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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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They arrived on time and well packed. The blinds fitted perfectly. Will use again.
The website was extremely user friendly whilst the instructions for both measuring and ordering the cover couldnt have been any easier. Prior to finalising the order, the company issued an email reconfirming the cover size to enable lastinute alterations and confirmation of the overall size.
The covet cost was significantly lower than its competitors.
We are very disappointed to still not have received this product so can it comment on it. We have not been kept informed by company and there was no indication on ordering that there would be a wait.
My initial order unfortunately was totally wrong. I then had trouble with emails and phone calls but after a lengthy period and sending diagrams I have finally received product. I can't fault it. It is strong and well made.
Chat was great to help me make decisions
Very easy to use web site once the right product area had been found. Music covers.
Very easy process! Excellent customer service and process of choosing product. Excellent quality of product.
I am extremely happy with the product which arrived exactly when I was told it would. It was well packaged. The fit is perfect.
We were particularly impressed when we were asked to recheck the measurements as they did not appear to be standard (which they are not) before the cover was produced. I will certainly recommend this company.
Great communicationfrom the company to ensure a perfect outcome. Super happy with the result. Great fabric and very well made. Quick turn around. Thank you
My table is rectangular with curved edges. I took measurements of height, depth and width as instructed. The cover came with these measurements but was more suited to an OVAL table so would not fit. I feel the description on the website is misleading and I am now left with a cover I cannot use and cannot return as all covers are made to measure.
We paid extra for fast delivery but feel we didn't receive this service, however covers fit great so never mind.
At the moment my experience is all good especially with the delivery as the date they gave was beaten by a good week.
Have sent several messages, still have not received my order
Very pleased indeed with my first rate bench/table cover. Fits perfectly,
Durable and the service was excellent. Also very speedy.
Difficult to add to my order - would have been good if there were cream available
Sent a diagram with measurements to check I was happy before manufacturing the item. Good communication throughout the process.
The process to order was straightforward and easy with lots of customisable options. Communication was great throughout to show me plans/sketches of the product and check if I wanted any amendments, then confirmed when the product was being made and when to expect delivery. When the cover arrived it was the perfect fit, really good quality and the customised logo looked great! Would throughly recommend.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date