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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The garden furniture cover is first-class quality and it was delivered early. 100% satisfied
I really liked that your team made contact with me prior to making the cover to ensure I was happy with what I needed. Thank you! Great service!
Thought I was buying from the US, but UPS trail seemed to indicate India. Other than that, communication was very good and saved me making a mistake, product fits and is of quality expected
Super high quality product as always, but the delivery date was way out, apparently the supplier did not provide correct delivery information so it sat with UPS for a week, slightly annoying as we planned around it coming when said.
Received full technical drawings of the cover prior to manufacture to check dimensions. Upon receipt a couple of weeks later I was very pleased to receive an excellent quality bespoke cover that fits perfectly!
Excellent product and service. I'd buy from this business again.
Fantastic quality cover custom made to fit my wall mounted patio heater. Fits like a glove and protects it from the elements.
I found it easy to order exactly what I wanted. It was delivered quickly. I'm happy and would use them again.
I was pleased with the speed of delivery, especially when I saw they came all the way from India.
Easy to use website, timely delivery of a high quality product.
Good quality tarpaulin. Custom sized for neatness in front of log store to protect from driving rain.
Kept me informed every step of the process, quickly and accurately made, excellent value for money to get it custom made for not much more that an off the shelf cover.
I was looking for a dust cover for my controller and came across Covers and All. Very easy to customise to my requirements including uploading my logo. Item arrived in a reasonable time frame. Very Happy
Better to use mm than inches. Cover seems excellent and well wrapped up.
Easy contact via telephone to discuss requirements size, quality, grommets etc
The covers were made to my drawings and delivered within a few days
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rachael, We are sorry to note your disappointment with the delivery and apologize that our service does not meet your expectations. We at Covers&all always try to deliver the product on time. This is very unfortunate that due to some unforeseen situation we were failed to deliver it on time. For that, we are extremely sorry. Also, we use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performances. As you have shared your concern with us and customer satisfaction is our priority we have initiated a refund of the shipping amount. We are glad that you liked the product. If you face any such issues, please feel free to contact our 24x7 customer support team via call or chat.