CrazySales

Bought 2 expensive dance mats for Christmas gifts. What I recieved where broken boxes in foreign language. What made it worse is that they washed their hands saying they couldn't replace or refund me. I told them they can blame the shipping company all they want but why wasn't it properly packaged in the first place? Item doesn't look like what was advertised at all, complete shame, will never use them again!

Dodgy as. Late deliver, very poor quality stock: NOT like advertised product at all. And WILL NOT honour own guarantee policy of change of mind refund within 30 days. Will make excuses - products cheap and horrible, can't track shipping. I had to make complaint with Fair Trading

Save your money they are a scam I haven't received my double bed. I have tried to contact them with the blame put on transport company. Tracking tells me it was dispatched on 4/08/20 received in warehouse some 30km away which took 10 days to arrive there. This is suspicious movement of freight.

I bought a steam cleaner from them.
It was broken and I made a video and sent it to them.
They wasted my time for 1 months and they kept sending me emails telling me that they're following up with the provider of that steam cleaner.
And at the end, they just ignored me altogether.
If you can't support your product, you're being a j*erk by selling things you don't own and you don't warranty.

Two months ago I purchase two of these thinking it would be great for me and present for my friend. No measurements were available at time of purchase. When brushes arrived I was horrified to see how oversized they were and most importantly unable to use on short hair because the brush head was so big.
Currently up to about 40 emails trying to get a refund.
I would never use Crazy Sales again. They lie. They pretend to not know what you are talking about. They do not address any issue or question.
I am appalled they can get away with such crap products and lie about FACTS.
Do not buy from this company, just get your money and throw a match on it. Much simpler.

Bough Brother ink cartridges from a site that these folks supply to. Supplied me with 3 pack instead of 4 pack cartridge. When escalated they said product doesn't exist and asked me to send screenshot. Returns will coast me 20% fees.
The very same product is available for 60% less on other sites. Don't bother buying from here. There is no sale and the site is crazy.

Had a terrible experience. The product was faulty and they have thus far refused to reimburse me for it. Don't use this scam company

Purchased a 9m x3m marquee that fell to pieces a couple of hours into a function in a light breeze (other marquees in same location did not) due to very flimsy design. On complaint, keep getting the "item is not eligible to return anymore under change of mind, because already opened".

Do not buy from crazy sales also known as Oz auction this company is fraudulent and you will not receive your items or receive a refund they just take the money and don't post.

Wishing had read reviews prior to purchase of automatic chook door with warranty... installed, started with error 2, followed instructions to repair, then reverted to error 1, 'return to factory for repair', dismantled, packed up box, made contact with firm to be told they wanted video of problem. Advised had dismantled, and packed accordingly, they refuse, until I produce video, which would require me to unpack and reassemble. I will be returning and demanding a full refund now (all I had wanted was a repair).
DO NOT PURCHASE FROM THIS FIRM

Very very poor, i only received part of the item i ordered, and then i am having great difficulty in trying to obtain a refund - they are hard to deal with, not helpful, and i am still trying to get my refund from them - all in all i would not recommend buying anything from them, poor service - unable to process a refund effectively, waiting on the phone for ages

I purchased a pole hedge trimmer. When my son saw it, he said that's not safe, it has no safety handle and is difficult to lift because the battery is in the middle not on the end. The manual said it must have a safety handle. I contacted seller requesting a refund/return. Then the fun began, weeks of back and forth emails, had to send photos, kept saying they couldn't find photos, magically found photos, which I had sent four times when I said I was going to do a review. Weeks of absolute frustration. Now they make an offer of $10:00 for missing handle and they say it didn't have a safety handle in the advertised picture, but the manual has a picture with handle and clearly states 'do not use without safety handle'. They also mentioned the box had to be unopened? How did I know there was no handle, unreal, what planet are they from. Kidding me where would you buy anything for ten dollars and how would you fit it.

Expensive item lost by website after claiming it had been shipped. Item had not left sites warehouse at all. Took 3 months to arrive when est given was 3 weeks.
Item faulty and warranty refused. Screwed around for 8 weeks refusing to honour warrenty for rubbish arrived faulty item. Only offered $10 compensation on $400 unusable item and refused return and refund.
Giant scam. Will now have to put in a heavy complaint elsewhere to deal with this.
THEY WILL NOT HONOJR RETURNS OF FAULTY ITEMS OR WARRANTY OF ANY KIND!

I purchased a pet safety barrier and found that the item cannot be used as it came with large panels that cannot be affixed to my staircase. I requested for a refund on the grounds that the size of the panel wasn't stated in the product description (and provided photos to show that it couldn't fit). Despite this, they were adamant that this is a change of mind situation. I've emailed them more a dozen times now and in essence, they make it very difficult for you when you want to return their item, they will insist that it's not their fault as this is a change of mind, they will insist that you return the items by registered post at your own cost (knowing well that the cost of return isn't going to be feasible so you will end up keeping the item) and they also refused to accept the return of item when I told them I will hand deliver the item back on my own (after realizing that their address is nearby) and gave excuses that there won't be any staffs available to attend to walk ins? When asked what's the difference if the item is sent by courier or registered post, they refused to address the question. Please avoid them at all cost unless you are pretty sure that the item will not be returned!

Saw a child toy for my nephew's birthday ordered. The buttons on the toy were not working. Then i noticed that the toy that i received was different to the picture. I tried to contact by internet, email and then finally found their number.
They wanted me to download a app - then upload a video of the faulty toy. When i told them that i didn't have a smart phone to do this, they told me to find someone who has a phone to help me. If i don't do it they will not help me. This is still ongoing. I will never ever use them again

Ordered a diesel heater from them. Sold as 8kw and get 5kw system. Annoyed but accepted unit. Tried to turn on system and did not work. Comes up fault e3 meaning faulty glow plug. They will not refund or replace. Expecting me to repair brand new unit.
Within a few days of this happening my credit card details have been compromised. Thankfully bank noticed and canceled my credit card. Not before hundreds of dollars been spent. Reviewed company afterwards and centre of attention about credit card fraud. Used PayPal to purchase. Stay as far away as possible from this company. Will be contacting ACCC.

Without doubt the worst company I have ever dealt with, dodgy to say the least, I have referred them to the accc

Ordered and paid for product over 1 month ago. They keep saying they are checking on it but never do. Have so far asked for a refund 3 times and nothing but excuses. Will never use again as they are just constantly using diversionary tactics and will not refund money as asked. Disgraceful.

Purchased a massage chair from Ebay from this mob for my birthday paid on 9/7/2020 they supposedly shipped on 10/7/2020 to Perth paid $220 for shipping, 24/7/2020 nothing... nada. Zip... sent company multiple messages got no response... called the supposed courier company TOLL IPEC spent 30 minutes on the phone they told me NOTHING had been picked up from them... CRAZY SALES says they bulk shipped and therefore couldn't scan individually... I work in logistics. EVERY ITEM must be scanned regardless singular or manifested. Company is a fraud wish i had done my research into these people.! $1250 waiting to be refunded, CRAZYSALES gives you same spiel over and over COVID please have patience etc etc we are very sorry etc etc. PEOPLE DO YOURSELF A FAVOUR AND SAVE WASTING TIME AND MONEY DO NOT DO BUSINESS WITH THIS FRAUDULENT COMPANY.!

This will be my first and last time buying from Crazy unless they update their site.
You can not find out where the item is coming from.
You can't contact the seller
It's been 1 week and my items still say Processing but the reason why I decided to buy from here is that the site says guaranteed delivery in 1 to 3 days.
I have tried contacting crazy and the phone never answers and none of my messages to the site are replied to. I wish I got the items from eBay now. Yeah, I would have paid $50 more but at least I could deal with the seller directly. I will give Crazy 1 more week and if still nothing I will have to get a refund from PayPal

DO NOT EVER BUY FROM HERE! Horrible service and the courier company that they use "Hunter Express" should be put out of business! I have been waiting for my order fpr over two weeks now and they don't do much to assist. Thy just keep checking the same tracking information that I have avaialbe. I won't be spending any more money here ever again!

I purchased a repeller it lasted 8 days. The system is not practical you can not recharge the batteries unless you take the device apart. It started making all kinds of noises and would not stop unless i turned off. The add says it comes with a large solar panel well it does not. Total rubbish.

I have order item $100 worth.
I have been waiting it nearly 2months so far.
Item never arrived.
Crazysales never refund my money.
They never responsible for your money but they will blame on their delivery company.
How do I sue this fraud company.
Please someone help