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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,516
value
72
shipping
73
quality
13,206
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14,612 reviews

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GB
1 review
0 helpful votes
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Forklift cover
December 21, 2021

A reasonably smooth process to order the kit.

There was a couple of design changes & once ironed out the phone, it was sorted.

Date of experience: December 21, 2021
GB
1 review
0 helpful votes
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First class service
December 20, 2021

Nice and easy to follow website. Looking forward to receiving my Cover.

Date of experience: December 20, 2021
GB
1 review
0 helpful votes
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Great product
December 20, 2021

The item I purchased was exactly what I was looking for.
It is made of a great quality material and should last years.
Very pleased with my order.

Date of experience: December 20, 2021
Italy
1 review
0 helpful votes
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Great product delivery could have been better
December 20, 2021
Updated review

Really straight forward website and easy ordering process, the product is great and fits perfectly where I needed a curtain protector, seems well made. My only negative was the delivery took longer than expected and I thought the communication of this could have been better as it said my delivery was expected two weeks before it arrived.

Date of experience: December 20, 2021

Really straight forward website and easy ordering process
November 9, 2021
Previous review

Really straight forward website and easy ordering process

Date of experience: November 9, 2021
GB
1 review
0 helpful votes
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Great customer service
December 20, 2021

They paid attention to detail and the communication was excellent. Ever order seemed very important to them. I will definitely order from this company again.

What I would like them to improve on is giving the public more options on the type of rivets/eyelets as this would make my life a lot easier when it comes to finding some fittings to secure the outside curtain too.

Date of experience: December 20, 2021
GB
1 review
0 helpful votes
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Good Supplier
December 19, 2021
Updated review

This is my second order. First one arrived on time and was of good quality and correctly sized. Excellent order process. Contacted after order placed to confirm details. I wish all other suppliers were as good as these people.

Date of experience: December 19, 2021

Very good web site
November 26, 2021
Previous review

Very good web site. A pleasure to use.

Date of experience: November 26, 2021
GB
1 review
0 helpful votes
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It was perfect
December 19, 2021

Very quick and easy website to use
Would use again

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Study Cover
December 19, 2021

The cover was ordered for a large rectangular garden table. It was a bit fiddly to fit as it had to be stretched to its limit to cover the corners. A two person job. In retrospect I wish I had ordered one with a zip on one corner (if such an option exists). We got there in the end and it looks good and fits like a glove!

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Excellent. Very easy to order, and delivered in a timely manner, very happy overall.

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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New covers for the car port
December 19, 2021

Excellent service, not used these before, outstanding covers more than we expected

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Table cover
December 19, 2021

Really good quality, good pull cords
Weather resistant

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Wonderful covers
December 19, 2021

Easy website, good price, amazingly prompt delivery and excellent covers. Coming back for more!

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Beer Barrel Cover
December 19, 2021

Great service - didn't expect a CAD drawing to approve so was even happier with the level of detail. Will be getting more covers made next year.

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Custom mixer cover
December 19, 2021

Great Communication, a Good strong quality cover. Thank you

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Bespoke covers for garden furniture
December 19, 2021

Great experience. The covers were designed to fit our furniture perfectly

Date of experience: December 19, 2021
GB
1 review
0 helpful votes
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Quality product
December 18, 2021

Delivered as ordered. Cover fits my small audio mixer perfectly. Good quality - well made- fair price.

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Fantastic Service
December 18, 2021

I ordered some sides for my gazebo so we can use it in cold weather and they are great. I had reservations when I realised that they get made in India but honestly there is nothing to worry about they were custom made and delivered within 2 weeks of ordering and that is what I call a great service. The packaging was great and no damage at all considering they came all the way from India. Definitely recommend using this company

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Ben
December 18, 2021

Great service. And they were in contact with me to make sure they got it absolutely perfect for me. 10/10

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Excellent quality
December 17, 2021

Easy measuring - very helpful instructions.
Great quality material and a perfect fit as garden table top cover
Only surprise was discovering that what I assumed was a UK company has it's products produced in India.

Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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Paid for express didn't receive it
January 16, 2022

I paid alot of money for express delivery. The order was then delayed by three days and arrived when it would have if I didn't pay extra. I asked for a refund in an email and received absolutely no response. Poor customer service great product. Edit-i have been contacted after leaving this review and am being refunded the shipping costs which I appreciate.

Cover & All UK attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 17, 2021