• Crowdtap

Overview

Crowdtap has a rating of 2.92 stars from 325 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crowdtap most frequently mention gift card, customer service, and enough points problems. Crowdtap ranks 13th among Survey sites.

  • Service
    46
  • Value
    42
  • Shipping
    18
  • Returns
    17
  • Quality
    40

This company does not typically respond to reviews

Positive reviews (last 12 months): 15%
Positive
3
Neutral
1
Negative
16
51
See all photos

What reviewers want you to know

Positive highlights

  • I love the fact that you earn gift cards while answering some survey questions.
  • You apply for Sample Missions & when approved You get a box of FULL size products to try!

Critical highlights

No critical highlights yet

How would you rate Crowdtap?
Top Positive Review

“They keep their promises”

Tim C.
4/6/24

I've been using Crowdtap for several years now. I fill out surveys and they send me gift cards; my favorites are Uber and Burger King, but they offer lots more. I've never had any problem with them. You won't get rich but it's really nice to earn $5 or $10 here and there for surveys that are easy to fill out (and sometimes kind of interesting). If a friend asked me to recommend survey sites, Crowdtap would be in the top 3.

Top Critical Review

“Account disabled for no reason”

Gloria B.
2/2/24

I signed up for Crowdtap last night and answered surveys for a good while before going to sleep, then woke up to find my account was disabled and no one can give me a reason why. What a waste of time! I've read that this happens a lot with this site, so I'll be sticking with Branded Surveys and YouGov from now on. I've never had a problem with those sites.

Reviews (325)

Rating

Timeframe

Other

Reviews that mention popular keywords

gift cards (154) size products (25)
Thumbnail of user eileenp51
1 review
8 helpful votes
April 5th, 2019

This website has so many quick and easy reviews that just takes very few minutes to take. I cannot give 5 whole stars (but would 4.5 if it was an option) because I have gotten only one of three products asked to review so far. So they just need to work on that process. Once they do, I can definitely give this company 5 stars. The product that I received so far to review were full size products. And they have very clear instructions on what you need to do to leave an honest review. I do recommend this service.

Thumbnail of user candicem96
4 reviews
27 helpful votes
September 24th, 2019

You earn points by answering survey questions. It's easy to use and rewards can be earned fairly quickly. You get to answer surveys about real products and companies, so it's great to be able to give companies your feedback. Rewards are gift cards like Amazon, Target, Stubhub, and more. I like this site a lot.

Thumbnail of user alishaq1
1 review
11 helpful votes
April 9th, 2020

This issue was resolved this morning, so I updated my review to reflect update. I don't want to delete it altogether, as this may happen again in the future and people should be aware of that as it was very time/ effort consuming. So, I have calculated an average for my rating. A month ago I would've given this site 5 stars since I had been a very satisfied member for a year. Unfortunately, I believe there was some kind of error that blocked my account. I have tried to reach out to customer service 3 times over the course of 2 weeks and nothing. And as I am reviewing all recent reviews, it seems that this is becoming a widespread issue. If you're thinking of signing up. BEWARE!

Thumbnail of user mckenziel1
Michael H. – Crowdtap Rep

Hi Alisha, We apologize for your frustration and are happy to investigate this further and attempt to resolve it. Please provide us with the Support Request #s from when you reached out to our team so we can escalate the issue and have someone follow up as soon as possible.

Thumbnail of user tiffanym157
9 reviews
10 helpful votes
October 17th, 2018

I love Crowdtap because it has a variety of ways to earn points: product testing, open ended questions, grid questions, multiple choices, discussion groups, sharing posts to social media etc. The UI is super cool because it's color coded and easy to understand.The BEST part is that you need at least 1000 points to redeem for gift cards, but it doesn't take weeks to get there. I usually redeem points in two days. Crowdtap is adding more gift card choices over time so that's nice. But it's one of the most fun and productive online communities I've joined.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Tiffany, what a cool review. We are so glad that you enjoy Crowdtap and find it fun while earning points.

Thumbnail of user mistys36
1 review
0 helpful votes
October 18th, 2018

I don't get to sample as much stuff as I would like but when I do get chosen it's like Christmas for me. I love trying items I might otherwise never get to try. I think this site it fun. I hope they start having lots more samples. I would also like them to stop asking for selfies or photos of myself in every mission. For someone who hates having their picture taken that's the only downside.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Hello, Misty and thank you for leaving a review for us. We appreciate that. Yes, brands frequently want to see photos for their research purposes, but we're glad that's all you see as a downside. :)

Thumbnail of user deanaf
14 reviews
36 helpful votes
October 7th, 2018
• Updated review

I fell out of love with this site after the change. Seemed confusing and non-user-friendly. But I received an email and decided to try once more. They've made it easier to navigate and easier to earn and redeem rewards. I'm still not big on multiple social media tasks so I usually skip those. But I'm already waiting on my first reward after 2 days so I'm willing to give it another chance!

Thumbnail of user mckenziel1
Michael H. – Crowdtap Rep

Hi Deana, Unfortunately, you are correct. As our membership continues to grow and we expand our platform to accommodate, there have been some hiccups along the way that we are working daily to fix and improve. Feedback like this means a lot to us. As a matter of fact, we'd like to speak with you further as you are the voice of our members. Would you please email us at support@crowdtap.com with the subject line "Sitejabber Review" so we can communicate with you about this? We look forward to hearing back from you.

So many awesome earning opportunities and free stuff!
January 31st, 2018
• Previous review

I've made about $50 so far, and I only complete the poll and questionnaire portions due to my phone's lack of ability. If you're really all about social media sharing, this site is perfect for you!

Thumbnail of user kellynw
1 review
1 helpful vote
February 26th, 2019

Love the opportunity to share my input on new products and be rewarded for my time. The new site makes it easier to navigate but the validation process to get my rewards has been a hassle.

Thumbnail of user amym521
1 review
0 helpful votes
October 21st, 2018

I have been with Crowdtap from the beginning, years ago. It has gotten better in the last few months. It is a fun way to pass the time. It is easy to navigate, you can rack up points fairly quickly to earn Amazon reward money, and if you are lucky, you can qualify to receive free products to test out and review.

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Wow, Amy! You've been with us for a long time. We're so glad that you're still enjoying Crowdtap!

Thumbnail of user laressan
2 reviews
10 helpful votes
December 5th, 2018

I have been with Crowdtap since the very beginning. A lot has changed since then. I have been able to sample so many products with them- when they first started they had these amazing Old Navy deals. I miss those recently I have sampled some kids' food products and I cash out about once a month for a $10 Amazon gift card- they have many options of gift cards available. You put in the time and you will get rewarded. It's not quick money though it is fun!

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

Thank you so much, Laressa, for your enthusiastic review. We love it that you've been a long-time member and hope you'll continue to enjoy sharing your opinions and participating in fun polls and surveys.

Thumbnail of user davidm286
1 review
13 helpful votes
June 16th, 2015

I've earned several gift cards and have gotten a few great samples. Problem being, the new site offers coupons for those samples so far instead of mailing them out. The stores here where I shop don't accept full price off free coupons anymore. The results of the surveys are valuable. Bring them back please. Try a different browser if you can't validate your account. Worked for me. There are a few bugs. Not that many. I don't upload photos that show my face or house for security reasons, so I am unable to complete many of the tasks. They get crazy with the requirements though with some samples. Would take over an hours work to satisfy some of the requirements for a dollar worth of sample product. It can be worth your time to visit the site regularly.

Thumbnail of user onorisb
1 review
0 helpful votes
April 14th, 2016

How can i redeem my amazon gift card?

Thumbnail of user varshas
3 reviews
40 helpful votes
August 13th, 2015

So I am relatively new to the crowdtap community. Its only been a week since I became a tapper, but I am already loving it.

If you are someone who likes to try out products before you buy them then this is a site which you should check out. You have to fill out a few questions about yourself and you are ready to start tapping. Crowdtap alerts you about new campaigns run by brands.

You need to answer small survey questions by brands which are known as Quickhits. You might also be asked to take part in a text or photo challenge which earns you extra points. You may even share them on your social media profiles (I always opt out of it)

It has only been a week since I joined and they are already sending me two different samples to try out and review. I am waiting for my order to arrive. I will update this review as soon as I get it.

I have also heard people receiving Gift Cards at the end of the month if they have accumulated certain number of points. I will also update in case I receive any gift cards.

Thumbnail of user mihkaylan
3 reviews
5 helpful votes
March 13th, 2018

I got a 5 dollar amazon card in 1 day I made 10 dollars off this site in a week all you have to do is take real short surveys u never get disqualified then you cash out!

Thumbnail of user krithikas1
1 review
0 helpful votes
October 17th, 2018

I got samples from crowdtap to review. I had 3 types of flavor. In all 3 I felt one particular fruit was more compared to other fruits. All the flavors were a bit sour. It was filling. My kid is too young so the views are my own not from a child's perspective

Thumbnail of user patrician127
Patricia N. – Crowdtap Rep

We appreciate your review, Krithika. Glad you enjoyed your latest sampling from Crowdtap.

Thumbnail of user elizabeths9
4 reviews
24 helpful votes
May 11th, 2011

I like sharing my opinions on products, websites, and services. I read about Crowd Tap online. They ask your opinion on products or services and occasionally have you try products in the form of a sample share or hosted party. They also are heavily involved in charity so I figured I'd give it try.

First when you sign up you get a $1 in your account. You also get points. Points are not the same as the money in your account. The more points you get the higher level you are. Once you get in a high level you eligible for the sample shares and hosted parties, which are pretty cool.

You need at least $10 to cash out. You don't get actual money, but Amazon gift certificates. They have you choose a charity from their list when you sign up. I chose Autism Speaks, since my nephew is Autistic and I work with special needs children I love this charity.

When you cash out they automatically give 5% of your earnings to your charity. Crowd Tap then matches the amount. I love this idea. You also get money occasionally for answering polls. It may only be a dollar here and there. They then make the same amount donation to your charity.

You have activities to complete. All that is answering a question on a forum about a product or your view on an idea. You get points for that.

After receiving so many points you get to a higher level. I joined about 6 months ago and am now on level 7. Level 4 and up are eligible for sample share and parties. My first one was for Old Navy. I received a coupon in the mail for a free pair of jean capris. I also got 3 free coupon for capris to hand out to my friends. We didnt' pay a dime. The people at the store was amazed we had the coupon. I then filled out a report that took about a minute about the capris and received $5 in my account and points.My next sample share was Old Navy again this time I got 1 free dress and 3 coupons for free dresses. Again I received $5 in my account. I then had a Playtex Sport Body Wipe Share. This time they sent me about 10 samples of the product. For some reason I only got $2 in account this time because they said my report was not good enough. I needed to go into my detail. My current sample share I got a box filled with Old Navy Accessories. I got in the mail a free purse, sunglasses, 2 pretty scarves, 5 free canvas reusable bags. I didn't fill out report yet. I'm suppose to have a party and give out gifts and keep one for myself. I am doing this next week.

My one friend got a sample share for free Hawaiin Tropic Suntan lotion and moisterizer. I know they had a diesel, msn and pepperidge farm shares to that I didn't qualify for.

The site is great, but still in Beta mode. So there are some kinks. For example you are suppose to get points for answering on the forums. I don't for my one sample share, I told them this and they said I do get it even though I do not. They do answer emails right away, but are not that helpful in the situation about my points. This only happen once though. They also give you 400 pts for answering thoughtfully. I take time to answer in detail, but don't always get points.

I did cash out for $107 in Amazon gcs. It took about 6 months.

All in all this is a cool site and when they get out of Beta mode I hope it's cooler. It defintely worth checking out.

Currently you can only join through invites so check it out below.

http://crowdtap.com/invitations/4cc0c44e1c3b5b3e8c*******

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Give your opinion. Get rewarded.
Crowdtap offers up thousands of questions for you to answer every day. Simply share your opinion and earn rewards, gift cards, and free product samples. It’s that easy. https://bit.ly/2PD5fEg

Company Representative

Thumbnail of user mckenziel1
Michael H.
Typically does not respond to reviews

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