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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy to order and everything was explained on website
Happy with experience this is too time consuming
Very happy with product and service
I had a few questions about the product and I could speak to someone who was very helpful. It was easy tp order online and tracking was easy.
I was a little apprehensive ordering something made to measure when I was doing the measuring but i needn't have been. The cover looks more robust and hard wearing than the original that came with the pizza oven. It's well made and fits like a glove. Delivery was faster than predicted on order. Very happy.
Easy to navigate this site. Various range of materials for customer to choose from. The circular cover that I chose fits the table well. So far it has not blown up or dislodged.
Fantastic experience and very happy with final bespoke product
Great experience from start to end. The quality is great and should last many years
Very good cover sorry you don't know the difference between sides and back and front. Now have to cut the cover and another zip put because it wasn't made correctly by you company
Excellent perfect fit really good fabric looks smart
After having bought one of your covers before I have no hesitation in ordering more. Great product at a good price
Easy site to navigate, but irritating that measurements have to be given in inches rather than cms
Lovely product and service. My cover for my pc monitor fits perfectly.
Good Quality product, good delivery service. Have used again
Easy to order. Arrived quickly. Fitted perfectly. Great service all round.
Easy to navigate and understand website. Let's see what the service is now that I've ordered my covers. Going by the feedback, that should be good.
It's now over a week since I received my order. The quality is superb and the measurements were spot on. They are made in India and are shipped via UPS. Fro. Order to delivery was an acceptable time and you can track the progress from the initial email that's sent. I'm using them as garden swing curtains. They are waterproof, heavy enough to act as an excellent windbreak and look good in situ; I chose the beige colour. All in all, I'm delighted with the product and overall shopping experience.
I built a mud kitchen for my grandson earlier in the year and needed a cover for it. The initial order was done online and after a couple of prompt emails from/to the design team, the exact specs were agreed. The cover was made within the estimated time and was despatched promptly. Unfortunately, UPS took their time and were 3 days late but that's lot the fault of Covers And All. I've not seen the finished article first hand as it was delivered direct but I'm told it's perfect!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gerry, it is our regret to learn about your disappointment with the order. As per our records, the cover was fabricated as per the approved mockup and the agreed velcro placement for the flap. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.