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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Fabulous website making choosing simple. Easy to configure website and excellent communication. Exceptional product.
Top quality tree bag... but it doesn't fit our very bushy tree.
Great easy to use website and excellent value for money.
Overall very satisfied from ordering to delivery curtains are up a few tweaks here and there and does what I wanted to do can't complain about price gets my vote A1+++++
I've just ordered again and so pleased with what I've already ordered. So easy to go out with a cloth and give a quick wipe. No creases etc for gunge to build up. Very skilled people make these. Just had a new order, xmas tree cover, paella pan cover and dog pram roof rack cover.
Absolutely perfect!
A few emails and pictures back n fourth as all made to measure.
So worth it! Made to measure and not crazy prices.
You will not find a happier customer than me!
Quality and fit was better than expected.
Decided to cover some more stuff as it looks so smart.
These are excellently made very good craftsperson very happy and highly recommend.
Great service, great product, just what I needed to add to my rabbit enclosure
This was my third order with this site, first 2 orders didn't go well, one went missing and one came the complete wrong size but thought I'd try again as they had a promotion running. Items came in no time really and fit perfectly! Thank you!
Efficient website, good product range, easy to order
Brilliant so happy customer service was excellent.
The cover for my wall mounted outside garden heaters were a tight fit, but the material was thick and looks very waterproof. I am not complaining as better a tight fit than being loose. I was very pleased about the fit and the look also the quality of the covers is execelent. The customer service was 2nd to none with them contacting me to check on sizes and to notify me that the personalisation text I'd chosen would not fit. Packaging was basic but very good protecting its contents. I will definitely be a repeat customer
Great product and rapid delivery, super value, what more could you possibly want?
Very satisfied with my curtain I ordered from you, and very happy with the quick turnaround from ordering to delivery, would & have recommended you to other people looking for similar products.
Great quality products,
Custom made in good time,
Good communication throughout process,
Well pleased, happy to recommend.
Very easy to order and use as well as excellent customer support with questions I had regarding the shape of the table
Easy to order, prompt delivery and good product that meets all my requirements
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hello, Lauren. We apologize for any trouble this has caused you. This email address has only one order linked to it. We'd appreciate it if you could email us at feedback@coversandall.com with that order information and a brief explanation of the issue. Our quality assurance team will examine your concerns and provide you with the best possible solution.