Craftsy has a rating of 2.01 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Craftsy most frequently mention customer service, and refund policy problems. Craftsy ranks 48th among Do It Yourself sites.
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I am still in my trial of a week, but I have been looking around a bit, watching some videos. Most of it is mainly for beginners, and I really miss all kinds of other craftsy or art stuff, like book binding, pottery, and printing. So, for me, probably not so workable. More a video version of Pinterest. But I like how friendly it looks.
I did the Black Friday deal because there were some courses I wanted to take. It said you get 8 free. Well the 8 free are very limited. The courses I wanted are still paid. There was no indication of this at sign up. Luckily I only spent $11.50 ($2.50 first then $9 to upgrade to gold) because if I paid the actual annual price I would be LIVID. Going to turn off that auto renew right now...
I am still in my trial of a week, but I have been looking around a bit, watching some videos. Most of it is mainly for beginners, and I really miss all kinds of other craftsy or art stuff, like book binding, pottery, and printing. So, for me, probably not so workable. More a video version of Pinterest. But I like how friendly it looks.
I really love their classes. I've learned so much. It did take me a little while to understand how to use the site but now I'm a pro!
I love the Craftsy site! I have started taking drawing and painting lessons to improve my own skills and experience. The instructors are all knowledgeable and enthusiastic about their lessons. Other students offer guidance and encouragement while you are doing your projects!
You choose the time and can review the lesson plans anytime or place. Its easy to find new projects and products on the website. They also offer discounted session and suggestions for your next project. Not only great for the beginner but an experienced artist too! :)
Tip for consumers:
Search what you are looking for or look under specific heading to find things easier.
One person gave a review that Craftsy has contests and never announce winners. I happen to be the winner of their $500 spending spree. I saw my name posted on their blog and a couple of the staff members emailed me to congratulate me. They were sooooo helpful to me and went above and beyond what they needed to do to help me.
As far as ordering from them, I have ordered from them and have been completely satisfied with their service.
I've also purchased many of their classes, some on sale, some not, and I have been happy with almost all of them. There was one class that I know of that had lots of complaints that there wasn't much to it. To the purchasers of that class, Craftsy gave another class of their choice to "make it up" to them.
I can't say enough good things about Craftsy. They are not perfect and there is no way any business can please everyone, but I think they try their best. I say... take negative reviews with a grain of salt. Remember that people who have had a bad experience are more likely to express their feelings than the thousands of people who have good experiences. That's just the way human nature is.
This site is awesome and has helped so many people learn to sew and quilt and knit (in my case). Every time I have written in to their support team, they have been personal and helpful!
I even needed a call from someone and they gave me a call back within the hour. I can only sing their praises.
Craftsy is my favorite place for knitting projects! I'm also buying a lot of my Christmas gifts this year from other vendors on Craftsy. I like the interface a lot better than Etsy. And the unique gifts are the best.
Tip for consumers:
I never thought I'd be interested in cake decorating but it is AMAZING http://www.craftsy.com/cake-decorating
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