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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Ordered replacement cover for garden dining table and chairs very pleased with it
Really good and fast delivery - very happy with the service provided by the company
Easy to order and the product arrived with a few days. Great fit, good quality material and good value.
Very clear instructions and easy to navigate website. Many options available. Heavy duty material and well made.
Having tried a commercial product that didn't last the first winter, decided to get something more substantial.
Found this Company: Easy to use website, easy to find what we wanted and easy to follow the made to measure instructions.
Great quality material (went for the Tuff). Arrived quickly and fitted perfectly. Would definitely recommend this company and it's products.
Your site is very easy to use. Good instructions to follow.
Very helpful and diligent final product great. Received product at the time stated.
Easy ordering. Arrived after a couple of weeks from manufacturer. Product excellent
Very pleased with my purchase which was delivered more quickly than initially anticipated.
Such care was taken and brilliant communication maintained throughout the design process right up to the cover arriving with me.
The covers I ordered fit perfectly and are beautifully made from robust material. I'm very happy with the service provided by this company.
Delivery was a couple of days after the estimated date, but this was a minor issue.
Excellent service. Can thoroughly recommend. We enclosed the photo as requested and received an email saying they noticed our table had a central hole and did we want one included on our cover. When the cover arrived as advised, we were pleased to note the excellent quality. Thank you.
Easy to deal with took the measurements of the set to be covered, sent them off & within 10 days the cover arrived
Quick and easy to order and complete transaction also quick response to order
Not a good fit, too small. Although I have managed to put it on, it's on the shy side.
Great service and great price for made to measure covers.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date