• Craigslist

Craigslist

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Overview

Craigslist has a rating of 2.29 stars from 797 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Craigslist most frequently mention customer service, several times, and phone number problems. Craigslist ranks 216th among Classifieds sites.

  • Service
    72
  • Value
    66
  • Shipping
    36
  • Returns
    34
  • Quality
    56
Positive reviews (last 12 months): 7.7%
Positive
2
Neutral
0
Negative
24
39
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • There is no customer service phone numbers, so you have to email.
  • Your personals are as ridiculous as your automated customer service.
How would you rate Craigslist?
Top Positive Review

“Craigslist”

John O.
7/19/23

I give the site 5stars. It is helpful in getting straight. Just some of the renters play others property. I had an experience in Atlanta where deputies searched my room saying they had a warrant for someone from 2016 and it was 2023. I believe those guys in that home were not for people succeeding or there well being. Those Deputies didn't even search upstairs which was odd the 1st chance I got was 1 way out of Atlanta.

Top Critical Review

“No administrator to hold everyone to the same standard”

Lesa W.
1/6/24

I posted in 3 different areas simple post for my pug puppies just simple contact info no pricing get flagged and removed every single time yet there are people with pictures and $2000 dollar prce tags all over the place this site is BS the puppy mills run rampant on here and flag your post for greed whoever owns this company is seriously screwed up I wont shop or post with Craigslist ever again I hope your site crashes and burns no images because they flagged all attempts to find suitable homes for my babies craigslist blows

Reviews (797)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (18) customer service (15)
Thumbnail of user lesaw50
1 review
0 helpful votes
January 6th, 2024

I posted in 3 different areas simple post for my pug puppies just simple contact info no pricing get flagged and removed every single time yet there are people with pictures and $2000 dollar prce tags all over the place this site is BS the puppy mills run rampant on here and flag your post for greed whoever owns this company is seriously screwed up I wont shop or post with Craigslist ever again I hope your site crashes and burns no images because they flagged all attempts to find suitable homes for my babies craigslist blows

Tip for consumers:
Craigslist 👎👎👎👎👎👎👎👎sux

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Thumbnail of user verit
2 reviews
0 helpful votes
February 29th, 2024

This site is a BAD, BAD joke...
They remove/deactivate your listing for no valid reason because the site is run by people who are as smart as a box of hair and that is why it is packed with junk, crap and trash.
And good luck if you try to contact customer service and ask for an explanation, you better off talking to your chair!

Thumbnail of user michaelk5624
1 review
0 helpful votes
February 26th, 2024

Right in the middle of everywhere in the world we are fighting inflation craigslist raises the price of an ad from $3.00 to $5.00 with no addition of features. Just give me more money they said.

Value
Thumbnail of user johna4094
2 reviews
0 helpful votes
November 21st, 2023

I am blocked by Craigslist for no apparent reason. They give an email site to respond to, no one responds back. No idea why I am blocked, only posted normal items such as Gas Dryer, auto, etc. Never any complaints, posted maybe 5x in the last 2 years. Have emailed them 10x in last 6 months w/no reply. This is what it shows:

Your request has been blocked.

If you have questions, please contact us.

Tip for consumers:
Why I was blocked!

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Thumbnail of user ncscullion
1 review
0 helpful votes
March 26th, 2024

They take down postings if you don't pay for it, limiting what people can see in the website. I don't recommend this website.

Tip for consumers:
Don't use this website

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Thumbnail of user takei24
1 review
0 helpful votes
November 10th, 2023

Craigslist will let prostitutes and down-low s*x get posted all over the site, but the moment someone posts something gentle, genuine, or basic, it will be flagged into oblivion.

CL is the place scum reigns supreme and legitimately normal people are denied participation.

Going without community contact is better than using Craigslist.

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Thumbnail of user moea57
1 review
0 helpful votes
December 20th, 2023

I have been posting in craigslist 50 items for each month 3.00 per post now the raised the price for 5.00 no thank you not for me anymore Facebook market is free

Thumbnail of user inkdvoice
1 review
0 helpful votes
January 20th, 2024

Once upon a time, I could use CL as a legitimate source to sell homemade, used or any product or service and make money without problems. Not any more. I'm not sure when it all changed, perhaps when backpage was shut down, but a person (particularly female) can do hardly anything any longer. I bought a business services ad for residential and commercial cleaning. What did I get? 3 legitimate responses. The rest were for things such as: "can you do nude? In lingerie? Topless? Etc. I placed an ad for a room/house share and what did I get? 100% were "sure if you will do xyz.:" all sexually explicit. When I needed a place to stay when I was homeless just temporarily until I could get a job and get on my feet, I'm exchange I offered for, cooking and cleaning, until I could start paying rent? 98% responses were of a sexually explicit nature. I also put this ad in the community section. Same thing. I needed a rideshare and got the same results. I don't believe other than selling a car, trailer, or any inanimate object that there is any other type of person responding. ON TOP OF WHICH, the moment they are rejected, is the moment THEY delete your ad. The stupidest practice any online publication can possibly institute and that is to allow clearly deviant, sociopathic readers to censor their publication. Then when they get accustomed to your vernacular? They don't even respond. They just delete. It is like the patients running the asylum or the toddlers watching over the day care center or more appropriately the criminals overseeing the prison. CL remains at the top of their genre, but I can only surmise the bull of their readers are the leftovers from backpage. It is only good for selling objects. It isn't even good for getting a job. The good number of those ads are scams—of a sexual nature usually.

Thumbnail of user plaremontoya
3 reviews
9 helpful votes
November 14th, 2023

I've posted for a room to rent several times through out the years and lately things aren't what they use to be. I've gotten messages from men of course that invite me out of state for a place all expenses to get there free rent sound to good to be true. I figure ok if this man wants me to go stay there for free all expenses paid then let's see how true it is. I'll message back stating "if you want me to believe your legit and I can go worry free no rent etc then show me. Here's my cash tag if you want me to believe you and trust you send $50 if not then your probably a trafficking women that are vulnerable and believe what you say and are never to be seen again"

Other responses are "take care of me I'll take care of you" I'm willing to pay rent why am I taking care of anyone period.

Don't take my word for it put an ad up in your city state your a female looking for a room... and the responses will come

I've also put ad in the craigslist community ride share section to get a ride to store and back pretty much noonish willing to pay but same responses "I don't want the cash we can work out something out" "can you send a pic" "are you a female"

These responses usually come from midnight to 4 am no I won't get in a car at that time I would've ubered but only got cash on me and the main reason to go to store was to load my cash app

Thumbnail of user k.m1
3 reviews
22 helpful votes
May 31st, 2022

I contacted Craigslist to report someone stealing my identity for a property listing using their site and Jotform to make it appear official. Not a peep from these people and I will never use this damn site again for anything. Seems like people can murder and scam off this weak $#*! site and get away with it F**k you All‼You will REAP all of what you allow on your site right in HELL‼

Products used:
None my identity was stolen from a scam as that appeared legit

Thumbnail of user 123mybox123
1 review
0 helpful votes
July 15th, 2023
Verified purchase

When trying to report a credit card that's not working which has worked just fine in the past and works well at evert other place I use it, craigslist does nothing to fix it or even respond. Trying to post a legitimate ad for work which I've also posted the same ad plenty of times. So nothing wrong with the post or card or even the user, it's craigslist themselves.

Tip for consumers:
When trying to report a credit card that's not working which has worked just fine in the past and works well at evert other place I use it, craigslist does nothing to fix it or even respond. Trying to post a legitimate ad for work which I've also posted the same ad plenty of times. So nothing wrong with the post or card or even the user, it's craigslist themselves.

Products used:
When trying to report a credit card that's not working which has worked just fine in the past and works well at evert other place I use it, craigslist does nothing to fix it or even respond. Trying to post a legitimate ad for work which I've also posted the same ad plenty of times. So nothing wrong with the post or card or even the user, it's craigslist themselves.

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Quality
Thumbnail of user edwardc1034
2 reviews
3 helpful votes
March 23rd, 2023

Craigslist is a great place to sell or post a 'wanted' ad... Until someone 'flags' you for no reason and craigslist simply sees their flag and takes your ad down cut and dry.no reasons(s) given. They believe anyone.actually they don't believe anyone except someone hitting the 'flag' sign. It's automatic for them. Craigslist is a spineless organization that doesn't know the difference between right and wrong. They don't even follow their own guidelines about treating people fairly.

Tip for consumers:
Beware of scammers

Service
Value
Thumbnail of user karenk3224
1 review
1 helpful vote
September 21st, 2023

There has been quite a few posts that are scams on here, houses for rent that actually are houses for sale, they use the pictures the Realtors have and then they use that and they post it for rent and then I'm on my way to Florida but it's a $50 application fee blah blah blah and we'll mail you the keys don't fall for it especially the senior Section 8 one. Realtors are trying to get it taken down but Craigslist come on get with the program it's a scam this is like the fifth one I found

Thumbnail of user el198
1 review
3 helpful votes
February 14th, 2023

If I could, I would put 0 or a negative number. This service is horrible and algorithms are meant to infringe on rights of adequate people and discriminate them. Craigslist enforces some $#*!ed rules regarding posting a room, that go waaay too far in so called "tolerance". I cannot say that I am looking for a person who does't smoke and doesn't do weed, because I "discriminate them". So, it doesn't matter that those smells and drugs give me headaches and make me feel bad. My health, well being and desire to live clean without additions is not as important as making a space for people who want to live lower life quality and also affect mine. I already have 3 dogs, and the place is small, so for shared living I am looking for someone who doesn't have pets. It's just common sense. But I cannot say that, because I will violate someone's right to live with a pet. Ughm, hello! 4+ pets and 2-3 people is too much in one tiny space. I hope this f. Jim Buckmaster (the CEO of Craigslist) will accommodate all druggies, smokers, drinkers, poor pets, and others at his own house to feel how algorithms he is enforcing work in practice. Go show your tolerance at your own house, Jim! And not at the expense of other people.

Tip for consumers:
Do not use this site.

Products used:
Room posting service

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Thumbnail of user mikes254
4 reviews
11 helpful votes
May 28th, 2023

Keep in mind it's A $5 Ad...When trying to post an ad for offer help people with moving service for a job the ad will be removed or All credit/debit cards keep getting declined in there system and in the past have done plenty of jobs on Craigslist with the exact same ad. I been moving local and long distance mover for both residential and businesses and all my customers very satisfied. Now when I try to post with the same credit card always use, the same same card always used in the past is automatically declined. We need work to survive and this is not right.

Products used:
N/a

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Thumbnail of user ralphseagle05
2 reviews
2 helpful votes
July 28th, 2023

I've placed 17 listing on Craigslist and all of them have been removed by Craigslist. I've tried numerous times to talk to someone LIVE in craigslist company. I've sent emails. I used their message forums with no luck of someone LIVE to contact me. In my opinion they are scared to communicate with customers. They despise talking to customers one on one.

Thumbnail of user jasona1235
2 reviews
3 helpful votes
January 30th, 2023

Craigslist used to be a good site now it's all fake ads with liars thieves and drug addicts. Even posting legitimate ads on there they keep getting flagged and craigslist won't do anything to stop it. Craigslist needs to.b shut down and get all the low lifes, losers,, drug addicts and thieves off there.

Thumbnail of user sarahe1145
1 review
4 helpful votes
June 7th, 2022

I am seriously disgusted with Craigslists and its LACK of customer service. I have followed every single guideline and yet still cannot post an ad. Really what is this site even here for if you cannot post an ad without it being flagged every 5 minutes. Absolutely unprofessional and ridiculous. And NO customer service or anyway to reach them. Time to move on to other ad sites.

Thumbnail of user hollyr345
3 reviews
3 helpful votes
December 18th, 2022

Two days ago I posted my car for sale on Craigslist. In a matter of 24 hours, I received a combination of 17 phone calls and emails from SCAMMERS. Not one legitimate reply was received. PLEASE be cautious when using Craigslist. The scammers are becoming more sophisticated in their attempts to secure your funds. Unfortunately I will no longer be utilizing Craigslist for future services.

Thumbnail of user stephenn638
1 review
1 helpful vote
November 12th, 2021

Middle class lawn service. Do not try to hire anybody off of craigslist. I tried several times to remove some trees in my yard. They were small sapling trees. I got a quote from several, but they never showed. I sent the money. This is scam. The people who answer ads do not want to work they are degenerates. And I'm using the Republicans View. They are losers

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Thumbnail of user mikek461
3 reviews
14 helpful votes
December 18th, 2019

CL in my city is officially dead and corrupt to the core and 100% of the ads are from the 3rd world scammers. India, Pakistan etc. I'm not joking when I say 100%. I went to view a main page and they show about 50 posts, well it was obvious as day that all 50 ads were posted by the same person. Its a 3rd world scam crew that has infected kijijii and craigslist, they make contacts for both buying and selling, the ads are not as ridiculous as the scammers of the past who tell you they won a diamond mine and just need to get the money out of the country. These are quite sophisticated and mostly revolve around IDENTITY THEFT or other spoofing tactics. They are either spoofing you or spoofing someone else using your identity. They also do scripts and programs, this includes ransoms, computer lock ups, credit card and banking scams, other scams that have morphed over the years but all revolve around the same things. Its basically looking for weaknesses, exploits, your kids, etc and they have literally hundreds of scams they can apply on you based on what they find. Some cockroach will call and try get your kids to give up your address or reveal other personal information, maybe get you to visit a website so they can grab your IP, or worse find an open port. Since scam sites like CL and kijiji have forced accounts it has everyone infected, you will be contacted eventually as a buyer or seller and slowly these terrorist build a complete profile on you. It may take them years but I have proven that the same scam screws have been working this for years. I was able to track some back as far as 5 years to ebay but today they are working craigslist and kijiji and the scams have hundreds of variations. They even have job applications and gig offers but all of them feature the same thing, a scammer saying send me a scan of your license or some proof you are a driver so you get the job or some variation of this scam. All I can say is if you're a buyer or seller get a $10 cell phone and never give your real name out. These companies like CL and kijiji are the problem, they ar 100% fraud trying to be global and be in every city, that is why they do such a poor job and always need to up the stakes on their so called safety efforts, which always fails and morphs into bigger scam infecting more people. Trade locally, AVOID TEXT MESSAGES, USE CALLS ONLY until you know the person.

Thumbnail of user matts1084
1 review
4 helpful votes
September 21st, 2022

I paid for to post photographer model posting for hire like everyone around the United States is allowed to do yet the Post is held for review and then flagged/removed without ever going live online. The only response I get is an email asking to not post my model ad which is very unfair as there was nothing bad in my ad at all.

Tip for consumers:
Avoid and use better Craigslist Alternative website which you can find lots of them by using google for example Facebook Market Place.

Products used:
I paid for to post photographer model posting for hire like everyone around the United States is allowed to do yet the Post is held for review and then flagged/removed without ever going live online. The only response I get is an email asking to not post my model ad which is very unfair as there was nothing bad in my ad at all.

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Thumbnail of user sukanyab5
2 reviews
2 helpful votes
July 23rd, 2023

TERRIBLE! Stay away. Full of scammers who are not even intercepted by Craigslist. Buyers and sellers are not even verified by Craigslist. I just got scammed of $1000 while trying to sell my furniture on Craigslist, via two $500 Amex gift cards.

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Thumbnail of user richt98
2 reviews
9 helpful votes
January 3rd, 2023

Recently scammed out of $3500 from a fake cashier's check drawn on an out of state bank. I live in Washington, check drawn in Texas. If you get a check from anyone regarding a Craigslist posting - call the issuing bank immediately to validate the check. Had I done that, instead of relying on my credit union's due diligence I would not have been scammed. Beware of Craigslist phishers and scammers.

Products used:
I'm reporting a financial scam, not using any products.

Thumbnail of user roberts3257
2 reviews
2 helpful votes
August 29th, 2023

I placed 4 new postings on Craigslist for various items I no longer need. # of the 4 were removed without any explanation whatsoever. Very innocent a simple postings.
No way to find out why they were removed. I'm going back to ebay.

Products used:
none

Service

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About the business

craigslist provides local classifieds and forums for jobs, housing, for sale, services, local community, and events

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