Cravetv.ca Reviews - 441 Reviews of Cravetv.ca

How would you rate Cravetv.ca?

Top Positive Review

“Great Customer Service”

Edina M.

5/14/23

Just wanted to note my sincere appreciation to the customer service department for their help. The person who assisted me was very kind and professional (issue was also resolved). I'm new with the app so I can't comment too much on that….yet.

Top Critical Review

“Terrible streaming service”

C. B.

2/20/24

I subscribed to Crave and cancelled my subscription the next day. I purchased the $9.99 package with ads but the ads literally cut in right in mid-sentence and are 50x louder than the show. Very annoying to say the least. I assume that it's Crave's way of getting you to pay more for their ad-less subscription but no thank you. I pay $5.99 for Netflix with ads but you may not see one the entire show and if you do it may be a couple 45 min in, and certainly not when someone's in the middle of a sentence! Crave TV is a joke.

Reviews (441)

heather c.

1 review

5 helpful votes

“Serious improvements in October/18?”

October 22nd, 2018

I can now pause, play, and access closed captions easily. Did Crave do a recent upgrade in October 2018? I was so close to cancelling my subscription despite the high quality shows, now I am a devoted customer. Thanks Crave for the impeccable improvements. Keep it up and you will give netflix a run for their money.

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Helpful (5)

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About the business

Created for TV lovers and devoted to television, CraveTV is Canada's premium TV streaming service, providing the most robust lineup of superior television content in the country. From TV's most-acclaimed dramas and beloved comedies to documentaries, mu...

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Critical highlights

“Great Customer Service”

“Terrible streaming service”

Reviews (441)

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Q&A (27)

Hi i'm thinking about getting craved tv how would i pay for this with netflix i just buy a gift card and add it Hi i'm thinking about getting craved tv how would i pay for this with netflix i just buy a gift card and add it

Hi, i would like to know why cravetv ratings are so poor. 90% of customers are dissatisfied with the service. Hi, i would like to know why cravetv ratings are so poor. 90% of customers are dissatisfied with the service.

Im thinking of cutting my cable in july. any advantages to using crave? Im thinking of cutting my cable in july. any advantages to using crave?

I think cravetv knows their service sucks so they don't have refund policy. once the customer is in, they are stuck. I think cravetv knows their service sucks so they don't have refund policy. once the customer is in, they are stuck.

How do i disable it from playing the next episode How do i disable it from playing the next episode

Cannot get through to you. on phone for one hour!!!! waiting!!!!! can't stream got last night. your system does not work. i unsubscribed.fix it Cannot get through to you. on phone for one hour!!!! waiting!!!!! can't stream got last night. your system does not work. i unsubscribed.fix it

We have crave tv but with all the latest changes i can't find anything anymore - it was difficult enough before all the big changes! We have crave tv but with all the latest changes i can't find anything anymore - it was difficult enough before all the big changes!

What is the reason the cravetv is not refunding customers as they should? i see from these reviews that multiple people are complaining about this? What is the reason the cravetv is not refunding customers as they should? i see from these reviews that multiple people are complaining about this?

Hi, i was wondering why they don't keep latest seasons of shows? i have been trying to watch new amsterdam have season 1 and 2. now they have season 5

So i turned off the playback of the program. the video has stopped. why is the sound still playing? how the hell do i turn it off?

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