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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,516
value
72
shipping
73
quality
13,207
This company responds to reviews on average within 0 days

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14,621 reviews

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GB
1 review
0 helpful votes
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Easy and clear website to navigate, plus all the information regarding the ordering process is easy to find.

Date of experience: September 16, 2021
GB
1 review
0 helpful votes
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Chair covers
October 16, 2021

Order should have arrived on 14th now 16th no sign of the order said was being delivered by UPS when entering tracking number comes up they say no number in system

Date of experience: September 16, 2021
GB
1 review
0 helpful votes
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Easy to order
September 16, 2021

Easy purchase procedure, straightforward ordering and delivery

Date of experience: September 16, 2021
GB
1 review
0 helpful votes
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Custom cover for garden cushion box
September 16, 2021
Updated review

Easy ordering process, quality item which fitted the box like a glove.

Date of experience: September 16, 2021

The ordering process has been straight forward
October 12, 2020
Previous review

The ordering process has been straight forward.

Date of experience: October 12, 2020
GB
1 review
0 helpful votes
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Quality product and service
September 16, 2021

Pleasure to deal with this company. I ordered a bespoke cover for a double swinging chair. A few pictures and easy to follow measurements required and the result is a fantastic high quality cover. It was far more expensive than something you'd get off of amazon but in my opinion worth the money. Looks like it will last for ever.

Date of experience: September 16, 2021
GB
1 review
0 helpful votes
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Great
September 16, 2021

Everything as expected, on time, great quality product.

Date of experience: September 16, 2021
GB
1 review
0 helpful votes
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Replacement covers for patio furniture
September 16, 2021

Arrived exactly as advised, very well made, look lovely, very pleased

Date of experience: September 16, 2021
GB
1 review
0 helpful votes
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Satisfied
September 15, 2021
Updated review

Very good and thankyou for first purchase discount. Would have missed it though if I hadn't checked my emails before I completed purchase.

Date of experience: September 15, 2021

Very good and thankyou for first purchase discount
August 31, 2021
Previous review

Very good and thankyou for first purchase discount. Would have missed it though if I hadn't checked my emails before I completed purchase.

Date of experience: August 31, 2021
GB
1 review
0 helpful votes
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Excellent
September 15, 2021

Good quick service and communication, cover measurements followed precisely so perfect fit, thank you

Date of experience: September 15, 2021
GB
1 review
0 helpful votes
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Fantastic
September 15, 2021

Easy to order and getting the right size I needed. Kept me informed about delivery

Date of experience: September 15, 2021
GB
2 reviews
0 helpful votes
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Excellent and timely
September 15, 2021

An excellent product which fitted our bench perfectly, delivery was timely and well packaged.

Date of experience: September 15, 2021
GB
1 review
0 helpful votes
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Very happy
September 15, 2021
Updated review

It was very easy to place a custom order thanks to the way the website is designed. The delivery was the day after first predicted but I could track it and knew what was going on.

Date of experience: September 15, 2021

Easy to place a custom order
August 29, 2021
Previous review

Easy to place a custom order. Thank you

Date of experience: August 29, 2021
GB
1 review
0 helpful votes
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Bespoke Covers
September 14, 2021
Updated review

Website is simple to use and the available cover ranges is excellent. Easy to define what you want and the quality of the final product is outstanding.

Date of experience: September 14, 2021

Telling me to sign up for a20%discount but then saying...
August 26, 2021
Previous review

Telling me to sign up for a20%discount but then saying was not valid was a bit of a cheek, otherwise fine.

Date of experience: August 26, 2021
GB
1 review
0 helpful votes
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Looks fantastic
September 14, 2021

This was the first time I have used this website and company. So easy to use and loads of colours to choose from. The covers are really well made fit perfectly and look great. Just what I wanted.

Date of experience: September 14, 2021
GB
1 review
0 helpful votes
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Privacy screen
September 14, 2021

Simple transactions make life easy for purchasers. Easy to order with visualisation product. Quality control needs to consider finished product as all chalked markings for holes left for buyer to remove before use.

Date of experience: September 14, 2021
GB
1 review
0 helpful votes
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Excellent quality
September 14, 2021

The cover was excellent quality and perfect made to measure fit

Date of experience: September 14, 2021
GB
1 review
0 helpful votes
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Very efficient service.
September 14, 2021

Great product and very impressive service. Very pleased with the cover.

Date of experience: September 14, 2021
GB
1 review
0 helpful votes
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Very satisfied
September 13, 2021

Good product, good customer service. I'm very happy all round with my Covers & All custom table cover after struggling to find elsewhere a cover of an appropriate size.

Date of experience: September 13, 2021
GB
1 review
0 helpful votes
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Great to deal with
September 13, 2021

From Start to finish, order to delivery of very well made products, cannot fault their service or covers.

Date of experience: September 13, 2021
GB
1 review
0 helpful votes
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Order has not arrived!
October 13, 2021

I would love to leave a review hopefully telling the world that the covers were a perfect fit and of a high quality. Unfortunately this is not to be as over a week after they were supposed to arrive they are still not here. I have had more emails from UPS changing the delivery date than I have had from Cover & All. I have tried to contact Cover & All about this but it would seem that now the order has left them they no longer take responsibility for the order and pass all the responsibility to UPS. I have tried to contact UPS but it would appear that no humans work there, it is IMPOSSIBLE to speak to a person. I hope that Cover & All do make a good product, it was not cheap but I would not ever use them again as the stress of trying to move my diary around to be be here each and every day that UPS decide to deliver has driving me quite demented as you can tell by the content of this review. I would suggest to Cover & All that they change their delivery company or face losing more customers.

Date of experience: September 13, 2021