• CreamiiCandy

CreamiiCandy

Overview

CreamiiCandy has a rating of 3.1 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreamiiCandy most frequently mention customer service, free shipping, and licensed squishies. CreamiiCandy ranks 4th among Candy sites.

  • Service
    34
  • Value
    33
  • Shipping
    33
  • Returns
    22
  • Quality
    32

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
2
Neutral
0
Negative
2
9
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What reviewers want you to know

Positive highlights

  • Their customer service is honestly the best I've ever received.

Critical highlights

No critical highlights yet

How would you rate CreamiiCandy?
Top Positive Review

“LOVE LOVE LOVE THIS WEBSITE`”

Berry X.
1/30/24

Best best mystery boxes I have ever bought, the customer service is absolutely top notch, its literally amazing

Top Critical Review

“So rude and reckless”

Samantha C.
2/4/24

My PayPal account was hacked and several transactions were made on my account that I had to dispute and creamiicandy hapkened to be one of them. Just a few hours after filing my claim within paypal I got a horrible and threatening email from who I assume is the owner of creamiicandy. They sent me a screenshot of the order made using my account and titled the email "scammer". They told me they submitted my address to the police, I'll have the email in the photos on here. I think it's absolutely ridiculous that I would be personally threatened with police by a company via email. So unprofessional

Reviews (182)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (28)
Thumbnail of user lindsayb247
1 review
0 helpful votes
August 30th, 2021

This CreamiiCandy is Excellent! I would like to thank you for the timely delivery. The candies are delicious. I strongly recommend it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bradl235
1 review
0 helpful votes
November 29th, 2021

A friend of mine recently recommended me to your store. I'm glad to buy sweets from you. I am very happy to be able to buy everything I like.

Thumbnail of user alleganyr
1 review
1 helpful vote
October 2nd, 2020

They are good at making candies. If try once, you want to eat it all the time. Try for yourself and you'll see

Thumbnail of user georginak25
2 reviews
0 helpful votes
December 25th, 2020

I always buy treats for my family here. The candies are fresh and tasty. My daughter loves it. They disappear within seconds.

Thumbnail of user tammyg255
3 reviews
4 helpful votes
October 30th, 2020

I am satisfied with the all process. I really live the shipping process which is very quick. I will become one of your loyal customer.

Thumbnail of user angelinap2
1 review
2 helpful votes
February 14th, 2017

I love the products!
Overall is 4****
But after payment for some items there is a very long wait.
And its hard to change order's product color.
Hope in future they can be more understanding to clients.

Thumbnail of user chic13
1 review
1 helpful vote
July 17th, 2018

I got a creamiicandy package and it came in 2 weeks and all the squishys I got were amazing. But I saw the Puni Maru popsicle, I ordered a series 1 dragon popsicle but I got the series 2 frog popsicle. It's ok but overall I really like creamiicandy and I have been ordering from them for a long time and they are super worth it.

Thumbnail of user thaol3
1 review
3 helpful votes
February 14th, 2017

Yes! I do love this website with all the amazing squishies that they have avaliable to us! Shipping is depending where you live and I understand about it. Plus I also understand that people that work there have to put up and send a whole stack of squishies coming through every single day (or maybe one per hour!) However, the only reason I put a 4 star rating is the communication to the public and delivery notice. Commication to any customer care is very important asking about the problems of the orders and many more. I suggest they store should have a online customer service for people who need help with their orders. For the delivery notice, usually it tells us automatically when it is sent or not, I also understand that the delivery system is a little random and doesnt work out. Usually when this happen, they should provide them with the tracking number so the customer can double check on another website and may call customer service on their local delivery place than complaining at Creamiicandy. Creamiicandy is very hard working that the person doent have 100 arms to message them at the same time on instagram+emails. Buts the important role is to improve customer service and delivery notice issues.

Thumbnail of user mogopogom
1 review
0 helpful votes
May 5th, 2017

The squishes are amazing... It's just to pricey. I would like the prices to go down. She doesn't scam which is great!

Thumbnail of user areeyag
1 review
1 helpful vote
August 27th, 2016

I got a confused experience but now all sort out but you need to push out. Thank for doing that.

Thumbnail of user kateep
Katee P. – CreamiiCandy Rep

Hi is your address correct? Areeya Garrick
45 Boyce Road
Maroubra New South Wales 2035

Because if it is, it was delivered with no problems at all: see tracking here
https://auspost.com.au/parcels-mail/track.html#/track?id=99601458611801000830903

Tracking shows delivered to this address:

Thumbnail of user annel55
1 review
3 helpful votes
December 22nd, 2015

Hello Guys I'm going to talk about the shop of Kawaiiness in Australia Online. I've shop here quiet a few times now, say if you guys buy something they will always give you fantastic extras. Creamiicandy is a reasonable priced shop not too cheap not to expensive, their shipping is really cheap for Australia too. Creamiicandy is recommended more instead of other Kawaii shop in Australia. You can always ask plightly for quick shipping too, if you be mature you can maybe ask for Colours/Faces/Designs you want instead of random. They can send you proof too, they usually track down most of the orders to see if it's delivered or not. Guess what they are friendly not mean, tried asking for shipping for other stores and they never answered later on after 5 months they never did answer at all

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From the business

Shop for licensed and super slow rising squishies, food, animal and jumbo squishies. Biggest collection of Puni Maru, Creamiicandy, Yummiibear, ibloom, cutiecreative and more. Find great deals, wholesaler prices and the best packages. We ship worldwide!

Company Representative

Thumbnail of user kateep
Katee P.
Typically does not respond to reviews

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