• Cream & Browns

Overview

Cream & Browns has a rating of 4.84 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Cream & Browns ranks 118th among Flower Delivery sites.

  • Service
    3
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

  • Once again thank you, and you have my business any day Cream and Browns Florist in Middlesbrough.
  • The pictures reviews were just out of this world so we booked our wedding flowers online there and then.

Critical highlights

No critical highlights yet

How would you rate Cream & Browns?
Top Positive Review

“I would recommend them”

Carol B.
12/18/23

I've sent flowers to a couple clients through Cream and Browns. Overall I've been happy with the flowers and services. I would recommend them and use them again.

Top Critical Review

“Dont use Cream and Browns”

Kelly W.
11/1/22

Ordered funeral flowers for my grandad, the flowers were horrendous pictures added, i was shocked just looking at them on the coffin, the words were bent and some looked bigger than others and there was a bottle of newcastle brown ale, well it looked like a child had made it, i was so upset, the last goodbye to my dear grandad and that was it, i got home and emailed Karen stating how dissapointed i was and i was ignored, i left it over the weekend and then rang yesterday and asked to have a chat about how bad they were, she was hard faced and said that my idea and her idea of how the flowers were were different, she said she had pictures of the flowers and if they were bent that must have been the funeral directors fault so i asked her to email the pictures she took over to me, no email after 4 hours so i emailed her saying i havent received these pictures, to that i got a response of i havent taken any it was for another funeral, so i sent her pictures i had taken, everyone at the funeral were dissapointed, she said what do you want from me as i dont refund i said an apology would be nice and not to ignore me, i will never ever and will tell as many people not to book flowers from this company, terrible service all round

Reviews (16)

Rating

Timeframe

Other

Reviews that mention popular keywords

browns florist (7) wedding flowers (3)
Thumbnail of user allisters
3 reviews
15 helpful votes
August 3rd, 2017

We ordered some flowers online with Cream and Browns Florist, to be delivered in Middlesbrough to my mam on her birthday. They were delivered bang on time, and me mam said they were beautiful. We will definitely use them again, the price was very good and the site was very easy to use. We choose them because they stood out from all the other boring websites.

Thumbnail of user carolv8
2 reviews
29 helpful votes
February 19th, 2014

I received and absolute stunning bunch of flowers from my husband last Friday on Valentine’s Day, and when I asked where he got them from, he said that he ordered them through a website called www.creamandbrowns.com, based in Darlington. We were visiting family in Darlington for a family wedding and when they arrived it was quite embarrassing because they were so big and beautiful. But I don’t care I loved them

Thumbnail of user emiw1
1 review
4 helpful votes
November 15th, 2015

If you’re into your flowers or you know someone who is, visit Cream and Browns Florist in Middlesbrough. It’s a contemporary funky, trendy florist, but very professional and can do traditional or modern bespoke designs. We order all our flowers and arrangements for delivery on their website, the flowers always get a huge response from our customers who are overwhelmed. But the shop is worth a look if your in Middlesbrough town centre. We would not use anyone else. When you've seen what they do you will understand why they get such good reviews and win awards.

Thumbnail of user emmat26
2 reviews
24 helpful votes
October 23rd, 2014

Cream and browns florists are the best florists by a mile in Middlesbrough, Bold statement i know but, we've used them plenty of times and they always deliver. Not only are the the coolest florist in Middlesbrough but most defiantly the most reliable one. As event planner we have used a few florists but Cream and Browns are extremely professional all under the eye of Karen, master florist and one of the owners. Would highly recommend them based on service and value for money.

Thumbnail of user karenw56
Karen W. – Cream & Browns Rep

Thank you very much Emma for your kind words and taking the time to write this, its always a pleasure to see you, and look forward to seeing you soon. Karen

Thumbnail of user paulw65
4 reviews
34 helpful votes
March 21st, 2014

Just love this florist in Middlesbrough, i ordered two lots of flowers this morning at 9.45am to be delivered by lunch time to the girls in the office in Middlesbrough, and they arrived at 11.45am. Fantastic service, and i've seen the flowers and they are beautiful. Wish more businesses were that good on service. Once again thank you, and you have my business any day Cream and Browns Florist in Middlesbrough.

Thumbnail of user gemmav
2 reviews
17 helpful votes
March 16th, 2015

I used the Creamandbrowns.com website to send some mothers day flowers at the weekend, great looking website very easy to use, quick and extremely reasonably prices. When I called my mum yesterday she said she loved them, I asked her to send a photo and they were truly stunning not what I expected,(110 x better) Would use them again and very happy to recommend.

Thumbnail of user karenw56
Karen W. – Cream & Browns Rep

Thank you gemma, we really appreciate you taking the time to write us such a glowing review

Thumbnail of user frankd33
2 reviews
24 helpful votes
June 24th, 2013

We used creamandbrowns.com florist for our wedding flowers and to decorate the reception tables at the hotel in Stokesley North Yorkshire Middlesbrough. The florists were extremely helpful and patient with the consultations we had. The wedding flowers were delivered in plenty of time and the reception was just to die for. We would highly recommend them as they were very professional and extremely talented florists, especially Karen. Many Thanks i hope you get to read this.

Thumbnail of user janer18
1 review
19 helpful votes
October 3rd, 2013

We met cream and browns florists in Darlington, after a quick chat they gave us their card and we went home a looked at the website. The pictures reviews were just out of this world so we booked our wedding flowers online there and then.

We were a bit worried but on the day our wedding flowers arrived on time and were simply beautiful. We would highly recommend them and their services.

Thumbnail of user abbeya3
2 reviews
13 helpful votes
May 19th, 2016

My girl friend was crazy when she got a huge awesome bokeh of flowers! Thank you, guys!

Thumbnail of user brendas33
1 review
5 helpful votes
May 26th, 2015

Cream and browns florist supplied all the flowers and tributes for a family members funeral. They were very professional, compassionate and the tributes and flowers were just beautiful. I have personally used them before and would highly recommend them. Very good florists.

Service
Value
Shipping
Returns
Quality
Thumbnail of user karenw56
Karen W. – Cream & Browns Rep

Thank you for your kind review, we understand how hard it can be organising funeral flowers and try to help as much as possible in these sad situations
Karen W

Thumbnail of user josep91
2 reviews
23 helpful votes
March 14th, 2011

My sister used these to do her wedding flowers last summer in Stokesley North Yorkshire. There website www.CreamandBrowns.com is very funky and contemporary, check it out your be impressed we were.
They delivered the flowers on time and were exactly what my sister wanted. I'm a designer and helped her with the wedding, and I was pretty impressed. If you want something different and wow then visit www.Creamandbrowns.com wedding florists in Nunthorpe Middlesbrough. You won't be disappointed. Very very cool site.

Jose Palmer
London UK

Thumbnail of user helenr15
6 reviews
23 helpful votes
October 28th, 2013

creamandbrowns.com does a great job in flower delivery.The flowers are fresh, fragrant and beautiful.

Thumbnail of user rodneyw2
2 reviews
24 helpful votes
October 25th, 2010

I love this site, i use Cream and Browns Florist all the time they are cool, and deliver bang on time. My wife loves them because they are funky and different to all the other florists we have used and know, and best of all they deliver locally to Nunthorpe, Yarm, ingleby Barwick and anywhere 15 miles of Middlesbrough. To sum them up very creative, clever and extremely pro florists in Middlesbrough.

Thumbnail of user carolb3721
2 reviews
2 helpful votes
December 18th, 2023

I've sent flowers to a couple clients through Cream and Browns. Overall I've been happy with the flowers and services. I would recommend them and use them again.

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Expert florists in Middlesbrough, offering same day flower delivery in Middlesbrough and we are a specialist in wedding and funeral flowers.

Company Representative

Thumbnail of user karenw56
Karen W.

How do I know I can trust these reviews about Cream & Browns?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Cream & Browns?