• Craftsvilla

Overview

Craftsvilla has a rating of 2.39 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Craftsvilla most frequently mention customer care problems. Craftsvilla ranks 75th among Indian Clothing sites.

  • Service
    10
  • Value
    10
  • Shipping
    10
  • Returns
    9
  • Quality
    10
1
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What reviewers want you to know

Positive highlights

  • I purchased a beautiful saree and suit-salwar from craftsvilla site, and found lots of new and designer outfits.

Critical highlights

  • My friend is a big fan of this site as she shopped many designer saree and dresses from here.
How would you rate Craftsvilla?
Top Positive Review

“Fake Watsapp message from craftsvilla.”

Sasmita M.
1/28/21

Friends do not accept fake parcels, if someone pings you saying they are from craftsvilla, giving u discount and asking u to accept parcels which does not contains craftvilla logo on it. Please accept only the parcels which has the logo on it, else u will b cheated. Be careful. Many people face this due to which they have bad experiences with Craftsvilla. The real products are actually worth buying.

Top Critical Review

“Fraudulent and unfriendly team with poor products”

Purvi J.
8/24/20

I am very upset with the way they treated me. First they harassed by giving a product not matching the description. Then on return, they fought on making the repayment - adding clauses for repayment (eg. If order is below 1000rs then money wont be repaid on bank - you will have to buy something else on craftsvilla). I would strongly ask people to stay away from this company - a fraud, non customer friendly and poor product quality

Reviews (54)

Rating

Timeframe

Other

Reviews that mention popular keywords

designer outfits (3) designer saree (4)
Thumbnail of user priyankak67
1 review
1 helpful vote
August 5th, 2022

Craftsvilla has a consumer *******3686 rating of 2.4 stars from 53 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Craftsvilla most frequently mention customer care problems. Craftsvilla ranks 132nd among Indian Clothing sites.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amitn4
11 reviews
30 helpful votes
August 30th, 2015

My wife bought a suit thru craftsvilla. The dealer was in surat and when we got the suit, it had a very prominent stain on front side. We couriered it back but still refund awaited. I think their terms with merchants are not very clear as merchant said- Post any comment anywhere, it doesn't matter to us. Craftsvilla has little control over merchants, it seems!

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From the business

Ethnic Wear - Craftsvilla has a wonderful collection of Ethnic Wear Online in India for men and women. Get Designer Ethnic Wear and Traditional Wear in various patterns. Shop for Ethnic Wear at best price range. 100% Authentic Products. Timely Delivery...

Company Representative

Thumbnail of user craftsvillac
Craftsvilla C.

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