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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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The initial product received did not reflect my requirements. However, Covers & All worked closely with me to achieve a revised design that fully met my needs and replaced the initial covers sent with new ones at no extra cost. First class, excellent service!
Great service & great product well made to match previous orders.
Very good. I can get the angles I want. Quick delivery.
Excellent all round. Good quality Tarp.
I have put tarp on leaking roof of my small milking parlour and secured with thread eyelets. Perfect and a lot cheaper than have roof repaired.
Very easy site to navigate and overall very happy with my purchase
Attention to detail for bespoke covers with difficult shape was excellent. Delivery on time and product great
Very Easy to negotiate website. I sent a photo along with my measurements and they requested additional measurements so that it would fit perfectly and I was delighted with the finished product and will definitely recommend the company to all my friends
There is a lot of choice in materials and guarantees length.and colour options.
Made very quickly.
I purchased 1 side to see the finish and have since purchased another.
Price was very good.
From order to delivery and fitting an excellent service, would highly recommend and we have several friends and family have placed orders
Good service speedy delivery with the product very well made and just as described in advert. Sturdy product.
Website clear and easy to use. Regular communication re the size and shape required and again once shipped.
Great service and great cover for my fire pit
They send you an image back with the purposes cover before you order which I liked
The service and the covers are excellent. I really liked the fine tuning option with the designer to get just the right shape and size. The covers fit perfectly, so much better than off the shelf alternatives, and are strong and well made. I'm confident they will keep our outside furniture protected for some time to come. Brilliant all round service who I would happily recommend and use again.
Website doesn't appear to allow me to order two different size covers, so I've got to create two orders. I'll leave it for now and see how the first order progresses...
Website doesn't appear to allow me to order two different size covers, so I've got to create two orders. I'll leave it for now and see how the first order progresses...
Ordering was easy, it's a shame that the Velcro fastenings were too short on 3 of the 4 sets, as this did not reach the Velcro fastener on the other bag, after tying with string and filling with sand, this did stop my canopy from blowing away in the wind.
ORDERING WAS EASY, SHAME I HAVE T WAIT SO LONG FR THE GOODS.
This is the second curtain we've purchased as we were so pleased with the first one. Placing the order was hassle free as the staff are extremely courteous and helpful. The item arrived ahead of the expected delivery date and everything was as ordered. The quality and finish is excellent.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date