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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,516
value
72
shipping
73
quality
13,207
This company responds to reviews on average within 0 days

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14,621 reviews

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GB
1 review
0 helpful votes
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Good site
September 30, 2021

Easy to navigate and order bespoke quality products.

Date of experience: September 30, 2021
GB
1 review
0 helpful votes
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Tim
September 30, 2021

This survey is too This survey is too This survey is too This survey is too This survey is too This survey is too This survey is too This survey is too long

Date of experience: September 30, 2021
India
1 review
0 helpful votes
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Quality Tarp and delivered very promptly
September 30, 2021

All, good. Easy to order and delivered quickly. Website easy to use and good range of options / colours. Only negative was not being able to input metric sizes, but no big problem. Will use again.

Date of experience: September 30, 2021
GB
2 reviews
0 helpful votes
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Great cover
September 29, 2021

Great company to deal with quick, accurate great service.

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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Review
September 29, 2021

Excellent, easy to use and easy to order. Very good all round.

Date of experience: September 29, 2021
GB
1 review
0 helpful votes
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Very satisfied customer
September 28, 2021

First rate product and customer service, prompt delivery too

Date of experience: September 28, 2021
GB
1 review
0 helpful votes
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Garde Seat cover
October 28, 2021

I would have liked to discuss whether a zip would work before purchase.
Good quality cover it fits very well

Date of experience: September 28, 2021
Veeni M. — Cover & All UK Rep
over a year old

Hi Alan, we are sorry to know about your disappointment. To avoid such issues, we would suggest reaching out to us via our 24x7 phone or chat helplines. Our support staff will assist you in the order placement.

Rest assured, we can check a zipper is added to your cover and we have received the payment for it. Our support team will get in touch with you at the earliest to resolve this.

GB
1 review
0 helpful votes
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Great product
September 28, 2021

Excellent service. Very helpful. Got exactly what we needed. Thank you.

Date of experience: September 28, 2021
GB
1 review
0 helpful votes
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Excellent product
September 27, 2021

Excellent product, well made and super fit. Highly recommend.

Date of experience: September 27, 2021
GB
1 review
0 helpful votes
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Sofa cover
September 27, 2021

Good easy to use web ordering process. Great service from start to finish with a great fitting product.

Date of experience: September 27, 2021
GB
1 review
0 helpful votes
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Excellent
September 27, 2021

This is the second cover that I have bought from this company. The first was a standard size, the second made to measure. Both are outstanding. The materials used are 100% waterproof, the stitching is very strong, and the fit perfect. Like most of us, we all buy things online with an element of fingers crossed. Not needed here. Excellent.

Date of experience: September 27, 2021
GB
1 review
0 helpful votes
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Excellent quality
September 27, 2021

Very helpful staff member helped me through your website…. Because I found the website totally confusing. Even with his help, the order still went through with a major mistake on it.

Date of experience: September 27, 2021
GB
1 review
0 helpful votes
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Seemed quite straightforward,
Just hope I've got my discount

Date of experience: September 27, 2021
GB
1 review
0 helpful votes
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First class
September 27, 2021

Everything very good. Quality product, good fit, communication more than sufficient, speedy esp considering made to order

Date of experience: September 27, 2021
GB
1 review
0 helpful votes
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Product arrived exactly as described
September 27, 2021

The covers arrived as per the description on their website and I would certainly recommend the standard and quality of the material.

Date of experience: September 27, 2021
GB
1 review
0 helpful votes
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Confusing
October 27, 2021

Fast and efficient but ordering process is difficult to get right

Date of experience: September 27, 2021
Veeni M. — Cover & All UK Rep
over a year old

Hi Kathryn, please accept our sincerest apologies for the inconvenience caused in placing the order. We would request you to elaborate on the issue and write to us at info@coversandall.co.uk so we can get it checked and prevent it from happening again.

Rest assured, we are sure the products will serve their desired purpose. We appreciate your time and business. Thank you for choosing Covers&all.

GB
1 review
0 helpful votes
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Consistent service.
September 27, 2021

This is the 4th cover I've bought for various things and all have been excellent.

Date of experience: September 27, 2021
GB
1 review
0 helpful votes
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Covers and bags
September 26, 2021

Slick and easy ordering process. Quicker than promised delivery.

Date of experience: September 26, 2021
GB
1 review
0 helpful votes
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Rattan furniture cushion covers.
September 26, 2021

Simple process, choice of colours and reasonably priced.

Date of experience: September 26, 2021
GB
1 review
0 helpful votes
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Quality product
September 26, 2021

An easy to use website for ordering purposes, and prompt responses with receipts and delivery dates and delivered on time.

Date of experience: September 26, 2021