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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,516
value
72
shipping
73
quality
13,207
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14,621 reviews

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GB
1 review
0 helpful votes
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Made to measure cover
September 6, 2021

Fantastic and efficient service from start to finish. I would certainly use you again.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Company Does what they say
September 6, 2021

Measuring was so so easy,
Due to the picture guidelines.
Problems resolved via email immediately.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Clear vinyl tarp with velcro fastening
September 6, 2021

Simple, easy to use web site. Delivered much quicker than quoted. Absolutely no hesitation in recommending and will definitely use again

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Great product.
September 6, 2021

Very quick and efficient service. Great product. Not quite so great delivery by FedEx, they did not update me of delayed problems.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Highly Recommend
September 6, 2021
Updated review

Good product and service
Would like metric instead of inches for the order is the only thing

Date of experience: September 6, 2021

Seems ok so far at order stage, might have liked mm...
August 21, 2021
Previous review

Seems ok so far at order stage, might have liked mm instead of inches

Date of experience: August 21, 2021
GB
1 review
0 helpful votes
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Cover
September 6, 2021

Found supplier to be very good indeed. I would certainly use again.

Date of experience: September 6, 2021
GB
2 reviews
0 helpful votes
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Great
September 5, 2021

Always a good experience using this company. Order always earlier than advised. Great quality and sizes always spot on. Will always use this company. Great prices too.

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Great service
September 5, 2021

Very happy with the price, quality and service for these covers

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Great provider of custom tarps
September 5, 2021

Very pleased to find the kind of tarp I want, with eyelets and custom sized. This is the kind of thing the internet is great for.

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Mixed views
September 5, 2021

The web site showed the table top cover being equally " gathered" all the way round so I ordered the cover with 4 toggles believing that the Cord was continuous all around the cover. However when it arrived there were large gaps and the cords were just in very short stretches. This left areas that were not gathered and the wind got underneath - it would only have been a matter of time before it blew away.
Covers and all generously replaced the cover with one that was elasticated all the way round and that now fits - very tightly indeed- so much so that it needs two people to put it on! A problem if you live alone!
Whilst the company was quick to respond to my problem and offer a replacement, I do feel their website is misleading and would caution purchasers to ask plenty of questions when placing an order.

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Very good product and service
September 5, 2021

Helpful online assistant (Naomi), easy ordering process, quick delivery

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Great value
September 5, 2021

Perfect for my needs and value for money and trouble free.

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Excellent
September 5, 2021
Updated review

First time user, excellent from start to Finnish, the order was delivered on time

Date of experience: September 5, 2021

First time user, good so far
August 21, 2021
Previous review

First time user, good so far

Date of experience: August 21, 2021
GB
1 review
0 helpful votes
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Excellent
September 4, 2021

Rapid service, great product and arrived fast, price was competitive

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Great fit
September 4, 2021

Really a great fit well made, nice light material folds down small for storage when not in use. Overall a perfect product just made for the job.

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Great covers for garden chairs
September 4, 2021
Updated review

There chair covers were a lot more detailed than I imagined and thought went into making them. Simple and straight forward ordering, great communication, good quality material - had I realised tho - I'd have ordered an extra cover and got free shipping:-)
Still very pleased with them!

Date of experience: September 4, 2021

Simple and straight forward so far
August 9, 2021
Previous review

Simple and straight forward so far - had I realised tho - I'd have ordered an extra cover and got free shipping:-)

Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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A bespoke service
September 4, 2021

A good service. Could only be improved by allowing dimensions to be submitted in metric measurements

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Great customer service
September 4, 2021

Slight issue on checkout, went onto live chat (on a Sunday afternoon) and received support. Resolved quickly and easily. Very happy with every aspect dealing with this company.

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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First Class Cover
September 4, 2021

Excellent service provided by the seller. I expected a fairly standard rectangular cover to the sizes I gave, but was surprised when I was contacted with a better shaped cover based on the photo I had uploaded.
The cover arrived within a couple of weeks, it looks great and fits very well indeed. All in all exactly what what wanted and at a very reasonably price.
The three free shopping bags did not arrive with the cover, but they weren't really needed, so we aren't worried.

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Good customer service
September 4, 2021

We were kept fully informed throughout and measurements were double & triple checked against the photos (I'd accidentally sent the wrong pic at first so I was impressed this was picked up on). Cover arrived exactly when expected and is a great fit.

Date of experience: September 4, 2021