On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy ordering guidelines and super quick. Brilliant cover that looks amazing.
Easy to place order and used online help assistant who were very quick to respond to query and give relevant inoformation.
I needed a bespoke cover to use my Sage coffee machine and am very pleased that I chose Cover & All to make one for me. They paid great attention to the detail of my requirements and produced just what I needed very efficiently and delivered ahead of the time estimate
Good quality curtain and arrived in good time, seems fit for my purpose
Great communication. Answered all my questions. Sent me a proof to which I made changes. It was done properly and very happy with the end result.
I needed a custom cover - having sent the initial dimensions, a design came back within a day. This didn't exactly suit what I needed, I proposed an alternative, rather different design. Again a drawing came back within a day, no quibbles, and the items was despatched to my design within a few days. No change to price, no quibbles. Its a nice quality product, a great company to deal with
Fits perfectly, great quality canvas, I'll be ordering again if I ever need another cover
Website made online ordering easy, but wasn't clear where product was being shipped from. Parcel tracking number was useful and provided real time data on movement. No customs import charges incurred an arrival into UK, but this was probably due to (relatively low) order value. Seamless delivery and product as expected.
Fits a dream, good quality, quick comms apparently I need to a review with 50 characters though which is cheeky
Great customer service - very patient. Covers arrived very quickly. Quality is fantastic and they fit perfectly. The price is unbeatable!
Super table cover, great protection, need to write 50 characters apparently, rage against the system……. Computer says no
Very happy with the outdoor cushions. Fast service despite it being Christmas, good quality and decent value for money. Will certainly use them again.
Wasn't sure whether this company was real to start, but put in the measurements and this got all made up within a week.
Really high quality cover, fitted perfectly.
Only issue is working in inches - would be more accurate in cm
Only issue was ordering in feet & inches and the having to allow for the 1 to 2" edge 'allowance... my fixing locations are limited
This is the 2nd time we have ordered from this company and the fact I have given them 5 star says it all! The communication regarding measurements detail and updates were 1st class and the products top notch! We ordered outside blinds for our gazebo and now a cover for the furniture and we are extremely pleased with both.
I received the items faster than expected. Fire pit cover is of great quality. Have yet to open Christmas tree storage as it is not yet twelth night.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date