Craftsvilla

Please do not use this website. Never order anything from this website as they take money and returns the worst quality product.
I was checking this website and found a Suit( Kurta) catalog and purchased that. When it was delivered to me it was of very worst quality. So I returned it. I paid 1700 rs for it, In spite of refunding money to my bank account they credited it into wallet, and from wallet you can not redeem this amount. You have to use that amount for craftsvilla only.

I have never seen such a fraud site ever. I have ordered watch which was very different as shown in the picture and when I tried to return the product they even picked up the product and dint give the refund. Even reaching out to customer care they were forwarding same mail again n again and no refund was initiated. SHAME ON THIS SITE

Canceled an order on 3rd (when it wasn't dispatched) > It still got delivered under new shipment ID on 6th November >> Cancelled it with the delivery person >>> Haven't received my refund yet.
Craftsvilla's customer care number is never reachable and all their mails are just copy-pasted. I think they are just inflating revenues to show their investors.
*** This is not a review for their products but a review for their useless customer care.

I bought semi stitched salwar suit in light blue, I received Unstitched, plan cloths with no design no work in gray color, after requesting for return they said delivery not available, if I want to return than with in 4-5 days i should delivered it to it's original location if not than they will consider it as sold.
I would suggest not to buy any products from here. All fake design and products updated, not have any quality and service.
Bad site to visit. Totally fake image, products and services. Time waste totally.

I have ordered different product many times and always i am satisfied with the quality. But regarding refund they are not so serious. You have to ask them many times to get your money back. Try to buy products from a genuine seller. Happy and Safe shopping.

They provide wrong product and refund in wallet. Worst experience. Please don't order anything from this site.

This is clearly a company you need to avoid. I had ordered two products with each having its own shipping fee. They sent out a wrong product out which was defective and also of lesser value than the product I had ordered. I contacted them for return and they said that I will have to return the item while forgoing the shipping fee. So I needed to pay for their mistake. When I tried to return a single product, their system did not allow and I dialed them again, they asked me return only one product when the delivery pick up guy would come. The Delivery guy refused to pick up an items and insisted that I needed to return both items. I dialed then again and they said that I needed to return both items if I wanted to return while forging a shipping fee of Rs 200 for their fault. I was stuck with faulty product. This is insane. Their customer care executive are rude and have no idea as to how to talk to a customer. Clearly the company cares a percentage of zilch for its customers. It would be best to avoid the purchases from it.

Craftsvilla has a consumer *******3686 rating of 2.4 stars from 53 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Craftsvilla most frequently mention customer care problems. Craftsvilla ranks 132nd among Indian Clothing sites.

Day after i initiated return, a pickup guy called and said he will come to pickup the product,
But no one came, got a message on next day saying we were not available(Uttter False reason, we were waiting).
I initiated the pickup process again form the link i got in message,, still no thing happened.
Called them again and again, sent multiple mails, will get only same automated replies.
Worse service. Lost trust on these guys. Stay away form this fraud site.

Friends do not accept fake parcels, if someone pings you saying they are from craftsvilla, giving u discount and asking u to accept parcels which does not contains craftvilla logo on it. Please accept only the parcels which has the logo on it, else u will b cheated. Be careful. Many people face this due to which they have bad experiences with Craftsvilla. The real products are actually worth buying.

Fake phone numbers are given on website.
On calling customer care number after 15 minr, a person picking the call &telling this is not craftvilla number & not belong to any craftvilla

I ordered a saree from this site 7 8 days back and today i received it... The product was totally different n too cheap which would be hardly of 400 bt for that cheap product i have paid 1800 including cod... Now they are totally ignoring me... I am providing the real pic wat I got n wat was on the site. Just help me in a solution... Everybody knows importance of such big amount...

I was trying to buy a saree for the first time. They gave me 100 Rs discount. When I was trying to pay... Payment declined... N amount was deducted from my account. They never replied my query, never gave response on my email and customer service request..

I had order suit which came of poor quality and they had costed a lot after that didn't pick my call and didn't revert request u all never take anything from here they are troubling people all craftsvilla persons are chip

Delivered, wrong item for a COD order by collecting money. Return sales also have been picked up. Money has not been refunded though proper Bank details provided by me. They have to give me the details for refunded amount. Instead, asking me to give my bank statements to check the refunded amount. Now after seeing many reviews only i came to know this is utter fraud, cheat online shop. Don't buy any items from this online shop. This is the latest update of this shop as past 20 days as I am struggling on this matter.

Craftsvilla
My mom had purchase 2 dresses from craftsvilla via online and had already paid the concerned amount.
Had to return them as was not satisfied. She was told then that money would be refunded in 2 days.
It has been over 2 months now and have called them hundreds of times but my money is not yet refunded to my account.
Very unsatisfactory experience with this group, I would strongly recommend everyone please don't waste your money shopping from and I am still waiting for my money if still not refunded m gonna take this to consumer court

Crafts villa customer care helpline number *******908
Craft villa customer care helpline number *******908

Iam very disappointed with craftsvilla, purchased items from them not of good quality, returned items, not received the payment yet, this company is crab

Please don't waste your money and time ordering from this website. It is completely fake. No updates regarding order from 2 weeks. Fake fake fake

Purchased an anglet, not a quality one. Within a day it's damaged. Broken into two pieces... Refund also not yet received

Very bad delivery service. Bad courier service. Never get ur product. Dont buy. Gatti courier service. They will not deliver the product properly

My sister spend some *******for clothes in which two of them very cheap quality and as send wrong order, when trying to call. They will not reply n switch off... one day u have u to pay for how ur cheating people...

Product totally different from what is shown in picture, too cheap, bad experience.
Please don't buy anything from this app, totally fraud.