality
Thumbnail of user desinys
2 reviews
3 helpful votes
July 11th, 2022

I have been with Crowdtap for quite awhile now, they've always provided me with accurate points and I have always received my monetary rewards within the correct time frame.
Unlike other survey sites it doesn't require tons of time to complete a single survey for a tiny reward or refuse to give you a reward because you were "declined".

Service
Value
Thumbnail of user zephaniahs2
1 review
0 helpful votes
January 22nd, 2023

Its very cool to get your stuff but one thing is do not because they will ask you the same stuff twice to make your telling the truth

Thumbnail of user sevar2
1 review
0 helpful votes
August 1st, 2021

I've been using Crowdtap since fall of 2019, and had no problems - except maybe one time they forgot to send me the gift card I redeemed, but I contacted customer support and they sent it out pretty quickly. I always take the surveys that offer 30+ points and only take the 3 or 5 point surveys if I have extra time. That way, I reach the 5,000 point threshold fairly quickly. I think I've cashed out about $300 worth of gift cards over the past roughly 2 years, which isn't a phenomenal amount of money, but it's a nice little side gig. Plus, I like answering the questions, especially the ones related to food, beverages, and the restaurant industry (as a fan of healthy food & new food trends myself).

I did get one sample one time - it was a deodorant made from bamboo fiber or something like that. I think I forgot to write the review about it, so I don't blame them for not sending me more samples, ha.

Overall, Crowdtap is the only survey site I've stuck with in the long run. Swagbucks was a giant waste of time, in my opinion, and all other survey sites I've tried I've maybe gotten like $5 out of.

Definitely give Crowdtap a try. I've always answered questions truthfully and given full, well-thought-out free responses, and I've never had any issues with the site.

Service
Value
Quality
Thumbnail of user mckenziel1
Michael H. – Crowdtap Rep

Thanks for your review, Seva! We love having members like you in our community.

Thumbnail of user ryanw262
1 review
9 helpful votes
October 26th, 2019

I've been paid out roughly 20 times from prizes that range from 5$-25$ gift cards. I usually only get Amazon, and they pay out within 24 hours each time.

Never had any issues with them. Just put effort into your posts and you'll never be wronged by them. Cashed out around 300$ so far in my 9 months of using them.

They also run free samples, so far I've been accepted into a free battery pack and it's pretty good quality too.

Thumbnail of user roxanneb34
1 review
3 helpful votes
February 22nd, 2019

I joined crowdtap about 3 years ago. It's so easy to rack up points for $5 gift cards to various companies. Obviously the most fun is the sampling sets. Honestly answer some questions and surveys and if your demographic is chosen you're on your way to sampling new products, absolutely free. All you have to do is leave your honest opinion and review, which I do even when I don't receive free products so this site is perfect for me.

Thumbnail of user aliciah91
1 review
12 helpful votes
April 9th, 2019

I have tried so many different services that claim that you will earn gift cards and samples, some do as they say... but its really slow, and sometimes you get the "you don't qualify for this survery" not crowd tap! You just answer the questions given and you get points! Those points then allow you to redeem giftcards. Crowdtap also allows you to apply for samples... below is my very first crowdkit sample! I've earned about $20 in about a month and a half time-frame, I'm sure you can more when you're more active. I mostly love the samples! I mean come on! Their full sized! Lol i recommend crowdtap.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you for the love, Alicia!

Thumbnail of user amberb155
1 review
0 helpful votes
October 17th, 2018

I am so happy I found crowdtap a year ago! It's super simple to create an account and all you have to do is answer survey questions about different things. Each survey is worrh points and you can redeem points for giftcards (the selection is awesome!) and you have sampling opportunities from different brands. I, personally, love the makeup samples and I've received several full size mascaras, foundations, etc. I promise you won't regre signing up!

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Amber, thank you for your review.

Thumbnail of user joyo29
1 review
0 helpful votes
January 12th, 2019

This is an amazing site that lets you apply to try out and review new beauty produts before they hit the stores. This sight in 100% legit. It works so well and you can earn gift cards for different stores I love this and despite others bad reviews it is a great sight.

Tip for consumers:
be patient. It can some time for the prducts to arrive.

Products used:
Revlon PhotoReady Candid foundation, conceler and anti-pollution powder.

Service
Value
Quality
Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you, Joy, for your review. We're glad you're enjoying the platform and are earning rewards!

Thumbnail of user crystals104
1 review
0 helpful votes
October 18th, 2018

Crowdtap is a great site were you can take surveys to earn samples but also earn credits for gifts cards.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you, Crystal.

Thumbnail of user alejandrac25
1 review
1 helpful vote
October 17th, 2018

I have been a member of Crowdtap for almost five years now. I love it because it's very rewarding, super easy and fun to use and be a part of! I am big on providing constructive criticism and get a kick out of doing surveys, answering questions and giving feedback so this is an outlet for me with benefits. Not only am I able to help companies out with marketing and advertising by providing answers to questions about slogans or designs but I'm also able to redeem points for giftcards and sample products for free at the same time. Whats not to love? I recommend this to everyone I know because it's great. I cannot wait for an android app because it will allow to me participate even more. I also love the new giftcard options added.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you, Alejandra, for your review. We know our members are looking forward to an app, and we promise, it's still in the works.

Thumbnail of user crystals103
1 review
0 helpful votes
October 17th, 2018

I love crowdtap it a great way to test new things and be able to get gift cards perfect place I recommend everyone to try it

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you, Crystal, for your review.

Thumbnail of user mindyj13
1 review
0 helpful votes
October 21st, 2018

I have been a member of Crowdtap for a year now. I love answering the surveys and getting to try full-sized samples. I enjoy earning points and redeeming them for Amazon gift cards.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Glad you're enjoying Crowdtap, Mindy.

Thumbnail of user debrad127
2 reviews
0 helpful votes
October 22nd, 2018

I have been with Crowdtap for quite some time now, love it. I would recommend it to all.
Crowdtap lets me express my views on a lot of subjects and purchases. I thank you for having this service and allowing me to be a part of it.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Debra, thank you for your review.

Thumbnail of user jenniferr429
195 reviews
357 helpful votes
October 17th, 2018

I must say this site is easy to use and getting points for gift cards is a perk. I use it almost everyday just to keep up. It's fun and exciting at the same time.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you, Jennifer, for your review. Glad you're having fun on Crowdtap.

Thumbnail of user brittanyb69
1 review
5 helpful votes
November 14th, 2017

I dont know why so many bad reviews they are amazing you get full products to samples and when you do missions you get points everytime then when you met ur goal u get 5 dollars of amazon gift card its not much but the more you do the more giftcards you get i think people are wrong about the scam because i gotten 15 dollars so far and samples as well crowdtap is amazing forvet the bad reviews

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you for your review, Brittany.

Thumbnail of user angelicac26
1 review
0 helpful votes
October 15th, 2018

I love Crowdtap. You answer questions about yourself or opinions on stuff. I have gotten a lot of Amazon gift cards from this. It is easy t get to a thousand points. Once you get to a thousand, you can cash in a 5 dollar amazon gift card.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Hello, Angelica. We're glad you enjoy redeeming your points for those gift cards!

Thumbnail of user beev5
1 review
2 helpful votes
October 23rd, 2018

I've been using crowdtap for a couple years now. I've tried all survey sites & apps out there and can testify that crowdtap is the only one that actually doesn't scam you out of your time & effort. The update that took place a few month back was a blessing in disguise. Less actions, but MORE POINTS. Answer portions of questions usually just get 20 pts now they go as high as 112. Bigger points = faster payout. Another good thing is you get to redeem your gc and get it after a couple hours. (Ranging from 30 mins to 6hrs+). It's definitely better than the old version. It takes a lot of patience; 1000 pts is a $5 gc. But I just keep racking em up. I use my gc's for grocery items, and for us who are struggling to just keep the light on, crowdtap has really helped. They get annoying sometimes with the glitches and slow customer service. But it's very well worth it. I almost don't want to share and rate this site cause the more members, the less chance for us being picked for samples & a longer wait time for gift cards. But if ya'll struggling like I am, doing everything just to stay afloat, give crowdtap a try. WAAAAY better than other sites like swagbucks/ mypoints.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you for that enthusiastic review, Bee! So glad that you're enjoying Crowdtap.

Thumbnail of user lindseys69
1 review
0 helpful votes
October 17th, 2018

Crowdtap is so far ahead of all the other sample and review sites out there. It's much more interactive and the surveys are fun and make you think.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you, Lindsey.

Thumbnail of user karenc584
1 review
0 helpful votes
October 17th, 2018

Crowdtap is great for samples and really wanting and putting my opinion to good use. It is easy to use on mobile or computer and its easy and quick to rack up rewards

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you, Karen, for your review!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Give your opinion. Get rewarded.
Crowdtap offers up thousands of questions for you to answer every day. Simply share your opinion and earn rewards, gift cards, and free product samples. It’s that easy. https://bit.ly/2PD5fEg

Company Representative

Thumbnail of user mckenziel1
Michael H.
Typically does not respond to reviews

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