Cradeal

I ordered twice with them, at the time of my order it say plenty in stock, last time it was 28 in stock, i placed my order iu wait and wait and wait, and check frequently, it keeps saying 28 in stock, i contact the support desk and i get to hear "out of stock"
This happened now for the second time in a row, they are FAKE AND FRAUD (price also goes up dayly)

Board was in a very bad quality and out of order. The order was in February 2022. Checked it and complained about it. Only a very late reaction and even in after sent back for repair... no reaction in after 5 months now. Keep your fingers off this company. No cash back / refund of my money paid per paypal till now 29. August 2022.

In all my years of buying online this is my worst experience. I was shipped a defective product and these people refused to pay for the return shipping and blamed me for not knowing anything about the product. They have the absolute worst customer service I've ever experienced.

Bought a "new" mainboard in febraury, arrived in march, died in may. No warranty... Custom service says "out of warranty". Are they kidding me?

I Can finally warn other people from using these guys now I have just received my refund, minus restocking fee! I ordered a powerboard that came 2 months later and in that time assuming it was lost in the post with no confirmation from them, I purchased elsewhere. When the board arrived I immediately sent back and was told I will get a full refund after back and forth emails and being called a scammer myself! Unbelievable! It arrived in China a month after it was sent (September... this is months after trying to contact them to start the refund process). In October I'm told there is a restock fee. The original purchase was in May. 6 months later, half a year! I get my refund.
When you email these guys you most likely will not get a response for days, even weeks unless you hound them which is what I had to do!

Good luck

I ordered a T-Con board from Cradeal/Boardss because their warranty said they would refund for any reason if returned in 7 days and I knew it was a used board so it might be bad if they didn't test it. I was right, it hadn't been tested and was worse than my existing board so I requested a refund within 7 days. Not only did they try to come up with several reasons not to refund, they reworded their warranty to try and defraud me. After hassling them they finally sent me a return authorization and I sent the board back at my expense. Well, they never refunded my money and they ignored my further attempts to contact them. These crooks are frauds and you should not deal with them. I got a better board on eBay.

I purchased a power supply board from Cradeal because they have "Free Shipping: Money Back Guarantee" listed on their website header. I attempted to return the power supply board and I was told that their "Money Back Guarantee" was bull$#*!. Steer clear of this website!

I purchased a main board from this company and as soon as I saw my receipt I knew the fix was in. The order was showing it would ship from US but once I purchased it then said shipping from China. I emailed them about this and it took them days to respond, in fact, I received an email from ANOTHER chinese factory asking to me to purchase another item through them instead. Cradeal has awful communication and they very seldom respond. When they do respond, they are short and misleading.
You will not be able to get your refund. I wished I'd checked the reviews beforehand. DO NOT not trust anything you see on their site. Trust me. You won't be able to get your money back and paypal will not help you.

Purchase at your own risk.

Ordered a part listed as new and received a used part that did not work. Contacted the seller and was told they do not make the part any longer and that the used part had been tested.

This seller is very dishonest and robs customers, they sell you defective parts and expect you to fix it. I messaged the seller numerous times and they hardly ever responded. I will advice anyone who decides to purchase from cradeal to think twice because if you get defective product/s, the company will not refund you.

Unhappy customer

Got a. co.uk website but based in China with no company information at all. I'll not spend my money with such company

First time using Cradeal. I never received my product,
Fake messages or no response from mr john.
I never will make business wiyh this junk dealer

This online store is a bad seller and not honest
Take care before buy at Cradeal. No es honesto, todo es de mala calidad y usada,

Thanks to Payapal's intervention, Mr "John" finally sent the tracking number of the package ( ouf course without saying who the shipping company was I had to find out myself DHL, UPS, FEDEX, EMS?)
Let's hope the piece works now...

Receive a use defective board after 5 weeks. To return the board it cost me more than I paid for.

This is how they scam people.

This online store is a bad seller and not honest
Take care before buy at Cradeal
Thank you PayPal to help me

Wrong item came and for months I am hearing that they will send it out and NEVER.
We resent you the board already!

--
Best Regards.
John
TEL: *******196.
FAX: *******144
E-Mail: *******@126.com
Boardss CO. LTD.

That is all I am gettin

I waited 5 weeks for a replacement power board for a samsung. It finally arrived after it apparently failed Chinese security, but when i went to fit it, it was completely different to the one in the picture, and the terminals were in the wrong spot, so it could not even be fitted into this model tv. Asked for refund, but nothing yet.

DO NOT BUY FROM THIS GUY, ABSOLUTE FRAUD

Ordered a part for my tv from them. They sent one that was damaged. They told me to send it back at my expense and they would send a new one that wasn't broken. I sent it back at my expense. They confirmed that they had received it and said they would send a new one out. That was a few months ago and I have emailed them repeatedly. Only getting replies about 1/4 of the time that don't make any sense (asking for my shipping address for the 5th time, asking what my order number was for the 10th time even though its in the subject line, etc.)

Bottom line, they have my money, I have nothing to show for it. That makes them thieves.

I think this seller has multiple sites. He also sells on aliexpress. His name is Hanwen Peng.