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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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It was easy to get precisely what I wanted. Good quality, well finished and fits perfectly.
After ordering, which was easy, they contacted us for further confirmation of size etc, making sure that our order was going to be exact to our requirements. They kept us informed all the way from ordering to receiving the product. Excellent company would highly recommend.
Very happy with my cushion covers, they are just what I wanted and are waterproof
The process of ordering our bespoke cover was very easy and simple. The order arrived on time and fitted perfectly. Great service!
Quality product, website could be better, but everything else was good
I looked all over the internet for a cover for my homemade outdoor oven. Of course I couldn't find anything that would fit and then stumbled across this website that would make one completely to my spec. I sent some dimensions and uploaded a drawing which wasn't required but I wanted to, to help get the design just right. It came with a sturdy carry bag to store away during use.
Easy site to get around although would have preferred more colour options and measurements in mm.
Easy site to get around although would have preferred more colour options and measurements in mm.
Ordered a custom cover for some new patio furniture that had arrived. I was anxious that, because it was coming from India, it could get caught up in transit and take a long time to arrive, as many things have over the last year.
I couldn't have been more wrong. The cover arrived early, is beautifully made and fits absolutely perfectly. Really impressed
Was nervous after looking at a few bad reviews but can honestly say everything was spot on and i'm very happy with my covers (custom size).
- Measurements were double checked
- Communication was good
- Delivery was super fast
It was easy to order this product, and it was delivered by FedEx in a week.
Thought I was ordering from UK company but order was shipped from India. Still waiting for it to arrive. Starting to think order will not arrive.
Easy to use website with excellent communication and meticulous attention to detail and accuracy of measurements.
Having previously ordered cover of unmistakable quality. I cannot fault my now custom made order!
Having previously ordered cover of unmistakable quality. I am looking forward to my now custom made order!
Easy to use website, ability to get custom sized product and confidence that it was going to be right as they double checked measurements and features before finalising the order.
Good website and excellent customer service thank you.
Good website and easy to use thank you.
Easy ordering on line, measurements where exactly what I wanted very pleased would definitely order again
Bespoke waterproof garden cushion was perfect size and I was able to take it to Imms in Bromley to get the foam filling cut to size. Highly recommend!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date