Cracker Barrel

Spent 80 yes 80 for basically nothing at Cracker Barrel through Uber Eats and the worst I ever had. Charge 7 for little tiny piece of dried out cake. The dumplings were so dry and stuck together. Soup spilled in bag and peach cobbler was just peaches. Portion were so small. Sad to see this restaurant go down the tube.

I ordered on Grubhub— was charged $8 for a piece of ham half the size of my hand. Fried pickles were soft and awful. Will never visit again.

Thank you but no thank you for your free dessert you gave us after we got such sorry service and couldn't even eat our food due to sitting there for 50 minutes after they said they accidentally pushed our order to the back.We've always enjoyed going to and carrying our family to Cracker Barrel but not anymore from what we've read we're not the only ones getting bad service.Looks like your restaurants are going down hill fast!I just hope you will try and do better for other families!

I sent a gift card to a friend in October 2023 and the local Cracker Barrel in Springfield Mo refused to honor it. Multiple attempts to contact customer service have been fruitless. Do no buy Gift cards from Cracker Barrel! Don't waste your money.

Waited over Two hours for my food place it 7:29 found out that misplace my order! Horrible customer service!

Was at Cracker Barrel today for lunch and I ordered catfish and when they brought it out I had ham did not order ham and took it back and brought my catfish out and hushpuppies out they was not done and when we went to pay the guy that we gave the money to went and got the manager and come up there to talk to us and he did not offer and thing to make it right anything off of the bill and the food was not good at all

My sister and I have been to Cracker Barrel and on two separate occasions. Back to back. Both times we ordered the Oldtimers breakfast. Both times the biscuits were not done on the inside. And both times the gravy had broken and was like soup. We love going there on San Antonio N.E. Albuquerque,N.M. Cracker Barrel location,because their coffee is great! We love the staff. They are so happy and friendly.

I ordered 2 Thanksgiving Meals to go from the Mesquite Store. The sweet potatoes were thinner than gravy with no flavor. The 2 very small slices of turkey were so dry and hard. The dressing exactly 3 tablespoons had 0 flavor and so dry. I got a side of dumplings that only had 1 and 1/2 dumpling in there and the green beans tasted straight out of the can still cold. I would be embarrased to charge anyone 29.97 for what I got. Hospital food would have been much better. I added a picture of their 2 slices of turkey.

Cracker barrel sucks server was rude manager rude they served us no spoons for coffee I will not be back and overpriced calling corporate

I went to cracker barrel in baton rouge yesterday and I sent back my eggs because they where fried not scramble like I ask them to be they charge me 3.95 for some new eggs what a joke this place has been going down hill for many of years I will never go to cracker barrel again

Would have left 0 stars if I could. Worst food ever! Whatever happened to Cracker Barrel? It used to have such good food. Fish was supposed to be batter fried, It was tasteless with bread crumbs sprinkled on it. Carrots were covered in sugar. Hush puppies tasteless. Dumplings were just flour and water and heated up. Inedible! The only good item was the fries. Friend's food was dried out chicken. Tasted like it was re-heated in the microwave about 10 times. I was asked at the register how the food was and I said "Horrible". They called assistant manager. They didn't care when I told them at the register. They said we had to have told our server and since we didn't, they couldn't help us. I asked how would I know that? Do you have a sign posted anywhere or on the menus to let customers know that? Manager wouldn't answer me.

The food was barely edible - side salad and side of broccoli/rice casserole. Server, among other things, kept cleaning up around us - sweeping floor within 2 inches of me as I tried to eat, removing condiments and replacing same as we tried to eat and converse. The salad was a row of cheese, a row of lettuce, etc. The B/R casserole had underdone broccoli (had to cut with knife) and I found no rice, only massive amounts of breadcrumbs. So bad.

Everytime i order for delivery there is either a missing item or low portions how hard is it to put a little more in the container or remember a friggin cocacola which they should have plenty of

Every time I try to order online with my phone or laptop- whatever entree I choose I get the message 'uh oh' and 'Order Error: This item is no longer available'. So they have major issues with their website ordering first. If I'm desperate enough to call an order in (which I won't ever again) the order is almost always missing something and takes FOREVER at pickup. It's a joke to pull into their pickup spots and call. You call in and they say it will be right out. 25+ minutes later (if I'm feeling patient) I call in again or more than likely walk in and go to the front to see where my order is. It's either NOT ready still or it's cold by this point and has been sitting there for 25mins waiting for someone to run it out. COME ON CRACKER BARREL. I'm sad and ashamed because years ago in my younger day I worked as a waitress at multiple locations. Back then this would have never happened. Whether it's lack of staff or careless employees- the restaurant as a whole should absolutely step up and either forget curbside pickup or FIX it. I won't be back to any locations. I'd rather buy it and fix it myself than get annoyed and waste the same amount time I would have spent in my own kitchen AND save money.

Very disappointing visits recently… food very poor quality. Service poor why bother asking if everything is ok if you do nothing about it… management need to get on this asap……

We stopped at Cracker Barrel yesterday in Auburn for breakfast. Our server Logan was excellent. It took over 45 minutes for eggs and french toast. Seriously they were not busy and our server kept apologizing for the long wait. People around us were just as irritated as we were. If they had been busy i could understand but it was pretty much empty. We will go to Joannas next time. Logan i am sorry you were great but lets get real Will not recommend at all

Now there being jerks they gave us the wrong food and then they hit us and some mean lady sat her crying kid next to us

My husband and I are always traveling on Thanksgiving and have enjoyed thanksgiving meals for the past 20 years with Cracker Barrel. This year again traveling we ordered our meal and wish we would have had somewhere else to dine. It was the worst meal I believe I have ever had with this company and it seems over the past few years it continues to decline. I only hope they can pull the company out of decline and come back to what they once were. Next year we'll do a frozen meal before we eat a thanksgiving meal like this years.

The food was not as good as it was in the past i was very disappointed i dont know if we would ever go back

My family and I with a newborn eat at Cracker Barrel in Cumming, Georgia today it took them one hour and 52 minutes to serve our food we had appetizers that was served. 40 minutes late. Food was mediocre now the waitress was very good but the cook staff.needs to be replaced very unprofessional if you can't move people quicker than this, you don't even need to have your doors open and they probably wet and 30 customers seat but it really don't matter because I will never go back

My family of 8 went here after church yesterday and it was busy but we asked for biscuits ahead of time to keep the little ones 2 and 4 occupied had to ask 3 times before we got any then we asked for drink refills 3-4 times never got any it was coffee tea and coke had to pay a high price for no refills! Food came and I asked for cheese in eggs had 2'square cheese slices on top of eggs that's not in eggs like usually it was not good! Hash brown breakfast casserole same way they had 4 cheese slices on top not good at all! Food overall not good I could go
On but won't husband ate food with no coffee she never did come back and to get ticket took 20 min! My sister had to take 2 year old to car he wouldn't wait any longer! So I paid for hers and so did my niece I found out when I went
Back to tell them they said we would
Both have to prove we paid by printing off bank accounts sheets and show them we both paid or they wouldn't give us 16.37 back so dumb! I've never had to do that anywhere! We
Won't be back to mattoon Illinois Cracker Barrel and that's sad! They could do much better guess they don't care about customers anymore so sad!

Myself an family went C B to eat the waitress was nice the kids food was hot an on time she drought my dumplings and cooked apples out along with broccoli and cheese when I ordered broccoli casserole well the dumplings were cold and so was the apples so I asked for it to go box. I put the food in it to go box but the dumplings wasn't even worth eating, are you could taste with flour I'll make my own from now on. But I think in my little grandson, 19 months old, got him a pair of cowboy boots and got him a sloth toy that records.

Went to Belton MO Cracker Bartell for Sunday breakfast.first time taking my granddaughter. After 45min wait-45min.Our food came out cold and set so long the food looked plastic! Granted we didn't have to pay but no apologies. No offer of a coupon or anything! Horrible!