• Crackle

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Overview

Crackle has a rating of 2.49 stars from 566 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crackle most frequently mention many commercials, streaming service, and watch anything problems. Crackle ranks 51st among Streaming Movies sites.

  • Service
    39
  • Value
    37
  • Shipping
    8
  • Returns
    8
  • Quality
    35
Positive reviews (last 12 months): 0%
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Neutral
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Negative
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Before I can look over shows to watch, a movie starts playing & the navigation freezes up.
  • I saw 5 minutes of movie between the last two sets of commercials.
How would you rate Crackle?
Top Positive Review

“Crackle bites man”

Thomas B.
11/25/22

Crackle bites I hate the sign in part $#*! this $#*! why is this happening to me $#*! you crackle you suck

Top Critical Review

“Horrible. Pauses, stops, restarts, worst streaming service ever”

Bob J.
6/26/23

I have a new Sony TV and Sony's Crackle service is almost unwatchable. The movie pauses, but the sound keeps playing. Alternatively, it just stops, pauses, restarts the movie or shows a streaming error. I have very fast Internet and no issues with any other streaming service. Crackle is without a doubt the worst streaming service ever

Reviews (566)

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Reviews that mention popular keywords

movie (197) 5 minutes (23) commercials (153) tv show (21) 10 minutes (9) ads (73) 10 mins (6) app (105) video quality (5) time downloading (4) 20 minutes (5) 4 minutes (6)
Thumbnail of user thomasb3817
1 review
0 helpful votes
November 25th, 2022

Crackle bites I hate the sign in part $#*! this $#*! why is this happening to me $#*! you crackle you suck

Service
Value
Shipping
Returns
Quality
Thumbnail of user jillh765
1 review
0 helpful votes
December 18th, 2022

I have had Crackle for about 5 years and have never experienced the problems that some of the reviewers have experienced. I think it's a good streaming service. Have not experienced any kind of glitch or problems with this service. I don't find the ads any worse than most others. I can recommend Crackle.

Products used:
Crackle is a free streaming service

Service
Value
Thumbnail of user candacec268
1 review
0 helpful votes
December 29th, 2022

The shows are excellent, but I'm very surprised when a Christian organization allows ads where a woman's breast is practically hanging out of her shirt. Very disagreeable.

Thumbnail of user brucem359
bruce m.
1 review
6 helpful votes
March 8th, 2020

There's a hundred things wrong with Crackle. If you pause a movie just a little too long it will time itself out and you have to start all over again. If you fast forward or rewind it stimulates some kind of algorithm that will make you watch 6 commercials immediately before you can resume your show. and out of 6 commercials you can count on two of them repeating themselves during that set! Too much of a hassle to watch a free movie

Thumbnail of user susanr981
1 review
3 helpful votes
March 1st, 2020

So sick of the political commercials seems like crackle is only out for against Donald Trump because they keep posting all these same Bloomberg commercials as a trump supporter I'm almost ready to delete Crackle because I'm so sick of them if you're going to go political do it for both sides that way you don't look like you have a agenda

Thumbnail of user sheilad7
1 review
1 helpful vote
September 17th, 2015

I love Crackle. It's free, there will be commercials. I wish they would switch out the TV does more often though.

Thumbnail of user demetrip1
2 reviews
3 helpful votes
October 25th, 2016

Please PLEASE PLEASE LEAVE the movie HOW HIGH on the sote that is my favorite movie and a classic that wpuld he great if you guys reviewed this amd took it into consideration! :)

Thumbnail of user shirleyc63
1 review
0 helpful votes
October 17th, 2016

Love the shows on it

Thumbnail of user jennyb18
1 review
3 helpful votes
October 28th, 2014

I came across Crackle from my daughter who stated that Seinfeld had a show called Comedians in Cars Getting Coffee. I started watching and I can t get enough of it, Its the greatest idea ever, I laugh every night and his quest are awesome. Thank you Crackle for having this show on.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nota13
1 review
3 helpful votes
September 16th, 2015

First complain to roku, because crackle is working great on its intended devices. Then sell your roku because it is a feeble attempt to get into the streaming market trend. You can buy a new xbox or ps3 for the same price, which both have no issues playing any old or new streaming channels. If they do find even the smallest glitches they are fixed within days or less. Just because something is a new trend, or in some people's cases because it seems cheaper than cable at first, does not mean its going to be amazing or frugal. I'm sure the designer of roku is laughing at anyone who was suckered into buying it while counting your money at the same time. If you're not tech savvy then ask advice from somebody who knows about current technology BEFORE wasting your money on it. If you think you're tech savvy and own a roku, then you are a walking contradiction!

Thumbnail of user wickedt
2 reviews
4 helpful votes
January 31st, 2014

Lots of great old shows, like "Seinfeld" and "I Dream of Jeanie"; older films like "Ghostbusters" and "The Net"; newer shows made just for Crackle, like "Chosen"--all for free. Sure, there are a couple quick 30 second commercial breaks, but the commercials are often for other shows on Crackle. The films are full feature length and commercial-free. I've watched about a dozen movies and hours of TV shows with no problems. I'm watching Crackle using the Crackle app for PS4.

Thumbnail of user lawrencec26
1 review
2 helpful votes
September 27th, 2015

Please update at leass once a wmounth or week

Thumbnail of user karenb139
1 review
4 helpful votes
August 29th, 2015

I am addicted. I cannot watch one episode. I have to watch at a minimum three at a time my laughter is so loud it sounds insane. The comics are great at improvisation and we get a glimpse of them as real people. I am just over chemotherapy treatments and this is the best recovery medicine in the world - for whatever "ails" you! Oh yea, the cars are super sexy.

Thumbnail of user smokeym
1 review
0 helpful votes
July 15th, 2016

$#*! last night me and my girl watched that movie Armored and it started right away witch was sweet then The Mask of Zoro came on another great movie then ISpy I haven't seen that $#*! in years then Once apon a time in Mexico Just Great Movies back to back and it's easy as hell to navigate I use Xbox one those $#*!s are just retarted get Crackle $#*!s FREE and theirs some good $#*! on there have fun

Thumbnail of user cynthian22
1 review
2 helpful votes
November 7th, 2017

I have tried to finish watching a certain movie for a couple of days. It kicks me out and brings me back to the home page. This is pure waste of time and energy and aggravation to the highest level. What can I do to get this resolved!?

Thumbnail of user adamc63
1 review
4 helpful votes
July 20th, 2015

I've been using Crackle quite extensively this past week, and must say, I've had quite a good overall experience and am surprised and dismayed at all these horrible reviews. Is it a perfect 5 star service? No. There's definitely room for improvement in the interface, streaming and commercial algorithm, but it works reliably enough to be quite enjoyable and what you get in trade for simply watching a few short adverts every 7-10 mins is more than worth it. In honesty, my real rating would be a solid "3 stars", but I gave it a five to slightly offset a couple of these ridiculous, 1 star reviews from apparently self-entitled, everything-for-nothing, out of touch with reality, whiney-$#*! babys.

So here's the straight up 411 from my recent experience with Crackle:

- the content selection is of a smallish size, but is about what I would expect from this sort of service. Crackle can only provide a licenced selection relative to the advertising revenue they make on the service. So unless the service just explodes in popularity and they sell a great deal more advertising, the selection will remain smallish.
- that being said, however, the selection that IS provided is quite varied, with something for pretty much anyone's tastes, from a few newer, big named movies and tv shows, to a variety of others throughout recent years. I do wish there was more "sci-fi", but hey you can't always have everything, I'll just hope some comes in when things switch up.
- Crackle's original content is actually suprisingly good! There are more than a few really cool shows and movies here, starring great talent and recognizable stars, that are Crackle exclusives, and you WILL NOT SEE ANYWHERE ELSE. Great stuff!
- over an hour's time watching, I will see an average of LESS THAN 5 MIN of adverts. What I usually find is that every 7-10 mins, I watch ONE 10 sec commercial, and then it's right back to my show, big whoop! Sometimes they will show 2 or 3 ads, but the total is still less than a minute each time, even with the rare showing of all 3 ads. This is SOOOO much less than you would have to endure while watching ANYTHING, at ANY TIME, on network television. I've even watched a couple movies with just one short ad at the beginning of the movie and no further interruptions for the rest of the show! Totally acceptable, and barely even bothersome once you make your peace with it.
- the ads that are shown ARE repetative. Right now, it's apparent that Crackle only has 3 different ads running in my region, so of course, you will see the same ads over and over, but Crackle can only show what they've been paid to show by the advertisers buying time with them. This will fluctuate over time and between regions, but so what? Take a breath, have a sip of your beverage or close your eyes for a few short seconds. Before you know it, you're back to watching your show AT NO COST TO YOU!
- over about 18-20 hours of use, I have lost the stream about 4 times, and my Xbox froze twice, requiring that I either back out and restart the stream, app or system, depending on the situation, and then resume the show. Now, of course, this is not optimal, but nor is it the end of the world or a reason to write off the service. If you've ever played "Skyrim", or "Fallout: New Vegas", you'll know what I mean when I say, "Ha! That's nothing!" An annoyance, certainly, but one easily dealt with.
- streaming quality is more than acceptable. I've found it to be clear and consistent. Maybe not super extreme HD, but totally watchable and hey, slightly lower resolution will help keep your bandwidth bill down! Look at the bright side! Lol

So that's my Crackle review. Thanks Crackle for all the free entertainment. Much appreciated! Recommended to anyone who like free stuff, enjoys movies and TV shows, and doesn't have unrealistic expectations!

Thumbnail of user zb16
1 review
1 helpful vote
February 9th, 2016

Never have any problems with this service on my PS4, it doesn't pause or anything, yes the amount of commercials can get annoying, but they have about the same amount as any other *free* streaming service out there, heck I think its about the same as hulu *which you have to pay for*
I watch shows on here consistently.

Thumbnail of user alexl5
130 reviews
427 helpful votes
February 24th, 2011

I have been watching crackle ever since sony took it over and I have to say it has much improved. I would have given it a meh awhile ago but now crackle really does deliver fun entertaining content. Because they are owned by sony you do get real hits like Men in black and you don't have to worry about downloading a virus or malware like on other sites that advertise free internet tv and movie downloads. Crackle is really free internet tv and online movies.

They do advertise original content but I haven't really got into any of their original shows. I have watched sports illustrated swimwear models show over and over though at work:)

Give this a try if you are interested in watching movies online for free. Connection speed is great and their video quality is so much better than what those free internet tv websites claim to deliver.

Thumbnail of user marcusg
1 review
2 helpful votes
June 25th, 2011

Excellent! I watched "The Hireling" film for a 'real' free. Just excellent, and so I am pleased to endorse this website.

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Crackle lets you watch streaming movies and TV shows for free. Crackle is owned by Sony Pictures Entertainment.

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