• Craftsvilla

Overview

Craftsvilla has a rating of 2.39 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Craftsvilla most frequently mention customer care problems. Craftsvilla ranks 164th among Indian Clothing sites.

  • Service
    10
  • Value
    10
  • Shipping
    10
  • Returns
    9
  • Quality
    10
1
See all photos

What reviewers want you to know

Positive highlights

  • I purchased a beautiful saree and suit-salwar from craftsvilla site, and found lots of new and designer outfits.

Critical highlights

  • My friend is a big fan of this site as she shopped many designer saree and dresses from here.
How would you rate Craftsvilla?
Top Positive Review

“Fake Watsapp message from craftsvilla.”

Sasmita M.
1/28/21

Friends do not accept fake parcels, if someone pings you saying they are from craftsvilla, giving u discount and asking u to accept parcels which does not contains craftvilla logo on it. Please accept only the parcels which has the logo on it, else u will b cheated. Be careful. Many people face this due to which they have bad experiences with Craftsvilla. The real products are actually worth buying.

Top Critical Review

“Fraudulent and unfriendly team with poor products”

Purvi J.
8/24/20

I am very upset with the way they treated me. First they harassed by giving a product not matching the description. Then on return, they fought on making the repayment - adding clauses for repayment (eg. If order is below 1000rs then money wont be repaid on bank - you will have to buy something else on craftsvilla). I would strongly ask people to stay away from this company - a fraud, non customer friendly and poor product quality

Reviews (54)

Rating

Timeframe

Other

Reviews that mention popular keywords

designer outfits (3) designer saree (4)
Thumbnail of user sasmitam1
1 review
0 helpful votes
January 28th, 2021

Friends do not accept fake parcels, if someone pings you saying they are from craftsvilla, giving u discount and asking u to accept parcels which does not contains craftvilla logo on it. Please accept only the parcels which has the logo on it, else u will b cheated. Be careful. Many people face this due to which they have bad experiences with Craftsvilla. The real products are actually worth buying.

Products used:
Howns

Service
Value
Shipping
Returns
Quality
Thumbnail of user viditaj
1 review
1 helpful vote
January 5th, 2021

I have been purchasing my ethnic essentials be it suits to accessories to home decor from www.Craftsvilla.com and every time had been very satisfied with the product quality and fit. The packing of the product is also taken care of.

Tip for consumers:
Do refer to the size chart before purchasing. The product received was as good as shown in the picture.

Products used:
Suits, accessories, home decor

Service
Value
Shipping
Returns
Quality
Thumbnail of user lakshmig7
1 review
1 helpful vote
June 10th, 2020

I bought a gagra for my daughter some time back. Whenever she wears that everyone appreciates it. Thank you so much. I enjoy shopping with craftsvilla.com

Thumbnail of user qqd1
1 review
0 helpful votes
October 3rd, 2019

*******748 craftsvilla customer care number*******748 craftsvilla customer care number*******748 craftsvilla customer care number*******748 craftsvilla customer care number

Thumbnail of user aashir
12 reviews
182 helpful votes
January 22nd, 2016

Craftsvilla is the top website for saree and lehengas... i saw this site on fb then i decided to purchase something here... recently i bought a suit from here. It is my first online shopping. They delivered me at right time and right products. The product was excellent in stuff and design that they shown as web page... till now i used this website and recommended to all my friends...

Thumbnail of user jashmeenk
4 reviews
143 helpful votes
January 8th, 2016

Craftsvilla is website having collection of ladies clothes and accessories. This website has a very good collection of sarees, salwars and ethnic dresses. Basically I came to know about this website when my sister in law started using this website for online shopping. She bought 2-3 sarees. Though the delivery dates were different but service was good.

Thumbnail of user shalus3
9 reviews
232 helpful votes
December 11th, 2015

I visited craftsvilla website. And i saw lots of big brand for woman wear. I decided to purchase a beautiful saree and suit-salwr from craftsvilla site, because it serves new trend and designer outfits. It's awesome in design collections Which providing@ affordable price. I would like to recommend this site just because of its quick and relevant service.

Thumbnail of user aarvim
7 reviews
269 helpful votes
December 18th, 2015

I am very impressed with the services of craftsvilla. Craftsvilla is awesome in lehngas and designer sarees. My sister and i ordered a heavy lehnga from here and the rate was very nominal. We thought the quality would according to the price but i must say quality is far better at a reasonable rate. Very happy with my lehnga..

Tip for consumers:
highly recommendable...u will get a quality product..

Service
Value
Shipping
Quality
Thumbnail of user bhawnan
7 reviews
206 helpful votes
December 18th, 2015

Its a amazing site for online shopping. Not only apparels. U can shop accessories also. I love to order from here everytime specially for Acessories. AWESOME acessories

Thumbnail of user darpanikap1
5 reviews
183 helpful votes
December 18th, 2015

I loved craftsvilla and specially the crafted work on suits, sarees even on lehngas. I loved the dress which i had ordered from here. I got exactly the same what displayed on the site. Lovely site..

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From the business

Ethnic Wear - Craftsvilla has a wonderful collection of Ethnic Wear Online in India for men and women. Get Designer Ethnic Wear and Traditional Wear in various patterns. Shop for Ethnic Wear at best price range. 100% Authentic Products. Timely Delivery...

Company Representative

Thumbnail of user craftsvillac
Craftsvilla C.

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